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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

1Channel Store Management is an online retail execution tool designed for brands overseeing widespread outlet networks. It features a centralized store database containing outlet identifiers, addresses, GPS locations, channels, and distributor connections, while facilitating the importation or creation of store records for necessary approvals. Teams are able to set daily or weekly visitation schedules, establish geofence-based check-in protocols, and log store visits with location tracking and photo confirmation. Field representatives capture in-store activities, such as the presence of point-of-sale materials, signage, and adherence to planograms, whereas managers evaluate the discrepancies between planned and actual coverage along with visit statistics. Additionally, an AI-enhanced Journey Planner organizes outlet visits based on travel times and can alert users to routes that may extend beyond the available working hours. This product is specifically tailored for FMCG/CPG companies and other brands and distributors who are coordinating sales efforts, merchandising activities, and retail outlet coverage effectively. The application ultimately aims to streamline operations and enhance visibility across distributed retail environments.

Description

Consumer Goods Cloud is an AI-powered platform designed specifically for brands in the consumer goods industry. It unifies planning and execution processes across sales, merchandising, trade marketing, and customer service teams. With a connected data foundation, organizations gain a single view of accounts, opportunities, and retail performance metrics. Account managers can create collaborative customer business plans that align volume targets, trade spend, and promotional strategies. Trade promotion tools offer visual planning calendars, funds management, and scenario modeling to drive smarter investment decisions. Field representatives can plan store visits, complete tasks through mobile apps, and capture real-time insights even while offline. Embedded AI delivers actionable recommendations that improve forecasting, optimize execution, and highlight growth opportunities. Service teams benefit from automated case routing and integrated service consoles for improved responsiveness. Consumer Goods Cloud also integrates seamlessly with analytics, data platforms, and system connectors for enhanced visibility. Together, these capabilities empower consumer goods companies to increase revenue, strengthen retailer partnerships, and improve operational efficiency.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

1Channel Distributor Management Yes 
Cleo Integration Cloud No 
Collate No 
Salesforce No 

Integrations

1Channel Distributor Management No 
Cleo Integration Cloud Yes 
Collate Yes 
Salesforce Yes 

Pricing Details

Plans are available with month-to-month billing or an annual commitment. Pricing varies by selected features, store count, field-user count, and deployment scale. Cloud hosting, mobile apps, training, and support are included at no additional cost.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Channelplay SaaS

Founded

2014

Country

India

Website

www.1channel.co/sfa/store-management-software

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/consumer-goods/cloud/

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Product Features

CPG

Customer Management No 
Electronic Data Interchange No 
Financial Accounting No 
Forecast / Demand Planning No 
Inventory Management No 
Lot Tracking No 
Pricing Management No 
Shopper Marketing No 
Trade Promotion No 

Retail Execution

AI / Image Recognition Yes 
Collaboration Tools Yes 
Data Collection Yes 
Inspection Yes 
Pricing / Placement Optimization Yes 
Product Education Yes 
Product Promotion Strategy Yes 
Retail Site Audit Yes 
Workforce Management Yes 

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