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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

1and1Chat offers a user-friendly and comprehensive software solution that facilitates real-time interaction with visitors on your website. This platform is compatible with any web server and is accessible on various devices through a browser, eliminating the need for additional software installations. With its intuitive interface, 1and1Chat enhances the experience for both site visitors and support representatives. It seamlessly transitions between text, audio, and video chats, utilizing webRTC technology to ensure smooth, two-way communications. Overall, this solution is designed to improve customer engagement and support efficiency.

Description

Askly serves as the ultimate solution for delivering exceptional, multilingual, and automated customer support. Its thoughtfully crafted interface facilitates seamless conversations, visitor insights, analytics, team collaboration functionalities, and beyond. This tool ensures you capture every chance to direct more customers towards completing their purchases, all while avoiding the costs associated with pricey retargeting advertisements. Askly consolidates messages from your website, Facebook, and Instagram, allowing you to respond from a single platform on any device. Featuring quick replies and real-time translation, it simplifies and automates your customer service experience with ease. With comprehensive localization and a suite of premium features, Askly is the only chat solution that fosters visitor trust in your site while easing the workload for your team. By default, Askly initiates interactions in your customers' preferred languages and provides real-time translation capabilities. Its innovative design aims to increase transaction completion rates on your site by recognizing exit intent and offering tailored promotions. Additionally, you can delegate conversations, utilize internal messaging, apply tags, and monitor your team's performance. The user-friendly nature of Askly not only enhances customer interactions but also boosts overall satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
Magento
PrestaShop
Shopify
Wix
WooCommerce

Integrations

Facebook
Instagram
Magento
PrestaShop
Shopify
Wix
WooCommerce

Pricing Details

$8.50 per month
Free Trial
Free Version

Pricing Details

€49 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

1and1Chat

Website

1and1chat.com

Vendor Details

Company Name

Askly

Country

United States

Website

www.askly.me/

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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