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Description
At A2B Tracking, we are dedicated to providing high-quality solutions for the tracking and management of essential assets and inventory, suitable for military applications. Our software for asset management seamlessly combines RFID and cutting-edge barcode technology to enhance visibility of assets, ensure precise inventory counts, and maintain ongoing audit readiness across diverse asset categories. By utilizing A2B Tracking’s secure, cloud-based Asset Management software platform, your organization can achieve over 99% accuracy in inventory management while conducting inventories at an astonishing speed—up to 30 times faster—thanks to our advanced systems. Additionally, you can leverage both mobile and stationary RFID tracking technologies to streamline your asset data collection, resulting in quicker and more reliable inventory assessments. With our innovative solutions, your enterprise will not only gain control over its assets but also optimize overall efficiency in record-keeping processes.
Description
Streamline the management of your IT assets using our automated network inventory tool while enhancing user support with our Helpdesk software. Our Helpdesk solution enables you to efficiently oversee your customers and their service contracts, ultimately boosting their satisfaction. Equip your team with an IT helpdesk platform designed to help them easily fulfill customer support demands. This comprehensive solution allows for accurate identification, physical inventorying with Barcode and RFID labels, and effective management of your movable assets. Your customers, whether internal or external, will appreciate a responsive service that quickly addresses their inquiries. The helpdesk software offers a centralized, rapid, and efficient system that can be accessed from any device, at any time, ensuring prompt handling of customer requests and leading to improved overall service delivery. By implementing our tools, you can create a seamless support experience that not only meets but exceeds user expectations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
A2B Tracking Solutions
Founded
1994
Country
United States
Website
www.a2btracking.com
Vendor Details
Company Name
SimplyDesk
Founded
1994
Country
France
Website
www.simplydesk.com
Product Features
Asset Tracking
Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History
Barcoding
Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
RFID
Receiving Labels
Serial Number Tracking
Shipping Labels
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
