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features
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Description

Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.

Description

Engaging customers through SMS text messaging can significantly enhance interest and drive sales for your business. Our AI responder, ALINA, provides quick and conversational answers to customer inquiries, ensuring they feel heard and valued. By personally engaging with your customers, you can foster brand loyalty and create meaningful interactions. Streamlining your sales pipeline becomes effortless, enabling you to achieve measurable success while keeping track of your achievements. SMS is the quickest and most straightforward method to connect with customers, allowing them to initiate conversations with your business at their convenience. With EquiiText, you can differentiate yourself from competitors and offer a trustworthy brand experience. Building lasting connections helps in retaining loyal customers, and the EquiiText auto-reply system efficiently handles customer service, freeing up your time and resources. Additionally, utilizing drip messages can facilitate consistent follow-ups, ensuring that you always remain on your customers’ radar, thus enhancing your engagement strategy. Discover how convenient it is to keep your brand top-of-mind with effective communication!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

LiveChat
Telegram
WhatsApp
WooCommerce
Zapier

Integrations

LiveChat
Telegram
WhatsApp
WooCommerce
Zapier

Pricing Details

$100 per month
Free Trial
Free Version

Pricing Details

$9.79 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

2way Message

Founded

2020

Country

United Kingdom

Website

2way.app/

Vendor Details

Company Name

Equiitext

Founded

2018

Country

United States

Website

equiitext.com

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Alternatives

Alternatives

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