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Description
AI Answering serves as a round-the-clock AI call center solution tailored for law firms, healthcare providers, home services, and real estate teams. The platform utilizes AI voice agents to handle every incoming call immediately, accurately identify the caller's intent, gather structured information, schedule appointments based on real-time calendar availability, and route or escalate calls according to the predefined rules established by the user.
Each call generates a searchable transcript, an audio recording, an AI-generated summary, and an updated contact record for future reference. A centralized dashboard provides real-time monitoring of call volume, escalation rates, appointments scheduled, and average handling times. Additionally, your team can configure outbound sequences, which the AI will then execute for follow-ups, reminders, and client reactivation efforts.
Role-based access control ensures that specific permissions for viewing, creating, and updating are set for each module. The platform is SOC 2 Type II compliant and adheres to HIPAA standards, with Business Associate Agreements readily available for users. Notably, AI Answering is accessible in both English and Spanish, catering to a diverse clientele and enhancing communication.
Description
Seavoice delivers round-the-clock multilingual voice AI solutions tailored for contact centers in Southeast Asia, managing tasks such as sales, customer service, follow-ups, and conversations in local languages, all while significantly lowering staffing expenses. This innovative approach enhances efficiency and allows businesses to allocate resources more strategically.
API Access
Has API
API Access
Has API
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Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
$997/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AI Answering
Founded
2026
Country
United States
Website
www.aianswering.ai/
Vendor Details
Company Name
Seavoice
Founded
2025
Country
Singapore
Website
seavoice.ai/