Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ADTANCE Smart Service – The innovative and comprehensive Service 4.0 platform digitizes you service according to your needs and possibilities. You can book individual modules anytime and have them available immediately thanks to the modular and expandable structure. All information already generated and stored in all modules can be exported via interface and used there.
The platform allows your service staff to access all the important data and tools quickly and easily on any device, whether it's a smartglasses or a smartphone tablet or computer. ADTANCE Smart Service offers many modules, including document management systems and digital inspections, remote assistance and predictive maintenance.
Description
Our approach focuses on streamlining the entire process. The EnergyElite Accounts Receivable Module offers a singular A/R record that consolidates receivables from various product lines, independent of the customer's geographical location or product assortment. This module has enhanced centralized customer service for the industries we support, ensuring a unified experience across all SMS modules. With a single A/R system, it is possible to manage all categories of customers effectively. Additionally, there is an advanced global credit module that caters to customers who may span multiple product categories. No matter the variations, only one customer record is required. The EnergyElite A/R module boasts high-speed input screens, adaptable aging features, finance charge computations, and deferred tax settings, giving you numerous options. You have the ability to customize your account types, trade classes, and credit policies to suit your specific needs. This flexibility ensures that businesses can operate more efficiently and effectively in a rapidly changing marketplace.
API Access
Has API
API Access
Has API
Integrations
Proalpha
SAGE
SAP HANA
SAP HANA Cloud
Salesforce
Zendesk
Pricing Details
20€/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ADTANCE GmbH & Co. KG
Founded
2015
Country
Germany
Website
www.adtance.com
Vendor Details
Company Name
Structured Management Systems
Founded
1976
Country
United States
Website
www.smsgroup.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Fuel Management
Billing & Invoicing
Fuel Card Reconciliation
Fuel Cards
Fuel Cost Management
IFTA Reporting
Industry Pricing
Personnel Management
Third Party Interface
Variables Monitoring
Oil and Gas
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management