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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

9Spokes serves as an effective data dashboard, empowering small enterprises by enhancing their operational visibility and facilitating informed decision-making. This comprehensive solution is offered at no cost and integrates with top business applications to present essential metrics through a user-friendly dashboard. Whether it’s handling cash flow, managing personnel, or monitoring digital marketing efforts, 9Spokes provides a holistic view that enables businesses to make well-informed decisions. Although the 9Spokes dashboard itself is free, certain applications within its app store may require payment, with the financial arrangements handled directly between users and the app providers. Pricing for these apps varies, and users will be informed of any costs prior to signing up. Additionally, many accredited apps offer free trials, allowing businesses to evaluate their suitability before making a financial commitment, ensuring that companies can choose the best tools for their needs. This flexibility in trying out apps contributes significantly to optimizing business operations.

Description

Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more. The Problem Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations. The Solution Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes. To achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop. By integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Box
Campaign Monitor
Capsule
Copper
Deputy
Expensify
FreeAgent
Google
LinkedIn
Microsoft Dynamics 365
Pipedrive
QuickBooks Commerce
QuickBooks Online Advanced
Sage Accounting
Twilio
Twilio Voice
Weebly
Wrike
Zoho CRM

Integrations

Microsoft 365
Box
Campaign Monitor
Capsule
Copper
Deputy
Expensify
FreeAgent
Google
LinkedIn
Microsoft Dynamics 365
Pipedrive
QuickBooks Commerce
QuickBooks Online Advanced
Sage Accounting
Twilio
Twilio Voice
Weebly
Wrike
Zoho CRM

Pricing Details

$0.01/one-time
Free Trial
Free Version

Pricing Details

$15 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

9 Spokes

Founded

2011

Country

New Zealand

Website

www.9spokes.com

Vendor Details

Company Name

Spoke Network

Founded

2016

Country

New Zealand

Website

spokephone.com

Product Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

Spoke Phone Reviews

Spoke Phone

Spoke Network

Alternatives

Spoke LMS Reviews

Spoke LMS

Unboxed Technology
Spoke LMS Reviews

Spoke LMS

Unboxed Technology
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