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Description

Utilize AD Lab's divide and conquer approach for efficient data management. This effective solution empowers users to navigate through extensive data sets, accommodate diverse data types, and execute multiple cases simultaneously, all while fostering collaboration in a scalable setting. With its distinct feature of distributed processing, AD Lab allows investigators to harness additional hardware, significantly boosting the speed of case processing and resolution. A one-person lab can greatly enhance its efficiency by leveraging the four-worker distributed processing engines (DPEs) offered by FTK®, while larger labs managing substantial data sets or those collaborating with attorneys, HR, or other stakeholders can elevate their operations by adopting AD Lab. Serving as a centralized investigative platform, AD Lab enhances the experience with robust web-based review features and expanded DPE capabilities, accommodating up to 16 engines with the recent 6.2 release, all supported by a centralized processing farm and database infrastructure. This comprehensive solution positions teams to tackle complex investigations with unparalleled speed and effectiveness.

Description

Revolutionize the way you handle case and complaint management with Resolve Enterprise. This software offers a highly adaptable solution designed to streamline your business operations, catering to everything from straightforward incidents or complaints to intricate cases and thorough investigations. With Resolve Enterprise, you can effortlessly monitor and search for every interaction related to a case or complaint using intuitive dashboards and comprehensive reporting tools. It not only assists in managing cases or complaints throughout their entire life cycle but also ensures efficient logging, task allocation, deadline management, and communication updates. Moreover, it provides robust document management capabilities that extend all the way to resolution, reporting, and in-depth analysis, making it an indispensable tool for any organization. By adopting Resolve Enterprise, you can enhance your operational efficiency and improve overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

AD Enterprise
Amazon Web Services (AWS)
Brainspace
Intelligent Management Center
LTU Visual Search API
MOBILedit!
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Quin-C
Relativity
SecureDoc CloudVM
Trellix Data Encryption

Integrations

AD Enterprise
Amazon Web Services (AWS)
Brainspace
Intelligent Management Center
LTU Visual Search API
MOBILedit!
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Quin-C
Relativity
SecureDoc CloudVM
Trellix Data Encryption

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AccessData

Founded

1987

Country

United States

Website

accessdata.com/products-services/ad-lab

Vendor Details

Company Name

Resolve Software Group

Country

Australia

Website

www.resolvesoftware.com.au

Product Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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