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Description
160 offers a cloud-based SMS messaging solution designed for businesses aiming to connect with customers, employees, or members effectively. Users can create messages via a web browser, easily upload or paste contact lists, categorize recipients into groups, customize messages using contact information, schedule message deliveries, and access delivery analytics. The platform is equipped for handling bulk messaging campaigns and supports two-way communication, allowing users to view replies directly within their account or have them forwarded to their email or mobile device. Additionally, messages can be sent through various methods, including email, a REST API complete with delivery webhooks, as well as integrations with Zapier, WordPress, and WooCommerce. This service is beneficial for sending appointment reminders, alerts, notifications, marketing communications, and verification codes. The billing model operates on a prepaid SMS credit system, eliminating monthly fees or contracts, and new users are provided with trial credits upon account creation. For added convenience, the Yabb mobile application can be linked to 160 accounts, enabling users to send texts and manage responses seamlessly from their smartphones. This flexibility makes it an ideal choice for businesses of all sizes.
Description
CompleteSMS is a comprehensive platform for business SMS communication, enabling organizations to effortlessly send and receive text messages through various channels like desktop, mobile, email, or web browser without the need for programming expertise. The platform accommodates both individual and bulk messaging, facilitating full two-way communication; users can initiate messages from their preferred interface, whether it's a browser, email application (like Gmail or Outlook), spreadsheet, or using an API, and any responses from recipients are directed back into the user’s inbox similar to standard messages. CompleteSMS also provides robust contact management capabilities, supporting an unlimited number of contacts and lists, customizable message templates for efficient communication, and the ability to send longer messages of up to 765 characters, alongside dedicated local area numbers known as "long codes." Users can benefit from message threading, schedule messages for later delivery, and ensure compliance with opt-out and blacklist regulations, such as managing “STOP” responses effectively. Additional functionalities include call forwarding, allowing customers who reach out to the SMS number to be directed to a voice-enabled device, as well as detailed reporting on user activity and message delivery, including error notifications. The platform is designed to adhere to regulatory standards, ensuring compliance with US 10DLC regulations and specific sender-ID requirements in various countries, ultimately providing a seamless and compliant SMS communication experience for businesses of all sizes.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Gmail
No
Microsoft Excel
No
Microsoft Outlook
No
Twilio
No
WooCommerce
Yes
WordPress
Yes
Zapier
Yes
Integrations
Gmail
Yes
Microsoft Excel
Yes
Microsoft Outlook
Yes
Twilio
Yes
WooCommerce
No
WordPress
No
Zapier
No
Pricing Details
A$7.95
Prepaid SMS packages start at A$7.95. There is no monthly messaging fee or lock-in contract. New accounts receive 5 free SMS credits. Credits remain active when at least one SMS is sent every 180 days.
Free Trial
Yes
Free Version
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bay Call Pty Ltd
Founded
2002
Country
Australia
Website
www.160.com.au
Vendor Details
Company Name
CompleteSMS
Founded
2001
Country
United States
Website
completesms.com
Product Features
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
