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features
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support

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Description

The 1Channel QR Code & Invoice-Based Loyalty Program is an innovative cloud platform designed for brands aiming to incentivize retailers, distributors, dealers, and various channel partners. By scanning product QR codes or submitting invoice images, partners can validate their purchases. The system incorporates features such as duplicate detection, optional OCR extraction, distributor cross-verification, and customizable approval workflows to ensure claims are accurately verified before points are awarded. Brands have the flexibility to set rewards based on SKU, sales volume, tiers of performance, or campaign multipliers, while also tracking scans, claims, points accumulated, redemptions, and regional performance through a comprehensive web dashboard. Members can easily manage their points and redeem rewards via a mobile app, utilizing options like UPI or bank transfers, vouchers, or a rewards catalog. This platform effectively supports loyalty initiatives across various sectors, including FMCG, building materials, electrical and hardware, automotive and lubricants, as well as pharmaceutical and healthcare industries. Additionally, the user-friendly interface and robust tracking capabilities make it an attractive choice for brands looking to enhance customer engagement and loyalty.

Description

Points.com operates as a worldwide loyalty-commerce platform that collaborates with airlines, hotels, financial institutions, and retail loyalty programs, allowing users to buy, gift, trade, exchange, and redeem their points or miles across various programs. By serving as the backend for numerous prominent rewards initiatives, it allows for promotions such as low-balance redemption offers, which enable members with limited points to utilize them for subscriptions, products, or services. Additionally, Points.com manages the sale of miles and points on behalf of airlines and hotel chains, facilitates transfers and exchanges between users, and offers redemption marketplaces for diverse options. With partnerships spanning dozens of loyalty programs, Points.com has previously provided a “Loyalty Wallet” feature designed to assist users in tracking multiple rewards programs conveniently in one location. This innovative approach not only simplifies the management of rewards but also enhances the overall experience for users seeking to maximize the value of their loyalty points.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cashfree Payments Yes 
WhatsApp Yes 

Integrations

Cashfree Payments No 
WhatsApp No 

Pricing Details

Monthly and annual plans are priced according to selected features, program complexity, and partner or member count.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Channelplay SaaS

Founded

2014

Country

India

Website

www.1channel.co/qr-code-loyalty-program

Vendor Details

Company Name

Points.com

Founded

2000

Country

Canada

Website

www.points.com

Product Features

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Alternatives

Alternatives