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Description
MemberSmart is an association and membership management software platform built on Salesforce, tailored to assist professional associations, nonprofits, and membership organizations in centralizing, automating, and enhancing their member operations through a singular system. By integrating member data, engagement metrics, financial transactions, events, communications, and self-service tools within Salesforce, it provides a seamless membership experience that eliminates data silos and reduces the need for manual tasks. The platform enables organizations to streamline essential workflows, including membership onboarding, renewals, payments, and customized reminders, while offering a comprehensive view of each member’s interactions and contributions to aid strategic decision-making and boost retention rates. Additionally, it facilitates event management for various formats—whether in-person, virtual, or hybrid—supports online shopping and donation processing, features extensive job boards and professional directories, and encourages community engagement through group forums and targeted messaging. With these robust tools, MemberSmart empowers organizations to foster deeper connections and enhance member satisfaction.
Description
ChapterSpot excels in delivering cutting-edge software solutions tailored for non-profit organizations. Their platform is built on Salesforce, a premier CRM and comprehensive database for non-profits. By integrating Salesforce with a specialized member portal, ChapterSpot presents a dual solution: professional staff utilize Salesforce to access, manage, and modify the organization’s information, while the member portal offers a customized experience for constituents, allowing them to foster their relationship with the organization. This portal is equipped with a variety of features, including member rosters for easy access to contact details and the ability to connect with other members and alumni; a recruitment tool that streamlines the process of creating and tracking prospective members; a roles feature that provides insights into all officers within a group; contact profiles for updating individual information; and prompts that ensure members complete necessary details before unlocking additional functionalities. Ultimately, ChapterSpot's innovative approach empowers non-profits to enhance engagement and efficiently manage their operations.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AC MemberSmart
Founded
2008
Country
United Kingdom
Website
membersmart.ai/membersmart/
Vendor Details
Company Name
ChapterSpot
Country
United States
Website
www.chapterspot.com
Product Features
Membership Management
Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management
