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Description
Utilize AD Lab's divide and conquer approach for efficient data management. This effective solution empowers users to navigate through extensive data sets, accommodate diverse data types, and execute multiple cases simultaneously, all while fostering collaboration in a scalable setting. With its distinct feature of distributed processing, AD Lab allows investigators to harness additional hardware, significantly boosting the speed of case processing and resolution. A one-person lab can greatly enhance its efficiency by leveraging the four-worker distributed processing engines (DPEs) offered by FTK®, while larger labs managing substantial data sets or those collaborating with attorneys, HR, or other stakeholders can elevate their operations by adopting AD Lab. Serving as a centralized investigative platform, AD Lab enhances the experience with robust web-based review features and expanded DPE capabilities, accommodating up to 16 engines with the recent 6.2 release, all supported by a centralized processing farm and database infrastructure. This comprehensive solution positions teams to tackle complex investigations with unparalleled speed and effectiveness.
Description
Revolutionize the way you handle case and complaint management with Resolve Enterprise. This software offers a highly adaptable solution designed to streamline your business operations, catering to everything from straightforward incidents or complaints to intricate cases and thorough investigations. With Resolve Enterprise, you can effortlessly monitor and search for every interaction related to a case or complaint using intuitive dashboards and comprehensive reporting tools. It not only assists in managing cases or complaints throughout their entire life cycle but also ensures efficient logging, task allocation, deadline management, and communication updates. Moreover, it provides robust document management capabilities that extend all the way to resolution, reporting, and in-depth analysis, making it an indispensable tool for any organization. By adopting Resolve Enterprise, you can enhance your operational efficiency and improve overall customer satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
AD Enterprise
Amazon Web Services (AWS)
Brainspace
Intelligent Management Center
LTU Visual Search API
MOBILedit!
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Quin-C
Integrations
AD Enterprise
Amazon Web Services (AWS)
Brainspace
Intelligent Management Center
LTU Visual Search API
MOBILedit!
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Quin-C
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AccessData
Founded
1987
Country
United States
Website
accessdata.com/products-services/ad-lab
Vendor Details
Company Name
Resolve Software Group
Country
Australia
Website
www.resolvesoftware.com.au
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles