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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

247 CloudHub stands out as the most user-friendly multi-channel selling software available today, featuring a supportive team ready to assist you whenever necessary. If you're considering a transition from ChannelAdvisor, Volo Commerce, or Channelgrabber to a more straightforward solution with personalized service, this may be the most beneficial business choice you've made this year. 247 CloudHub is a versatile, cloud-driven e-commerce platform that empowers online retailers to increase sales while minimizing expenses and simplifying operations through the automation of vital selling and order management tasks, all accessible from a unified dashboard. Our software boasts a highly customizable modular design, equipping clients with everything they need to swiftly expand their online presence across various websites and marketplaces. Additionally, it allows managers to maintain comprehensive oversight of their online activities by integrating essential warehouse, inventory, and order fulfillment processes into one rapid cloud-based solution. With 247 CloudHub, you can expect a seamless transition to a more efficient and effective way of managing your online sales operations.

Description

ReplyDesk is a complete multichannel ecommerce helpdesk solution, designed to enable sellers to manage all their pre- and post-sale service from a single platform. With integration for the internet's leading marketplaces like Amazon and eBay, shopping carts like WooCommerce and Shopify, social media platforms like Facebook and Instagram, and email services like Gmail and Yahoo, ReplyDesk aggregates all your customer support channels into a single inbox. ReplyDesk also helps you stay on top of your customer service with essential help desk tools like SLA timers, AI-generated and optimized replies, automated help desk features, and a multichannel order management platform for managing orders from all channel in one place.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon
Etsy
Instagram
Magento
OnBuy
Shopify
eBay

Integrations

Amazon
Etsy
Instagram
Magento
OnBuy
Shopify
eBay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

247 Commerce

Founded

2011

Country

United Kingdom

Website

www.247commerce.co.uk/multichannel-marketplaces

Vendor Details

Company Name

ReplyDesk

Founded

2020

Country

Israel

Website

replydesk.com

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives