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ManageEngine ADSelfService PlusBoth IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.
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Thinfinity WorkspaceThinfinity Workspace 7.0's Technical Highlights: - Progressive Web App (PWA) technology for a seamless user experience - Integrated Thinfinity VNC, VirtualUI, and z/Scope for maximum versatility - HTML5 terminal emulation supporting DEC terminals, TN 5220, and TN 3270 protocols - Robust enterprise-grade audit logs for security and compliance management - Proprietary VNC protocol for real-time monitoring and troubleshooting IMPROVE USER EXPERIENCE - Deliver business-critical apps, desktops and files from a single web portal. - Provide simplified remote browser access for your users, while confining them to only the resources that they need. SIMPLIFY IT AND AVOID VPNs - Forget traditional VPN deployments and complexities. - Enable access from Chromebooks, mobile devices or any computer with a Web Browser. Zero setup. KEEP YOUR BUSINESS SECURE - Use enterprise-grade encrypted connections. - Integrate with your existing and external identity platforms. - Apply 2FA or MFA policies with all identity providers.
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DNSimpleThe automatic process initiates as soon as you either transfer or incorporate a domain into your account. You have access to well-established and reliable libraries that facilitate your work. This setup minimizes the chances of your application experiencing downtime due to DDoS assaults. You can enhance the redundancy of your zones by allowing them to be mirrored to alternative DNS providers. Furthermore, you can redirect any emails from your domain directly to your current inbox. There are no restrictions on the number of records you can maintain within your zones. Each domain transfer comes with an additional one-year extension to your registration. To register, transfer, or renew domain names, a DNSimple subscription is necessary. Please note that the fees associated with domain registration, transfer, and renewal are separate from your subscription costs. This comprehensive approach ensures that your domain management is both efficient and effective.
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Control DControl D is a customizable DNS filtering and traffic redirection platform that leverages Secure DNS protocols like DNS-over-HTTPS, DNS-over-TLS and DNS-over-QUIC, with support for Legacy DNS. With Control D you can: block malicious threats, block unwanted types of content network wide (ads & trackers, IoT telemetry, adult content, socials, and more), redirect traffic using transparent proxies and gain visibility on network events and usage patterns, with client level granularity. Think of it as your personal Authoritative DNS resolver for the entire Internet that gives you granular control over what domains get resolved, redirected or blocked.
Description
The Active Directory Replication Status Tool, known as ADREPLSTATUS, assesses the replication health of domain controllers within an Active Directory domain or forest. It presents information in a format akin to the output of REPADMIN /SHOWREPL * /CSV when imported into Excel, but it includes notable enhancements. This tool identifies and highlights Active Directory replication errors that may arise in a domain or forest. It prioritizes the issues that require immediate attention to prevent the formation of lingering objects within Active Directory forests. Moreover, it assists system administrators and support personnel in diagnosing replication issues by providing links to relevant troubleshooting resources on Microsoft TechNet. Additionally, ADREPLSTATUS allows for the exportation of replication data for source or destination domain administrators or support teams, enabling them to conduct offline analyses. To ensure security, it employs FIPS 140 compliant cryptographic methods, encompassing a range of encryption, hashing, and signing algorithms, thereby providing a robust solution for maintaining Active Directory integrity. This comprehensive tool ultimately streamlines the management of Active Directory replication challenges.
Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
API Access
Has API
No
API Access
Has API
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com/en-us/download/details.aspx
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No