Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
1Channel Store Management is an online retail execution tool designed for brands overseeing widespread outlet networks. It features a centralized store database containing outlet identifiers, addresses, GPS locations, channels, and distributor connections, while facilitating the importation or creation of store records for necessary approvals. Teams are able to set daily or weekly visitation schedules, establish geofence-based check-in protocols, and log store visits with location tracking and photo confirmation. Field representatives capture in-store activities, such as the presence of point-of-sale materials, signage, and adherence to planograms, whereas managers evaluate the discrepancies between planned and actual coverage along with visit statistics. Additionally, an AI-enhanced Journey Planner organizes outlet visits based on travel times and can alert users to routes that may extend beyond the available working hours. This product is specifically tailored for FMCG/CPG companies and other brands and distributors who are coordinating sales efforts, merchandising activities, and retail outlet coverage effectively. The application ultimately aims to streamline operations and enhance visibility across distributed retail environments.
Description
Consumer Goods Cloud is an AI-powered platform designed specifically for brands in the consumer goods industry. It unifies planning and execution processes across sales, merchandising, trade marketing, and customer service teams. With a connected data foundation, organizations gain a single view of accounts, opportunities, and retail performance metrics. Account managers can create collaborative customer business plans that align volume targets, trade spend, and promotional strategies. Trade promotion tools offer visual planning calendars, funds management, and scenario modeling to drive smarter investment decisions. Field representatives can plan store visits, complete tasks through mobile apps, and capture real-time insights even while offline. Embedded AI delivers actionable recommendations that improve forecasting, optimize execution, and highlight growth opportunities. Service teams benefit from automated case routing and integrated service consoles for improved responsiveness. Consumer Goods Cloud also integrates seamlessly with analytics, data platforms, and system connectors for enhanced visibility. Together, these capabilities empower consumer goods companies to increase revenue, strengthen retailer partnerships, and improve operational efficiency.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
1Channel Distributor Management
Yes
Cleo Integration Cloud
No
Collate
No
Salesforce
No
Integrations
1Channel Distributor Management
No
Cleo Integration Cloud
Yes
Collate
Yes
Salesforce
Yes
Pricing Details
Plans are available with month-to-month billing or an annual commitment. Pricing varies by selected features, store count, field-user count, and deployment scale. Cloud hosting, mobile apps, training, and support are included at no additional cost.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Channelplay SaaS
Founded
2014
Country
India
Website
www.1channel.co/sfa/store-management-software
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/consumer-goods/cloud/
Product Features
Retail Execution
AI / Image Recognition
No
Collaboration Tools
No
Data Collection
No
Inspection
No
Pricing / Placement Optimization
No
Product Education
No
Product Promotion Strategy
No
Retail Site Audit
No
Workforce Management
No
Product Features
CPG
Customer Management
No
Electronic Data Interchange
No
Financial Accounting
No
Forecast / Demand Planning
No
Inventory Management
No
Lot Tracking
No
Pricing Management
No
Shopper Marketing
No
Trade Promotion
No
Retail Execution
AI / Image Recognition
Yes
Collaboration Tools
Yes
Data Collection
Yes
Inspection
Yes
Pricing / Placement Optimization
Yes
Product Education
Yes
Product Promotion Strategy
Yes
Retail Site Audit
Yes
Workforce Management
Yes