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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

1Channel CRM is designed to assist businesses in the FMCG, distribution, and retail sectors by providing a unified cloud platform for managing leads and customer relationships effectively. Its field-centric approach offers sales teams on the ground mobile access along with real-time updates, while customizable workflows, dashboards, and modules ensure alignment with the unique processes of various businesses. Furthermore, the CRM seamlessly integrates with Shopify, WordPress, and over 2,000 additional third-party applications, incorporating AI-driven automation for sales, marketing, and customer support that includes predictive insights. Companies are only required to pay for the specific modules they utilize, benefiting from robust enterprise-level security for all their data. With a strong reputation, it is currently trusted by more than 80 clients and serves over 200,000 end users across more than 40 nations, showcasing its global reach and reliability. This versatility makes 1Channel CRM a valuable asset for businesses aiming to enhance their customer relationship management.

Description

Our premier Field Force Automation (CRM) solution was developed to meet the specific demands of the Pharma, Devices, and FMCG industries. The HD Platform/suite is designed to provide an unprecedented level of sales integration, combining customer relationship management, presentation tools, and data-driven closed-loop marketing into a single, cohesive platform. With a decade of experience in Sales Force Automation and CRM software, we possess a deep understanding of the unique business processes and challenges faced by these sectors. At the heart of our HD Suite lies SFA, which empowers sales teams to effectively manage their customer relationships, organize their daily tasks, and generate reports in a uniform manner. This innovative product is the culmination of over five years dedicated to market analysis and the incorporation of best practices gleaned from leading Pharma and FMCG companies. Furthermore, it is designed with a one-device usage philosophy, ensuring seamless accessibility and usability for sales professionals in the field. Our commitment to continuous improvement and understanding of industry trends allows us to deliver a solution that not only meets but exceeds the expectations of our clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Microsoft 365 No 
Salesforce No 
ScribeHealth No 

Integrations

Microsoft 365 Yes 
Salesforce Yes 
ScribeHealth Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co/customer-relationship-management

Vendor Details

Company Name

SwaaS

Country

India

Website

swaas.net/products/hi-doctor/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Field Sales

Activity Tracking No 
CRM No 
Channel Management No 
Collaboration Tools No 
Controlled Access No 
Dashboard Management No 
Expense Management No 
Fast Estimates No 
Inventory Management No 
Invoices No 
Lead / Opportunity Management No 
Online Payments No 
Order Management No 
Quoting No 
Reporting / Analytics No 
Route Optimization No 
Territory Management No 
Time Tracker No 
Visit Scheduling No 
Workflow Management No 

Sales Acceleration

CPQ No 
Campaign Management No 
Dialer No 
Email Sequencing No 
Email Templates No 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting No 
Sales Gamification No 
Sales Intelligence No 
Sales Workflow Management No 

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