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Description
Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.
Description
Celebrate birthdays, anniversaries, and various events without the hassle of apps or software needed for client communication. With our system, automated and efficient messaging allows you to focus more on what you excel at. We liaise directly with your compliance team to ensure that all communications are monitored and properly archived. Importing contacts from your CRM or mobile device is a breeze, enabling you to start texting right away. Every conversation will be automatically saved within your CRM for easy access. You can also plan future messages and set up recurring alerts for significant dates, giving you peace of mind. Just hit send once, and let your marketing run seamlessly! In case you lack a landline for text functionality, we can provide you with a dedicated text number and will forward any incoming calls to your preferred number. This way, you can maintain constant communication with your clients without any interruptions.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Archive Intel
No
Copper
No
Erado
No
Global Relay
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intradyn
No
LiveChat
Yes
Microsoft Dynamics 365
No
Integrations
Amazon Web Services (AWS)
Yes
Archive Intel
Yes
Copper
Yes
Erado
Yes
Global Relay
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intradyn
Yes
LiveChat
No
Microsoft Dynamics 365
Yes
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
2way Message
Founded
2020
Country
United Kingdom
Website
2way.app/
Vendor Details
Company Name
MyRepChat
Founded
2016
Country
United States
Website
ionlake.com/myrepchat/
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
