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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ABRA Gen offers a comprehensive solution with numerous modules and highly customizable development options, providing a holistic view of business operations from a single platform. It facilitates various aspects of business management, including inventory control, production processes, service delivery, bookkeeping, reporting, and support for decision-making. The flexibility of ABRA Gen makes it suitable for all industries, functioning as an ERP system that addresses every facet of business and adapts to different fields of expertise. Its capabilities extend from customer relationship management (CRM) to production and post-sale services. ABRA Gen can act as the sole information system within an organization, allowing businesses to streamline their management processes. Experience the convenience of overseeing your entire company from one central location. The ABRA software effectively implements information systems across nearly all business sectors. Additionally, users can access the ABRA Gen ERP system in the cloud, enabling work from any location at any time. Thanks to its sophisticated API, the system can integrate effortlessly with any open solution, further enhancing its versatility and usability. This level of integration ensures that businesses can maximize their operational efficiency while tailoring the system to meet their unique needs.

Description

Zervicio.com provides a cloud-based platform designed for After Sales Service, allowing businesses to streamline their customer support operations. This innovative solution connects customers directly with service teams, ensuring that customers, agents, and service managers can communicate effortlessly from any location at any time. As a comprehensive after-sales service tool, Zervicio empowers users to efficiently oversee and monitor service requests and complaints. While providing excellent customer service can be costly and challenging due to the need to manage individual schedules and team dynamics, Zervicio transforms your aspirations into reality by offering tailored service experiences to your clientele. With the ability to make swift decisions regarding service tickets, service managers can promptly guide their field teams to address issues effectively. Furthermore, Zervicio boasts an advanced Knowledge Repository, enabling users to deploy, educate, and cultivate knowledge and expertise. The Service Cloud can be accessed conveniently from any remote location, enhancing flexibility and responsiveness in service management. Consequently, Zervicio not only simplifies the after-sales process but also enhances the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Latenode
WisePorter

Integrations

Latenode
WisePorter

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$20.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ABRA

Country

Czech Republic

Website

www.abra.eu/en/erp-system-abra-gen/

Vendor Details

Company Name

Manage Smart Solutions

Country

India

Website

www.zervicio.com

Product Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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