Best Communications Software for SupportBee

Sales teams of all sizes and industries can close more deals with Pipedrive. Used by over 100,000 companies, Pipedrive helps salespeople in SaaS and IT, consulting, manufacturing and construction, transporting and logistics, financial services and more focus on selling.

Slack, a cloud-based project collaboration software solution that facilitates communication between teams, is designed to seamlessly integrate with other organizations. Slack offers powerful tools and services all integrated into one platform. It provides private channels for interaction within smaller teams, direct channels for sending messages to colleagues, as well as public channels that allow members to start conversations across organizations. Slack is available on Mac, Windows and Android as well as iOS apps. It offers a variety of features including chat, file sharing and collaboration, real-time notifications and two-way audio/video, screen sharing, document imaging and activity tracking and logging.

Basecamp is the beginning of your journey to remote work. People feel stressed, their work is scattered, projects are falling apart, and it isn't easy to see and manage everything. Basecamp: Soon, you'll feel like, "hey! We got this!" Basecamp will bring everything together, your team will work together, even though they are apart, and you will feel calm. Your company will likely be scrambling to figure out how to transition to remote work because of COVID-19. Basecamp can help you make the transition to remote work seem daunting. Basecamp was built to manage our remote company. We've been working remotely for over 20 years. We are experts in what it takes and have been doing it for 20 years. Basecamp is a result of those experiences. Basecamp is used by millions every day.

CA Flowdock unites all your conversations, work items, and tools. You can prioritize work, solve problems, search for and organize across time zones, locations, and teams. Your entire team can chat in real-time. Flows are the heart and soul of Flowdock. They provide open spaces for teams to communicate and collaborate. Invite project stakeholders to join your Flow, to participate in discussions, receive updates from your tools, as well as receive customized notifications. Threads are used to organize conversations within a team flow. These Threads allow team members to reply, keeping topics organized. Each conversation is color-coded to make it easy to identify a topic and jump back into a conversation. You can talk privately with a member or your team through our 1:1 Flows if you need to discuss confidential matters. To activate instant video chat or screen sharing using one of our favorite integrations, Appear.in, use the /appear command. This link is available to everyone on your team.