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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

8Dflow is an innovative, online Quality Management System (QMS) tailored for manufacturing teams, integrating non-conformance management, root cause analysis, and the 8D problem-solving approach into a unified collaborative platform. Highlighted Features: • Comprehensive 8D report creation and tracking of non-conformances (NCR/SCAR). • Streamlined CAPA workflows with automated task assignments and containment monitoring. • Integrated root cause analysis tools, including the 5 Whys and Fishbone/Ishikawa methods. • Live analytics and dashboards for tracking defect resolution and cycle time metrics. • Preparedness for audits and compatibility with ISO 9001 and IATF 16949 standards. With a focus on quick implementation and user-friendly adoption, 8Dflow empowers quality engineers and plant managers to minimize recurring defects while enhancing continuous improvement initiatives across various facilities. Additionally, its collaborative nature fosters teamwork, enabling teams to tackle quality issues more effectively.

Description

The isoTracker Complaints Management system is a cloud-based solution designed to efficiently record and handle customer complaints. This comprehensive tool empowers administrators to designate team members responsible for investigating and pinpointing the underlying causes of complaints. Additionally, isoTracker Complaints Management offers users the capability to analyze past complaints and uncover trends, facilitating the development of proactive measures to prevent future issues. By streamlining the complaints process, this solution enhances customer satisfaction and organizational responsiveness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$299/month
Starting at just $299/month for Unlimited Users & Reports.
Free Trial Yes 
Free Version No 

Pricing Details

$17 USD/month/user
Pricing is based on number of users and modules. Discounts are available for multiple modules and periods greater than 1 month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

8Dflow

Founded

2026

Country

Australia

Website

8dflow.com

Vendor Details

Company Name

isoTracker Solutions Ltd

Founded

2004

Country

United Kingdom

Website

www.isotracker.com

Product Features

Quality Management

Audit Management No 
Complaint Management Yes 
Compliance Management No 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management Yes 
Supplier Quality Control Yes 
Training Management No 

Product Features

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) Yes 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management No 
Issue Tracking Yes 
Quality Assurance Management Yes 
Routing Yes 
Self Service Portal No 
Social Media Monitoring No 
Survey Management No 

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