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Average Ratings 0 Ratings

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ease
features
design
support

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Description

An AI-driven platform that creates customized assessment matrices and interview questions specifically for technical evaluations in outsourcing scenarios. AI Dev Assess aims to assist Assessment Department Heads in standardizing the technical review process while enhancing the quality of evaluations performed by their teams. - Effortlessly convert job descriptions into detailed interview resources in mere seconds. - Systematically assess candidates using an extensive grid outlining various skills and their corresponding proficiency levels. - Receive personalized technical questions along with example answers tailored for each specific role. - Instantly access your interview documents in both Excel and PDF formats for convenience. - Reduce the time needed for interview preparation by as much as 90% thanks to our automated approach, making the recruitment process more efficient and effective.

Description

To enhance customer experience management and execute a successful action plan, it is crucial to assess various communication channels such as calls, emails, and chats while gathering satisfaction data throughout both the client and employee journeys. This process involves defining and implementing specific action plans based on the gathered insights. For decision-makers and service providers, evaluating the quality of customer relationships ranks among the highest priorities. Hubicus presents a comprehensive SaaS solution that incorporates three interconnected strategies: Quality Monitoring, which involves compliance assessments of processes; Feedback Management, which focuses on multi-channel surveys; and Skills Development, including knowledge quizzes and the management of employee competencies. The Quality Monitoring feature allows users to establish personalized criteria and evaluation frameworks, select the specific interactions they wish to assess, and subsequently analyze and disseminate findings. With an extensive array of advanced features, Hubicus Quality Monitoring supports an unlimited number of criteria, ensuring tailored assessments that address various needs. The continuous improvement of customer experience hinges on the insightful analysis provided through these tools.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$39
Free Trial No 
Free Version No 

Pricing Details

$200 per user, per year
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AI Dev Assess

Founded

2024

Country

Hungary

Website

aidevassess.com

Vendor Details

Company Name

Hubicus

Founded

2007

Country

France

Website

www.hubicus.com

Product Features

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management Yes 
Maintenance Management No 
Risk Management No 
Supplier Quality Control Yes 
Training Management No 

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