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Description
365appz offers a comprehensive intranet solution that is ready for immediate use, compatible with SharePoint On-Premise versions 2013 and 2016, as well as SharePoint Online. This all-inclusive solution includes a variety of add-ins designed to help organizations swiftly harness the advantages of the platform for enhanced collaboration, effective communication, heightened employee engagement, and efficient knowledge sharing. By utilizing our feature-rich solution, 365appz, you can establish your Digital Workplace and significantly boost your organization’s return on investment in the SharePoint platform. Experience a faster ROI by deploying an exceptionally designed, robust, and complete intranet within hours or days, not the months typically required for custom development. With no coding and no need for development resources, this solution ensures a seamless and cost-effective experience for businesses of all sizes. Embrace 365appz and transform your workplace dynamics effortlessly.
Description
SharePoint's ability to easily integrate third-party tools is one of its best features. Plumsail HelpDesk is built on top SharePoint and Office 365. This means that all the power of these apps are included. Here are some facts about HelpDesk to help you decide if HelpDesk is right for you. Are you concerned about the latest updates? We will provide them as soon as Office 365 and Sharepoint 2013/2016 are available. Enterprise customers will love HelpDesk's unlimited access and more affordable plans for small and medium-sized businesses. You can also use the web-widget to allow you to link to external sites. Customers don't have to leave your website as they can submit tickets via the ticket submission form. You can customize everything. You can modify the look and feel of your HelpDesk by customizing triggers, ticket views, templates, forms or statuses.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$39 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NGenious Solutions
Founded
2005
Country
United States
Website
www.ngenioussolutions.com
Vendor Details
Company Name
Plumsail
Founded
2011
Country
US
Website
plumsail.com/sharepoint-helpdesk/
Product Features
Intranet
Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management