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Description
Our team comprises skilled data scientists and software developers who collaborate closely with experts from the Consumer Packaged Goods (CPG) sector. We pride ourselves on being more than just capable generalists; we possess a deep understanding of the complexities brands face in their often challenging relationships with retailers, which is clearly reflected in the solutions we provide. Our insights are not only informative but also actionable across various departments, including field sales, key account management, and customer marketing. Recognizing that choosing a solution provider is a significant decision for any business, we facilitate this process by offering a concise ‘Proof of Concept’ phase that helps you build a compelling business case for partnering with our experts. This straightforward next step is designed to be quick, cost-effective, and simple to deploy. Within just a few weeks, you will gain valuable insight into the potential benefits of enhancing your retail execution, which will support informed planning and budgeting decisions. By leveraging big data, we enable rapid analysis and efficient resource allocation, ultimately driving better outcomes for our clients. Additionally, we are committed to fostering long-term relationships that evolve alongside your business needs.
Description
Infor Interaction Advisor is an application designed for real-time decision-making that determines the most suitable and impactful marketing campaign to display at any customer interaction point. By utilizing this user-friendly tool, businesses can enhance their customer experience management strategies with messages and offers that resonate most effectively with their audience. The self-learning nature of this marketing campaign management software allows it to recommend the ideal campaign tailored to the customer, addressing aspects such as next best actions, cross-selling opportunities, and retention strategies. Through its ability to dynamically profile customers and make rapid assessments regarding qualifications and governance, the platform guarantees that marketing efforts are not only relevant but also personalized, ensuring customers receive the most appropriate campaigns to meet their needs. This innovative approach to marketing significantly increases the likelihood of successful customer engagement and satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
20:20 Retail Data Insight
Founded
2000
Country
United States
Website
www.2020rdi.com/solutions/
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/interaction-advisor
Product Features
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis