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Description
ABM Connect serves as a comprehensive data intelligence platform that delivers immediate, actionable insights, extensive reporting capabilities, and current key performance indicators, all presented in an easily digestible format. This platform effectively links clients with ABM's workforce and operational leaders, ensuring a smooth, transparent flow of data from on-site applications into a user-friendly client dashboard. By utilizing this system, clients gain the advantage of ongoing monitoring of operational histories and daily activities, which encompass both traditional KPIs—such as safety and financial performance—and up-to-the-minute service updates, daily scope reports, invoice PDFs, and work order records, all supported by actionable analytics aimed at fostering continuous improvement. Additionally, it enables front-line team members to check in, adhere to task routines specified in their scopes, complete necessary training, report building issues, manage spontaneous tasks, and maintain communication with their supervisors. This holistic approach not only enhances operational efficiency but also promotes a culture of accountability and responsiveness within the team.
Description
Excel in creating a future where energy and water are both sustainable and cost-effective. Provide exceptional experiences for your customers, enhance energy efficiency, and oversee networks and assets to ensure vital services are available to your communities daily. Integrate customer service, billing, metering, and device management to boost revenue and resolve issues more quickly. Collect, manage, and analyze sophisticated meter and device data to expedite billing processes and enhance operational effectiveness. Attract and engage customers through tailored marketing and sales communications that motivate action. Utilize AI and insights from behavioral science to influence change and manage peak demand, addressing each customer individually. Anticipate and avert issues throughout the lifespan of your physical assets, ensuring longevity and reliability. Streamline work management, maintenance, and operational procedures to foster a culture of efficiency across the board. This holistic approach not only drives innovation but also positions your organization as a leader in sustainable resource management.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ABM
Founded
1909
Country
United States
Website
www.abm.com/abm-connect
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/utilities/
Product Features
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management