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Description
800response offers an all-encompassing solution for lead generation, tracking, and customer interaction analytics, designed to effectively manage the initial stages of lead generation by providing targeted tracking and nurturing based on customer profiles and interaction data. Serving a diverse clientele that includes small and medium-sized enterprises, extensive multi-location dealer networks, franchise systems, and contact centers, we empower businesses across various sectors to enhance new customer acquisition efforts, assess campaign effectiveness, and elevate the overall customer experience. In collaboration with CallFinder, 800response provides automated transcripts and sentiment analysis for every customer interaction, enabling users to swiftly locate specific terms and phrases while gathering valuable insights into customer sentiment, ultimately enhancing customer experience and loyalty. This streamlined approach fosters continuous improvement and retention strategies for your most valuable customers, ensuring your business remains competitive in today's dynamic market environment. Discover how CallFinder Speech Analytics from 800response can transform your customer interaction processes.
Description
Leverage the internet as a source of information to gain an advantage over your rivals. Join the ranks of businesses that have started to surpass their competition by exploring “alternative” data found online. Monitor company activities in unprecedented ways, as alternative datasets unveil strategic shifts within organizations. Keep an eye on when companies are hiring or laying off staff, engaging with clients, distributing products, and tracking countless other metrics that indicate overall performance. Those managing investments can make more informed choices with Thinknum Alternative Data at their disposal. Investors and analysts can extract actionable insights by closely monitoring corporate performance trends. With user-friendly software, deriving insights becomes a swift process, allowing for rapid queries without the need for technical expertise. You can now construct and share queries effortlessly using intuitive tools designed for ease of use. Analyze data visually for immediate comprehension through access to pre-built maps, charts, word clouds, and sophisticated visual representations. Additionally, set up alerts to stay informed on key changes and developments. This way, you can remain proactive in your strategies and decisions.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$16800 per user, per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
800response
Founded
1990
Country
United States
Website
800response.com
Vendor Details
Company Name
Thinknum Alternative Data
Founded
2014
Country
United States
Website
www.thinknum.com
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Lead Capture
Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Product Features
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Data Management
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management