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Description

Effective communication through messengers relies on the strategic implementation of Use Cases and advanced technology. The 360dialog Messenger Communication Platform, along with the WhatsApp Messaging API, serves as your solution for executing impactful Use Cases, whether through API or on-premise integrations with unified messaging CRM systems. By linking contacts and relevant contextual information to your Messenger, you can enhance your personalized communication efforts. With powerful automation tools and a highly efficient messaging API boasting a 100% message delivery rate, you can ensure seamless interactions. Additionally, by utilizing WhatsApp, the platform most familiar to your team, you can maintain accessibility for both current and future members. There's no need for additional applications; simply integrate your HR solution through the 360dialog API, enabling features like time tracking or HR services directly via WhatsApp, thus streamlining your operational efficiency. This integration not only enhances communication but also improves overall productivity.

Description

Begin your communication today to effectively connect with your guests at the ideal moment. Allow them to utilize their favorite messaging platforms, such as WhatsApp, Viber, Line, SMS, and Facebook Messenger, to engage with the hotel. Create an unparalleled and personalized communication experience that stands out. Manage multi-language interactions and various requests all on one interface. Grace permits multiple team members to assist your guests simultaneously, each operating from their own device while being seamlessly integrated with the PMS. Essential guest information is made readily available to staff, ensuring everything is refreshed accurately at the right time. By enhancing your engagement with guests, Grace elevates their satisfaction levels and provides you with invaluable analytical insights. Your property's primary landline number is transformed into a verified WhatsApp number, giving guests assurance about their communication partner. This system facilitates easy interaction, allowing you to inform guests, address their inquiries, share images, and even gauge their emotional state, thus fostering a more meaningful connection. Ultimately, this innovative approach to communication not only streamlines operations but also cultivates a hospitable atmosphere that keeps guests coming back.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axis LMS
Facebook Messenger
LINE
Viber
WhatsApp
respond.io

Integrations

Axis LMS
Facebook Messenger
LINE
Viber
WhatsApp
respond.io

Pricing Details

€49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

360dialog

Country

Germany

Website

www.360dialog.com

Vendor Details

Company Name

Nevotek

Founded

2001

Country

United States

Website

www.nevotek.com/grace

Product Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Product Features

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