Best Communications Software in Asia - Page 170

Enhance your customer service experience using Cisco Finesse, a state-of-the-art desktop solution designed for both agents and supervisors that fosters collaboration among the teams interacting with your service organization. With its user-focused design, Finesse not only boosts the satisfaction levels of customer care representatives but also seamlessly integrates with the Cisco Collaboration suite while adhering to industry standards. The platform enables cost-effective customization of agent and supervisor interfaces via open web 2.0 APIs, making it simple to incorporate additional value-added applications. Cisco Finesse merges conventional contact center capabilities into a lightweight, browser-based desktop, eliminating the need for client-side installations. It offers a single, adaptable interface, or cockpit, which grants customer care providers swift access to various resources and information, ultimately leading to quicker and more precise service delivery. Furthermore, this innovative solution makes it easier for teams to communicate and collaborate effectively, enhancing overall operational efficiency.

Unified communications and collaboration for enterprises can seamlessly connect individuals anytime, anywhere, and across various devices through Cisco's comprehensive collaboration framework designed for voice and video interactions, messaging, and mobility solutions. The Cisco Unified Communications Manager (Unified CM) delivers dependable, secure, scalable, and manageable call control along with session management capabilities. By streamlining your communications infrastructure, Cisco Unified Communications Manager empowers your workforce and teams to engage effortlessly. This solution encompasses a range of features including IP telephony, high-definition video conferencing, unified messaging, as well as Instant Messaging and Presence capabilities. Redefine your work environments to draw in and retain top talent from any location, equipping them with the Cisco Unified Communications Manager and the essential tools they need to achieve success. With robust features tailored to accommodate mobile and remote employees, whether you are a local family-owned business or a global enterprise, selecting a solution that adapts to your evolving needs is essential for ongoing growth and innovation. Ultimately, implementing Cisco’s unified communications can significantly enhance collaboration and productivity across your organization.

Our service ensures your emails reach their destination in mere seconds, eliminating any waiting time for your customers who rely on urgent communications like password resets and order confirmations. We take on the heavy lifting of ensuring your emails land directly in your recipients' inboxes, allowing you to concentrate on enhancing customer satisfaction and expanding your business. Immediate delivery of transactional emails, such as password resets, confirmation links, and order receipts, is a necessity, and we prioritize them above all else. To maintain this high priority, we have established a dedicated sending infrastructure. With a transactional sending account, you can rest assured that your critical emails remain unaffected, even amidst large email marketing campaigns. Additionally, maintaining a strong sender reputation is vital for successful email delivery and should always be a priority for you. We partner with you throughout the process to boost and sustain your sender reputation score, ensuring it remains consistently high. By focusing on these aspects, we help you build trust with your audience, ultimately contributing to your long-term success.

Transform physical environments into ongoing visual sources of consumer feedback. While numbers and metrics provide useful insights, they do not capture the complete picture. Utilizing video allows marketing teams, product managers, and designers to gain a clearer perspective on the customer journey. Initially launched as a research initiative focused on human behavior, and supported by the National Science Foundation under the name Perceive, visitorX aims to deeply understand complex human interactions in the real world on a large scale. Since its inception in 2014, we have been at the forefront of developing pioneering computer vision technologies, and today we are leveraging the commercial potential of our system within various enterprises. The evolution of visitorX is built upon extensive market research and collaborations with customer experience trailblazers across diverse organizations. We are excited to have you with us and invite you to engage with us, whether as a team member, investor, or client, as we continue to grow and innovate together.

CrossBox was created for those who want the best. It is beautiful, fast, and has advanced features that provide you with cutting-edge communication technology. CrossBox can be customized with your logo, name, and color scheme to match your brand. Your brand will be distinguished even more by fully white-labeled Android and iOS apps. CrossBox allows for easy integration with industry's most popular control panels. You can also install the standalone version, which comes prepackaged and configured with everything you need. You don't need to reach for your wallet every time you create an email address. CrossBox allows you to host unlimited domains or accounts with one server license. The price is fixed. CrossBox Online Apps Builder allows you to create your own white-labeled smartphone or tablet CrossBox Apps. Publish them to Google Play or the App Store.

Verint Digital Feedback enables you to leverage Voice of your Customer to make faster and smarter business decisions. How? You can give your customers a voice within their Customer Experience (CX), on their terms. You can capture rich context about their feedback and then apply advanced analytics to take targeted and real-time action. The result is an improvement in the consistency and quality your CX, which has a measurable impact on your business. Verint Digital feedback has been a leader in the CX market for more than a decade. It is trusted by hundreds of leading companies around the world to turn Voice of Customer (VOC) into competitive advantage. Behind our iconic [+] feedback tab that empowers your customers to let you know what's on their minds, our enterprise Software-as-a-Service solution provides you the context and the tools you need to take immediate action on what your customers want you to know.

Video feedback can be used at scale. One platform allows you to capture, analyze, and share consumer insight video. Automately extract meaningful insights so you can tell powerful stories and inspire better decision-making. Our content recognition and analytics tools unlock the power of video insights. Video is memorable, engaging and drives action. It's the best medium to communicate a message. You have more power to tell compelling stories if you have deeper insights. Our APIs are plug-and-play and can be integrated with your existing technology stack. Capture is the best option if you don't have to integrate. Capture video feedback content using surveys, our mobile app or the cloud. Zoom is also available. Our video capture tools make it easy to quickly upload new or existing video content. Use powerful AI and machine learning tools to find meaningful trends in your video content by digging deep into speech, emotion and context data.

Cadence is the leading texting platform specifically crafted to foster immediate and impactful connections within your campus community. It seamlessly integrates with your existing systems, offering a blend of simplicity and robustness. With Cadence, staff can effectively communicate with students and alumni through their preferred medium—text messaging. Featuring time-efficient tools such as campaigns, automated responses, customizable templates, and shared inboxes, your team can enhance productivity and work more efficiently. Designed for all types of organizations, Cadence is scalable and guarantees impressive outcomes for various institutions and departments. It promotes widespread campus engagement, facilitates connections with prospective students, boosts retention among current students, and strengthens alumni relationships for better stewardship and increased donations. Accessible through any device at any moment, the platform enables staff to manage communications effortlessly via a web browser or the Cadence mobile application, ensuring they can always connect with contacts and motivate action. This versatility empowers institutions to stay ahead in their communication strategies and adapt to the ever-evolving landscape of student engagement.

Secure corporate communications, broadcast IPTV, and real-time video feeds can all be managed, shared, and delivered to your organization. Haivision Media Platform is a flexible, scalable solution that allows multi-site corporate communications, IPTV, high-capacity video monitoring and recording, as well as secure video delivery to mobile devices, set-top boxes, browsers, and other devices. Haivision Media Platform can be used in demanding live video environments, including broadcasters, government agencies, and defense forces.

Call+ Automatic Dialer offers streamlined software designed to simplify your work processes and save valuable time for you and your team. Featuring a range of tools such as VOIP, ACD Software, CRM Software, Data Handler, Predictive Dialer, and Call Recording Software, it provides comprehensive digital solutions tailored for both companies and individuals. With all your tasks centralized in one location and automatic synchronization, managing your operations has never been easier. Our support desk is available around the clock to address any inquiries you may have in real-time. Your data is secure with end-to-end encryption, ensuring privacy and accessibility from anywhere, at any time. The app is quick to install with just one click, offering features like Contact Sync, Quick Notes, WhatsApp Messaging, SMS, and Call Details. Call+ is particularly beneficial for small businesses, allowing you to make calls globally without revealing your mobile number, as it keeps your identity hidden on the recipient's screen. The user-friendly interface enables you to easily dial numbers or select from your contact list within the app. Furthermore, the versatility of Call+ means it can adapt to various calling needs, enhancing communication efficiency for every user.

Whether it’s an infographic, a photo, or a video, reaching a broad audience is essential, and that's precisely where our services become invaluable. Leveraging our journalistic expertise, combined with our knowledge of search engine optimization and social media strategies, we ensure your content is delivered to the ideal audience in the most effective venues. For just £50 plus VAT, our dedicated team of in-house journalists and social media professionals will help elevate your content visibility among significant figures and media outlets. To get started, simply fill out our user-friendly submission form to share your content, whether it includes attachments, images, or links to external platforms like YouTube. If you’re short on time, you can conveniently upload a single document, and we’ll take care of the rest for a nominal additional fee. It's that easy! Additionally, select the industry category that aligns with your desired audience, with options ranging from food and drink to tourism, sports, and property. The syndication to one industry category is included in the basic price of just £50 plus VAT, making it an efficient and cost-effective way to maximize your content's reach. This approach ensures that your message resonates with the right audience, amplifying its impact significantly.

Transform your business with our intuitive and powerful texting software designed to elevate your sales. By sending targeted special offers and direct links to order pages, you can effectively boost your revenue. Our user-friendly messaging system enables you to craft and send texts in a mere 20 seconds, making communication quick and efficient. With list segmentation, you can reach large groups of subscribers with messages tailored to their interests. The individual reply feature creates a personalized texting experience, enhancing customer satisfaction. Betwext.com offers a superior method for connecting with prospects, customers, VIPs, employees, vendors, and beyond! Our drip campaigns allow for virtually endless follow-up opportunities, and you can initiate new sequences based on specific lists or keywords. Additionally, you’ll receive your own unique phone number for seamless communication, eliminating the need for sharing and removing keyword restrictions. Betwext.com integrates effortlessly with most major email and CRM platforms, utilizing Zapier for a streamlined user experience. Take advantage of this innovative tool and watch your business flourish!

Experience flexible pay-as-you-go global audio, web conferencing, and webcasting services tailored for intricate, large-scale, dynamic, or high-profile custom events, complete with options for premium white glove service. You can concentrate on your event while we manage all the intricate conference details, allowing you to select the features that best fit each occasion. With a participant capacity ranging from 2 to 40,000, you can utilize our conferencing services on an as-needed basis and only incur costs for what you actually use. Our rapid conference setup ensures you can start communicating more quickly than ever. Whether you're reaching out to a handful or thousands of attendees, our services are available around the clock, seven days a week. Our team of professional specialists is dedicated to ensuring your event flows seamlessly, whether you prefer guidance, a DIY approach, or a fully produced and moderated experience. They are committed to delivering outstanding events from the pre-event phase all the way through to post-production, offering features like moderation, Q&A, polling, and conference screening. Leveraging AT&T’s event conferencing technology and live resources can significantly enhance the impact of your event, ensuring that you achieve your communication goals effectively. With our tailored approach, you can truly make your event stand out and resonate with your audience.

Analytical call tracking employs either dynamic number insertion or static numbers to monitor various sales channels such as offline interactions, website visits, and phone calls. Our advanced call analytics platform delivers actionable insights that enhance marketing expenditure and increase the sales effectiveness of marketers. By utilizing our call tracking system, clients can avoid squandering resources on unproductive leads while effectively managing sales calls, including monitoring dropped calls. We provide a comprehensive view of your channel attribution, which ultimately boosts your marketing return on investment (ROI). Eliminate the uncertainty surrounding channel performance and let our call analytics software offer you valuable and precise information. This data can empower you to make essential business decisions confidently and minimize financial waste. Moreover, we facilitate the tracking of the entire sales process, and our call recording feature can significantly improve employee performance while allowing for targeted training and support. Ultimately, our services aim to streamline your operations and enhance overall business outcomes.

Gathering customer feedback is essential for ensuring exceptional customer experiences; by actively collecting and analyzing this feedback, organizations can identify potential issues before they escalate and adversely affect their operations. Our innovative customer feedback system incorporates Smiley Boxes alongside digital collection techniques, enabling the accumulation of significant, insightful customer insights. These user-friendly devices facilitate impressive response rates from customers, making it easier for organizations to engage effectively. Our solution is designed for worldwide deployment and requires no extensive IT integration, making it accessible for various businesses. Originating from Switzerland, the Smiley Box is constructed to withstand water and impact, boasting a remarkable battery life that exceeds a million clicks. This system is continually updated to keep pace with the latest computing advancements, ensuring optimal performance. Moreover, our data center is committed to upholding the highest standards of security, privacy, and redundancy, providing peace of mind for organizations utilizing our services. Continuous improvement is at the heart of our approach, as we strive to adapt and enhance our offerings in response to evolving market needs.

Kiyoh's review platform enables you to showcase the excitement of your customers regarding your online store. Positive online reviews instill trust in potential buyers, encouraging them to make purchases. Explore our intuitive system and see firsthand how it can enhance your webshop's performance. Reviews function as a digital form of word-of-mouth marketing! By accumulating reviews, you can boost your visibility and ranking on Google. They not only build trust with new shoppers but also provide insights into your customers' priorities, which aids in enhancing the overall quality of your webshop. Ultimately, utilizing reviews can transform how you engage with your audience and elevate your business.

SignalWire Events offers a video-first event platform that connects your audience to a unique experience. You can customize the experience or let SignalWire Events manage it for your benefit. SignalWire Events offers the same interactivity for virtual events as when you are all at the same place. SignalWire Events allows you to control the event and our team can help you manage it. SignalWire Events allows your presenters and audiences to interact with each other, allowing them to respond to their audiences and the audience to feed back to each other. SignalWire Events allows video-first interaction between one or more presenters, prerecorded videos content, and audiences. SignalWire Events offers a virtual venue that allows attendees to interact with one or more rooms and video resources.

Establish a Business Virtual Phone Number Line today with Ace Peak Investment, a global provider of virtual phone numbers. Choose from a local or international phone number and seamlessly forward calls to mobile devices or any phone worldwide. Experience the finest international call forwarding service tailored for businesses across the globe. You can have your calls redirected to any number at any time, ensuring you never miss an important conversation. Benefit from automatic connections to your personal mailbox with top-notch voicemail services, and customize your voicemail greeting for both business and personal use. Leverage a cloud phone system to efficiently manage your communications while enjoying cost-effective calling solutions with a virtual phone system. Secure your virtual phone number from anywhere around the globe and take advantage of call logs to monitor expenses, transactions, billing, and additional metrics. Additionally, each call is recorded with an exceptional local call recording system, enhancing your virtual phone experience and helping maintain detailed records. This comprehensive setup allows you to operate your business with greater flexibility and efficiency.

Idobata is a dedicated platform designed to enhance team collaboration and software development, making the process enjoyable for developers. Crafted by developers specifically for their peers, it features a lightweight and familiar interface reminiscent of IRC. It seamlessly integrates with the tools widely utilized in the industry. Users can establish Organizations, which consist of various chat rooms tailored to different teams or projects. Members can either have full access to all rooms within an Organization or be restricted to specific chat spaces. Additionally, Idobata allows for the invitation of external users as guests, with customizable access limits to selected rooms. The Timeline view provides a comprehensive overview of all chat rooms across the Organization, ensuring that everyone stays updated. Idobata's webhooks facilitate the easy setup of notifications that connect with other development tools, offering well-crafted alerts for popular platforms like GitHub. You have the flexibility to customize which webhooks are employed for individual projects, and the option to create Custom Webhooks tailored to your specific needs. Moreover, Idobata supports Hubot integration, enabling users to develop and deploy bots that can perform a multitude of tasks within their chat rooms, enhancing overall productivity and efficiency. This innovative approach to team communication truly sets Idobata apart in the realm of software development tools.

Experience the convenience of having a single app for all your communication needs! With All-in-One Messenger, you can seamlessly integrate various messaging platforms such as WhatsApp, Telegram, Messenger, Skype, Gmail, and many others into one unified interface. This app allows you to manage over 40 different messengers effortlessly. Personalize your user experience by adjusting the appearance, overseeing Push Notifications, utilizing multiple instances, or enabling dark mode for a sleek look. The settings tab is designed to cater to all your preferences, ensuring a tailored experience. Additionally, All-in-One Messenger conveniently displays an unread message count directly in the app bar and keeps you updated with Desktop Notifications for your incoming messages. This makes staying connected easier than ever!

Discover a dependable and feature-rich VoIP phone system that prioritizes user-friendliness and efficient management. This system offers mobile and desktop applications to facilitate remote work, along with more than 45 robust features designed to enhance your business's productivity. VoIP Business Digital Voice serves as a professional communication solution operating over a secure cloud-based VoIP network, simplifying the way you handle calls via desk phones and mobile apps to ensure seamless business operations. It's ideal for businesses where customer accessibility is crucial, those that need to direct calls to the appropriate personnel, and organizations that must promptly address customer inquiries and urgent demands. With over 45 advanced calling functionalities, including automatic call forwarding, voicemail to email, and effortless call transfers between devices, your communication will be streamlined. Additionally, our cloud-based VoIP connection ensures that your business remains operational during power outages by rerouting calls to an alternative preset number, keeping you connected at all times. This comprehensive solution not only enhances communication but also fortifies your business continuity.

Maintain strong connections with your clients through our reliable phone service that offers unlimited nationwide calling, voicemail, caller ID, and additional features. Voice communication is a vital component for nearly all businesses today, and with our service, you benefit from 99.9% network reliability. Preferred Voice enhances your experience by providing various features designed to boost productivity and facilitate collaboration. You can easily add a third participant to an ongoing call, regardless of who started it, ensuring seamless communication. Additionally, your Multi-Line phone system allows customers to request a callback when they encounter a busy line, enhancing their experience with your business. You can also connect with another individual in your Multi-Line system without incurring extra charges. Effortlessly answer any incoming call by using a designated access code, and create a one-touch dial list for frequently contacted numbers. Furthermore, you can place calls on hold, allowing other calls to come through, and transfer any call to a different number as needed, making your communication processes more efficient. With these features, staying connected has never been easier or more effective.

Our hosted VoIP business phone systems enable cloud-based calling, allowing you to handle your calls from any location using any device connected to the Internet. Are you interested in discovering how Cox Business can address your specific needs? Connect with one of our dedicated IP Centrex experts for assistance. Ensure that your customers always connect with the right person by utilizing our IP Centrex VoIP solution. This cloud-driven business VoIP phone system provides a dependable, professional voice service designed to manage your business's call traffic both effectively and efficiently. Direct callers to the appropriate queue with priority levels and to the next available representative through our Call Center Standard feature. You can manage and access your calls from anywhere with the UC app available on your smartphone, tablet, or desktop. We will assist you in creating a scalable plan that fits your current needs while accommodating future growth—whether you require solutions for a startup or a large corporation. Additionally, we take care of updates, installations, and repairs, ensuring a seamless experience for your business. With our comprehensive support, you can focus on what truly matters: running your business smoothly.

PBXact Cloud is tailored for small and medium-sized enterprises, offering significant cost reductions and user-friendly features through VoIP and cloud technologies, enabling businesses to manage their phone systems with a predictable monthly fee. This service is accessible to anyone looking to enhance their telecommunications, with a straightforward setup that requires no specialized knowledge in telephony. Each extension comes with unlimited calling, simplifying budgeting and billing processes. With the cloud's capabilities, you can swiftly establish your PBX without the burden of physical hardware maintenance or unexpected costs. PBXact empowers companies to efficiently manage their telephony systems and seamlessly handle any new number requirements. By opting for a cloud-hosted PBX, businesses can not only save money but also gain complete control over their communication needs, ensuring a smooth and efficient operation. The flexibility and scalability of PBXact Cloud make it a compelling choice for businesses looking to optimize their communication infrastructure.

Regardless of the size of your contact center, Cirrus Contact Center offers a comprehensive cloud-based solution designed to elevate your customer service experience to new heights. With a pay-as-you-go model, you can start reaping the benefits of Cirrus Contact Center without delay. We collaborate with you to tailor your customer experience, ensuring that it aligns with your specific needs. Our solution is customized to fit precisely what you require, allowing you to select the necessary features and seamlessly integrate them into your current setup. Your customers will instantly notice the enhancement in their interactions with you. Additionally, our cloud-based recording eliminates the need for costly call and contact recording systems, as we securely store your interactions in the cloud, making them accessible from any location and on any device. This means you can manage your customer interactions with greater efficiency and convenience than ever before.