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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An effective tool for engaging buyers, gathering client information, and executing marketing campaigns is the cloud-based loyalty program, which adapts seamlessly to changes in reward rules. This system not only reduces costs but also enhances customer identification across various dimensions, contributing to improved retention rates and a significant expansion of the client database. Designed to foster customer loyalty, the program is adaptable for diverse industries, including retail, fuel distribution, hospitality, beauty services, movie theaters, and custom solutions. It centralizes client and purchase data from multiple sources, such as surveys, websites, and mobile applications, facilitating the identification of target audiences along with their consumer behaviors. Additionally, it enables the formation of client groups based on shared purchasing traits and leverages analytical insights from advertising campaigns to optimize engagement strategies. Ultimately, this comprehensive approach ensures businesses can effectively connect with their customers and enhance loyalty across different sectors.

Description

As retailers develop strategies for a post-COVID landscape characterized by increasing expenses, evolving consumer habits, intense competition, and the enforcement of safety protocols, the ability to react promptly has become essential. This necessity calls for a fundamental transformation in the operational models of retailers. The path ahead involves fostering resilience to unlock significant value and to make informed decisions supported by extensive data, predictive analytics, and intelligent, real-time insights that are both personalized and localized. TCS Optumera™ offers a comprehensive AI-driven retail optimization suite designed to enhance both merchandising and supply chain decisions in a cohesive manner. By leveraging this technology, retailers have experienced sales growth between 3-5%, a reduction of nearly 50% in time invested, the implementation of five times more strategies, and a decrease in costs ranging from 20-30%. Moreover, it enables the optimization of customer baskets across various channels by taking into account demand transferability, consumer preference sets, predictive analytics, and competitive offerings, ensuring a tailored shopping experience for each customer. This comprehensive approach not only increases efficiency but also positions retailers to thrive in a rapidly evolving market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acquia Cloud Platform No 
Adenza No 
Adobe Advertising Cloud No 
Adobe Marketo Engage No 
Avaya Aura No 
BeyondTrust Endpoint Privilege Management No 
Blueprint No 
CA Flowdock No 
Commvault Cloud No 
Creatio No 
Datadog No 
Freshdesk No 
Hitachi Content Intelligence No 
IBM Cloud No 
Informatica Cloud Application Integration No 
MongoDB No 

Integrations

Acquia Cloud Platform Yes 
Adenza Yes 
Adobe Advertising Cloud Yes 
Adobe Marketo Engage Yes 
Avaya Aura Yes 
BeyondTrust Endpoint Privilege Management Yes 
Blueprint Yes 
CA Flowdock Yes 
Commvault Cloud Yes 
Creatio Yes 
Datadog Yes 
Freshdesk Yes 
Hitachi Content Intelligence Yes 
IBM Cloud Yes 
Informatica Cloud Application Integration Yes 
MongoDB Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ABM Cloud

Country

Estonia

Website

abmcloud.com/en/abm-soft/loyalty-program-for-clients/

Vendor Details

Company Name

Tata Consultancy Services

Founded

1968

Country

India

Website

www.tcs.com/optumera-digital-merchandising-suite

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

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