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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

1Channel Merchandising Campaign Management is a cloud-based solution designed for retail execution, catering to FMCG, CPG, and retail brands as they manage in-store advertising efforts. Teams are able to establish clear campaign goals and guidelines, allocate point-of-sale materials (POSM), and choose specific stores using detailed store lists and coverage strategies. Field representatives utilize a mobile application to adhere to provided instructions and document their work with photos from each store to confirm proper placement and execution. Strict validation rules ensure that all submissions meet required standards, while exceptions are logged for situations like store closures or unavailability. Supervisors conduct thorough reviews of the work completed, employing a tiered auditing system that includes L1, L2, and L3 evaluations. Comprehensive dashboards provide a visual overview of campaign coverage, completion rates, compliance levels, and overall performance metrics across various locations and field teams. This system is instrumental in supporting merchandising activities such as new product launches, in-store marketing promotions, and the distribution of POSM, complemented by an accessible web portal for managing campaign setup and ongoing assessments. By streamlining these processes, 1Channel enhances the efficiency and effectiveness of retail campaigns significantly.

Description

Endear is an AI-powered clienteling platform built for retail brands that need to operationalize customer relationships at scale. At its core, Endear consolidates data into a unified customer profile with purchase history, behavior, and preferences combined into a single view store associates can actually act on. From there, Endear AI automatically builds a prioritized opportunity queue by identifying who to reach out to, when, and what to say so teams spend less time digging through data and more time engaging customers. Outreach runs natively across SMS, email, and WhatsApp, and every interaction is tracked and attributed back to revenue. With more than 2,000 retail deployments worldwide and over $1 billion in attributed sales, Endear gives both store teams and the technical infrastructure behind them a platform that performs. For retail organizations serious about turning customer data into a measurable growth channel, it's built to deliver at scale.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Alloy No 
Emarsys No 
Gladly No 
Google Cloud BigQuery No 
Gorgias No 
Iterable No 
Klaviyo No 
Kustomer No 
Lightspeed Retail No 
Microsoft Dynamics 365 No 
NewStore No 
ReturnPro No 
Shopify No 
Shopify Plus No 
Square POS No 
Teamwork Commerce No 
Vend No 
WhatsApp No 
Zapier No 
Zendesk No 

Integrations

Alloy Yes 
Emarsys Yes 
Gladly Yes 
Google Cloud BigQuery Yes 
Gorgias Yes 
Iterable Yes 
Klaviyo Yes 
Kustomer Yes 
Lightspeed Retail Yes 
Microsoft Dynamics 365 Yes 
NewStore Yes 
ReturnPro Yes 
Shopify Yes 
Shopify Plus Yes 
Square POS Yes 
Teamwork Commerce Yes 
Vend Yes 
WhatsApp Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

Flexible pricing depends on campaign scale, store count, users, and selected modules. Month-to-month billing and annual commitment plans are available; annual plans offer savings. Secure cloud hosting, mobile app access, campaign tools, training, and support are included.
Free Trial No 
Free Version No 

Pricing Details

$350/mo
For complete pricing information, please visit our website.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co/merchandising-campaign-management

Vendor Details

Company Name

Endear

Founded

2016

Country

United States

Website

endearhq.com

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Product Features

Alternatives