Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Instead of attempting to reach out to your customers through phone calls, consider sending them a text message instead. With a two-way texting tool, you can effortlessly send, receive, and manage your business text message conversations. If customers aren't answering your calls, there are likely valid reasons behind it. Utilize Business Text Messaging to enhance your communication with customers, as many prefer texting as their primary means of interaction. This familiar method allows them to engage with you on their preferred platforms, like SMS, WhatsApp, or Messenger, ultimately leading to a better customer experience. It's essential to keep dialogues active even when customers leave your website or end a live chat, as these interactions can easily be lost, especially on mobile devices. By using text messaging, you can maintain the dialogue and manage it seamlessly in your inbox. Strengthening your relationships with customers is crucial, and they will appreciate having your number saved in their contacts for easy access in the future. Ultimately, fostering these connections can lead to increased customer satisfaction and loyalty over time.
Description
Activ8 serves as a cloud-based platform facilitating customer messaging and follow-up for small enterprises and marketing firms. This innovative solution consolidates SMS, WhatsApp, iMessage, and RCS communications, alongside automated follow-up campaigns, two-way messaging, and AI-enhanced responses tailored to a business’s website and documents. It includes campaign templates specifically designed for lead follow-up, reminders, and reactivation efforts, allowing teams to review interactions and intervene when the AI transitions control. Moreover, the platform features Voice AI technology capable of answering and making calls, qualifying inquiries, and scheduling appointments. Activ8 also provides tools for lead searches and phone verification, Shopify order notifications, customer synchronization, and calendar integration with Google Calendar and Microsoft Outlook to check availability and facilitate bookings. Users can connect their Android devices to launch campaigns and manage responses effectively through the platform. Overall, Activ8 is tailored for businesses focused on transforming inquiries and bookings into loyal customers, streamlining their communication processes and enhancing efficiency. As a result, small businesses can significantly improve their customer engagement and follow-up strategies.
API Access
Has API
Yes
API Access
Has API
No
Integrations
WhatsApp
Yes
Google Calendar
No
LiveChat
Yes
Microsoft Outlook
No
Shopify
No
Telegram
Yes
Integrations
WhatsApp
Yes
Google Calendar
Yes
LiveChat
No
Microsoft Outlook
Yes
Shopify
Yes
Telegram
No
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Pricing Details
$47/month
Starter is $47/month for 2 workspaces and 1 device, with unlimited SMS and 5 active campaigns. The 14-day free trial requires no credit card. Voice AI is approximately $0.20/minute with no monthly minimum.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
2way Message
Founded
2020
Country
United Kingdom
Website
2way.app/
Vendor Details
Company Name
Inst8 Limited
Founded
2025
Country
New Zealand
Website
activ8sms.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No