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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

365appz offers a comprehensive intranet solution that is ready for immediate use, compatible with SharePoint On-Premise versions 2013 and 2016, as well as SharePoint Online. This all-inclusive solution includes a variety of add-ins designed to help organizations swiftly harness the advantages of the platform for enhanced collaboration, effective communication, heightened employee engagement, and efficient knowledge sharing. By utilizing our feature-rich solution, 365appz, you can establish your Digital Workplace and significantly boost your organization’s return on investment in the SharePoint platform. Experience a faster ROI by deploying an exceptionally designed, robust, and complete intranet within hours or days, not the months typically required for custom development. With no coding and no need for development resources, this solution ensures a seamless and cost-effective experience for businesses of all sizes. Embrace 365appz and transform your workplace dynamics effortlessly.

Description

SharePoint's ability to easily integrate third-party tools is one of its best features. Plumsail HelpDesk is built on top SharePoint and Office 365. This means that all the power of these apps are included. Here are some facts about HelpDesk to help you decide if HelpDesk is right for you. Are you concerned about the latest updates? We will provide them as soon as Office 365 and Sharepoint 2013/2016 are available. Enterprise customers will love HelpDesk's unlimited access and more affordable plans for small and medium-sized businesses. You can also use the web-widget to allow you to link to external sites. Customers don't have to leave your website as they can submit tickets via the ticket submission form. You can customize everything. You can modify the look and feel of your HelpDesk by customizing triggers, ticket views, templates, forms or statuses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Microsoft SharePoint

Integrations

Microsoft 365
Microsoft SharePoint

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NGenious Solutions

Founded

2005

Country

United States

Website

www.ngenioussolutions.com

Vendor Details

Company Name

Plumsail

Founded

2011

Country

US

Website

plumsail.com/sharepoint-helpdesk/

Product Features

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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Codesigned