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features
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support

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Description

Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.

Description

In a world filled with various communication channels, SMS stands out as the most effective method for cutting through the clutter. While platforms like email, Facebook, Twitter, and print advertisements each serve a purpose, SMS via TextMarks allows you to connect with an impressive 97% of your audience, ensuring they not only receive your message but are likely to respond as well. The process of sending a straightforward text message involves a range of complexities, including navigating text messaging regulations, managing opt-in and opt-out requests, and securing a short code. Fortunately, TextMarks takes care of all these intricacies, allowing you to focus on your core business. Our dedicated customer service team is always on standby to assist you in achieving your goals. You will receive crucial SMS updates regarding our services, typically around one or two messages each month. Please note that standard message and data rates may apply, and rest assured, your phone number will remain confidential and will never be sold. You can opt-out at any time by replying with "STOP." With SMS Marketing, you can effectively acquire, engage, and retain your customers, instantly providing them with information or links through text. Furthermore, you can build a robust mobile database of leads or contact names, enhancing your outreach capabilities.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

LiveChat Yes 
Neon Fundraise No 
Telegram Yes 
WhatsApp Yes 

Integrations

LiveChat No 
Neon Fundraise Yes 
Telegram No 
WhatsApp No 

Pricing Details

$100 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

2way Message

Founded

2020

Country

United Kingdom

Website

2way.app/

Vendor Details

Company Name

TextMarks

Founded

2006

Country

United States

Website

www.textmarks.com

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Alternatives

Alternatives

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