Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
1Channel CRM is designed to assist businesses in the FMCG, distribution, and retail sectors by providing a unified cloud platform for managing leads and customer relationships effectively. Its field-centric approach offers sales teams on the ground mobile access along with real-time updates, while customizable workflows, dashboards, and modules ensure alignment with the unique processes of various businesses. Furthermore, the CRM seamlessly integrates with Shopify, WordPress, and over 2,000 additional third-party applications, incorporating AI-driven automation for sales, marketing, and customer support that includes predictive insights. Companies are only required to pay for the specific modules they utilize, benefiting from robust enterprise-level security for all their data. With a strong reputation, it is currently trusted by more than 80 clients and serves over 200,000 end users across more than 40 nations, showcasing its global reach and reliability. This versatility makes 1Channel CRM a valuable asset for businesses aiming to enhance their customer relationship management.
Description
Grassfish helps global brands and retailers create connected, intelligent and engaging experiences across their physical stores.
Grassfish specialises in In-Store Experience Management (IXM), connecting physical stores with the wider digital customer journey by bringing digital touchpoints, content, data and retail systems together in one scalable environment.
At the core of its offering is the Grassfish IXM Platform, designed to orchestrate digital experiences across stores and integrate with systems such as POS, CRM, ERP, PIM and DAM. The platform supports use cases including digital signage, interactive customer experiences, sales enablement, in-store Retail Media and Digital Out-of-Home (DOOH).
Alongside its technology, Grassfish provides strategic expertise in experience strategy, concept design, technical consulting, governance and rollout. The company works with global brands, retailers and an ecosystem of partners to design and operate connected in-store experiences at enterprise scale.
Founded in 2005, Grassfish has over two decades of experience in digital in-store and supports more than 200,000 digital touchpoints for over 1,500 brands. With teams across Europe, Grassfish works with global brands including BMW, Porsche, Co-op UK and Schindler.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Microsoft Azure
No
Microsoft Exchange
No
OPTICON
No
Qudini
No
SAP ERP
No
Integrations
Microsoft Azure
Yes
Microsoft Exchange
Yes
OPTICON
Yes
Qudini
Yes
SAP ERP
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Grassfish offers enterprise software licensing with pricing available upon request. Contact our team for current pricing and licensing details.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
1Channel
Country
India
Website
www.1channel.co/customer-relationship-management
Vendor Details
Company Name
Grassfish
Founded
2005
Country
Sweden, Austria, Germany, Norway
Website
www.grassfish.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Digital Signage
Automatic Player Updates
Yes
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
Yes
Remote Deployment
Yes
Remote Display Management
Yes
Visual Editor
Yes
People Counting
API
Yes
Anonymous Counting
No
Benchmarking
No
Car Counting
No
Conversion Tracking
No
Data Export
No
Events Statistics
No
Heatmaps
No
Mood/Age/Gender Recognition
No
Motion Detection
No
Reporting / Analytics
No
Retail Counting
No
Staff Exclusion
No
WiFi Tracking
No
Zone / Area Monitoring
No