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Average Ratings 0 Ratings
Description
ABM Connect serves as a comprehensive data intelligence platform that delivers immediate, actionable insights, extensive reporting capabilities, and current key performance indicators, all presented in an easily digestible format. This platform effectively links clients with ABM's workforce and operational leaders, ensuring a smooth, transparent flow of data from on-site applications into a user-friendly client dashboard. By utilizing this system, clients gain the advantage of ongoing monitoring of operational histories and daily activities, which encompass both traditional KPIs—such as safety and financial performance—and up-to-the-minute service updates, daily scope reports, invoice PDFs, and work order records, all supported by actionable analytics aimed at fostering continuous improvement. Additionally, it enables front-line team members to check in, adhere to task routines specified in their scopes, complete necessary training, report building issues, manage spontaneous tasks, and maintain communication with their supervisors. This holistic approach not only enhances operational efficiency but also promotes a culture of accountability and responsiveness within the team.
Description
We provide comprehensive CIS and billing solutions tailored for the contemporary utility sector. Envision offering innovative products that empower your customers to determine their payment timing and methods. By utilizing smart meter data, we enable advanced rating, billing, and customer service interactions. Our adaptable architecture simplifies implementation, including transitions for existing clients if necessary. Enhance customer attraction and retention, maintain a competitive edge, and oversee your operations in real time. Transform your smart meter infrastructure into a revenue-generating asset by presenting your customers with diverse rate and product choices without the hassle of integrating with existing billing systems. Maximize the benefits of your AMI investment by providing customers with the option of a smart meter equipped for Prepaid functionality. In a landscape where companies need to distinguish themselves, having a strategic plan that resonates with consumers is essential. Ultimately, addressing the needs of the digital consumer, who is placing increasing demands on your business, is paramount for sustained success. By doing so, you can ensure your organization remains relevant and responsive in a fast-evolving market.
API Access
Has API
API Access
Has API
Integrations
Itron Enterprise Meter Data Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ABM
Founded
1909
Country
United States
Website
www.abm.com/abm-connect
Vendor Details
Company Name
SmartGridCIS
Founded
2009
Country
United States
Website
www.smartgridcis.com
Product Features
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management