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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

24online provides an ISP solution equipped with a sophisticated AAA RADIUS server, alongside an internet billing system that caters to both prepaid and postpaid customers, while facilitating rating, charging, and management for both new and established Internet Service Providers (ISPs). Furthermore, the 24online HIA solution includes a comprehensive array of features such as an advanced access controller tailored for guest AAA RADIUS solutions, hotel Wi-Fi hotspot management software, bandwidth control, and walk-in coupon management, suitable for both individual hotels and larger chains. Recent research indicates that 63% of business travelers worldwide prioritize the availability of Wi-Fi services when making travel plans. In today's corporate environment, reliable internet connectivity—whether through wired or wireless networks—has become an essential requirement. Coffee shops and cafes are increasingly recognized as popular venues for meetings and discussions, often enhanced by the availability of internet access. Moreover, it is now quite common for diners to expect Wi-Fi when visiting restaurants, as staying connected has become a universal desire among patrons. With these evolving expectations, providing seamless internet access has turned into a vital aspect of customer satisfaction in various service industries.

Description

In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Microsoft Azure
Vertex

Integrations

Amazon Web Services (AWS)
Microsoft Azure
Vertex

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

24online Billing

Founded

1999

Country

India

Website

www.24onlinebilling.com

Vendor Details

Company Name

CSG International

Founded

1994

Country

United States

Website

www.csgi.com/products/encompass/

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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Alternatives

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