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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The era when IT merely supported business operations has transformed, as technology now serves as the driving force behind organizational success. Among the key components of a robust IT framework are databases, which must ensure high availability and stringent security measures. Advanced applications not only enhance productivity but also lead to significant cost savings for businesses. Information Dynamics possesses extensive expertise in designing, developing, and implementing a wide range of applications tailored to specific needs. Moreover, we offer specialized HR solutions that empower organizations to be prepared for the future and aligned with market demands. Our services also encompass entry-level recruitment, complemented by comprehensive training and development programs. IDHRBS stands out as a holistic provider of all HR-related services, dedicated to addressing diverse client needs. As your committed HR partner, our knowledgeable team works diligently to surpass client expectations and functions as an integrated ally in achieving their goals. In this ever-evolving landscape, collaborating with a reliable HR partner can be crucial for sustained success.

Description

Experts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CX
AnyDesk
COZYROC SSIS+ Suite
Cisco Webex
ConnectWise Automate
ConnectWise Cybersecurity Management
Facebook
Jira Service Management
KashFlow
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Outlook
N-able MSP Manager
PagerDuty
QuickBooks Online
RingCentral RingEX
Skype
Slack

Integrations

3CX
AnyDesk
COZYROC SSIS+ Suite
Cisco Webex
ConnectWise Automate
ConnectWise Cybersecurity Management
Facebook
Jira Service Management
KashFlow
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Outlook
N-able MSP Manager
PagerDuty
QuickBooks Online
RingCentral RingEX
Skype
Slack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$55.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Information Dynamics

Founded

1995

Country

India

Website

infodynamic.net

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

haloservicedesk.com

Product Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Alternatives

Alternatives

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