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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

This web-based solution, compatible with Amazon Connect, Five9, Genesys Cloud CX, NICE CXone and Webex Contact Center, allows you to display real-time data on large screens in contact centres (wallboards), as well as directly on the computers of supervisors, agents, and even on mobile devices for executives (dashboards). Visual alerts (color changes, blinking), and audible alerts (one time, repetitive) based on your thresholds can be set up and changed easily. You can schedule a demo or test it for free to see how you create unlimited views using out-of-the box key performance indicators (KPIs); pictures, marquees/tickers, YouTube videos; and PowerPoint slides (via PDF export. 2Ring Dashboards and Wallboards takes care paging through your content). 2Ring Dashboards & Wallboards allows supervisors and business users to present information in real time to every screen.

Description

Graphly has been recognized as the leading reporting platform for Infusionsoft users, a title awarded by the founders of Infusionsoft themselves. When performance is tracked, it tends to enhance, and when performance is both tracked and reported, the speed of improvement tends to accelerate significantly. Marketing Monitor enables users to analyze website traffic, document evolving lead sources, evaluate funnel conversions, make adjustments, enhance strategies, and repeat the process for ongoing success. Sales functionality allows for the tracking of individual sales representative performance, revenue forecasting, and examination of both gross and net revenue figures. Customer service capabilities include reviewing net promoter scores, fulfilling orders, boosting retention rates, and ensuring customer satisfaction. The Tag Funnel feature illustrates the quantity of contacts associated with specific tags over a selected timeframe, showcasing how many tags are assigned to contacts during that period. Additionally, it tracks the current lifetime value trends of customers throughout a designated duration and forecasts adjusted revenue from active opportunities based on their stage probabilities. The platform also provides a comprehensive view of appointments, notes, and tasks for each user, facilitating comparisons among team members to enhance overall productivity and accountability. Ultimately, Graphly empowers Infusionsoft users with invaluable insights that drive growth and efficiency across various business functions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Cisco Unified Contact Center
Five9
Genesys Cloud CX
Keap
ServiceNow
Webex Contact Center

Integrations

Amazon Connect
Cisco Unified Contact Center
Five9
Genesys Cloud CX
Keap
ServiceNow
Webex Contact Center

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

2Ring

Country

United States, Slovakia

Website

www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/

Vendor Details

Company Name

LEAP

Founded

2009

Country

United States

Website

leapmade.com

Product Features

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Product Features

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

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