Best Communications Software for Salesforce - Page 13

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

Centrally manage email signatures for all users on all their devices. The platform is built for Microsoft 365 and Google Workspace, and it has decades of experience with email signature management. Get consistent, branded and up-to-date signatures for all employees across devices, departments, and geography. Create customized and targeted email signature marketing banners below the contact details to share updates, achievements, values, promote content and much more! All with clickable call-to-actions to help you drive traffic and interest. With role-based login, the marketing or communications department can easily manage it. After the initial setup (45 min), IT has no workload. Safely hosted at ISO 27001-certified data centers (Microsoft Azure). This ensures the best, most secure data storage available – under all laws and regulations, including GDPR.

Upland InterFAX is an enterprise-class cloud fax solution designed to facilitate the sending and receiving of documents for global organizations. This innovative platform streamlines digital workflows while enhancing fax capabilities for AI-driven data processing. By leveraging cloud technology, InterFAX allows businesses to operate efficiently, regardless of their physical location, making it an essential tool for modern workplaces. The target audience for Upland InterFAX includes businesses of all sizes that require reliable and secure document transmission. This solution is particularly beneficial for organizations with remote workforces, as it enables employees to manage their faxing needs from anywhere, thus improving productivity. InterFAX is well-suited for industries such as healthcare, finance, and legal services, where secure document handling is paramount. With its robust features, it addresses the challenges of traditional faxing methods by offering a more streamlined and efficient approach. One of the key features of Upland InterFAX is its seamless integration with various applications, allowing users to incorporate faxing capabilities directly into their existing workflows. This is complemented by a scalable and customizable Developer API, which provides organizations with the flexibility to tailor the solution to their specific needs. By automating fax processes, businesses can reduce manual errors and save time, ultimately leading to enhanced operational efficiency. Additionally, Upland InterFAX prioritizes security, ensuring that sensitive information is protected during transmission. The platform complies with industry standards, making it a trustworthy choice for organizations that handle confidential documents.

Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.

A toll-free number creates a professional appearance for your business, making it easy for clients and callers to reach you at no cost, regardless of their location. We provide multiple toll-free options, including 800, 866, and vanity numbers, while local numbers help establish a presence in specific areas, which many clients leverage for targeted marketing campaigns. Our entirely online-managed PBX system ensures that you have complete control over your phone setup at any time. Simply input the necessary parameters for call forwarding, and you're all set. This process is straightforward and greatly surpasses traditional hardware alternatives, all while offering a range of valuable features. With our Business VoIP phone service, you gain all the functionalities of a Fortune 500 company's phone system at a budget-friendly price. For only $35.95 per month, you can make unlimited calls across the United States and receive unlimited calls on your local number, making it a smart investment for any business. Plus, the flexibility of managing your phone system online allows you to adapt to changing needs effortlessly.

Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.

Acefone (founded in 2019) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: -Interactions Hub -Contact Center Studio -API Connect -Campaigns These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer's journey. Based in Gurgaon, we serve over 5,000 global businesses with the support of a dedicated team of 200+ professionals across Gurgaon, Mumbai, and Bangalore. We deliver seamless communication through industry-leading integrations, ensuring a customer experience that is both efficient and effective. Our ISO 27001 certification attests to our commitment to top-tier security, backed by a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands.

Quickpage stands out as the leading video follow-up solution globally, allowing you to differentiate yourself from competitors and offer an unparalleled experience to your customers. With Quickpage's video email feature, you can authentically introduce yourself and your services, fostering genuine connections. Designed to connect sales professionals with clients, the Quickpage app facilitates the development of meaningful relationships that build trust and drive successful transactions. Our mission is to empower sales representatives to distinguish themselves within their fields while enhancing the purchasing experience for customers. We believe that incorporating video communication can significantly transform business interactions for the better. As virtual sales strategies rapidly evolve, sales professionals must adapt swiftly to remain relevant in the marketplace. With Quickpage, you can effortlessly record or upload videos directly from your phone or desktop, ensuring that you stay at the forefront of this innovative approach. Embrace this opportunity to elevate your sales game and connect with your audience on a deeper level.

Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Our Single API solution for 30+ messaging channels has enabled businesses to easily integrate 1-way and 2-way messaging on WhatsApp with fall back to SMS connectivity in over 225 countries with multi-channel auto routing option. Additionally, Gupshup Bot platform supports over 36,000 bots and can easily handle WhatsApp FAQ Bots with live agent handoff for various customer support use cases

SleekFlow is an AI Suite for Revenue-Driving Conversations. SleekFlow brings every customer conversation under one roof. With support for WhatsApp, Instagram, Facebook Messenger, SMS, live chat, email, phone, and more, it gives revenue teams a single AI operating system to manage the full customer lifecycle — from the first touchpoint to long-term loyalty. Central to the platform is AgentFlow, SleekFlow's AI-driven go-to-market workforce. Unlike static chatbots, AgentFlow continuously learns from real interactions. Its self-healing knowledge base monitors conversation trends, flags information gaps automatically, and presents human-reviewable, one-click corrections — so your AI gets smarter without requiring constant manual upkeep. SleekFlow also functions as a built-in business intelligence layer, mining genuine customer dialogue to surface actionable insights that drive smarter decisions across sales, marketing, and support. With over 2,000 enterprise customers spanning 70+ countries, SleekFlow is a globally proven platform. Its headquarters are in Singapore, with regional offices across Hong Kong, Malaysia, Indonesia, Brazil, the UAE, the UK, and the US. The company has raised $23.5M from a distinguished investor group, including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners), Moses Tsang (former General Partner at Goldman Sachs and Chairman of Goldman Sachs Asia), and Mars Growth Capital. Learn more at sleekflow.io

Saay offers an affordable and straightforward solution for businesses to communicate and interact with their customers via text messaging. Experience the benefits of cost-effective text marketing today, with rates as low as half a cent per message! Utilizing Peer-to-Peer (P2P) texting, you can facilitate two-way conversations on a large scale, allowing you to connect with numerous customers and engage in meaningful dialogues. With Bulk SMS, you can send one-way marketing text messages immediately to your opt-in subscribers, making it perfect for delivering updates, notifications, and promotions. As customers increasingly disregard phone calls and emails, it's time to adopt a fresh approach! People prefer genuine interactions over automated responses, so make an effort to establish trust through personal engagement. Compliance is crucial, and the responsibility rests entirely on your shoulders; cutting corners can lead to serious consequences. Fortunately, Saay provides a suite of innovative tools designed to ensure you remain compliant with regulations while effectively reaching your audience. By choosing Saay, you not only enhance customer communication but also safeguard your business interests.

Viirtue's white label VoIP and UCaaS software transforms white-label VoIP and UCaaS into a powerful video collaboration tool. It also offers mobile capabilities and a best in class streamlined quote-to cash solution. This allows you to compete with big players and scale your business with modern tools, excellent support, and great tools. You can rebrand our entire suite of white-label communication tools to your company, making it a one-stop shop for technology solutions. Get a demo to see how our industry-leading platform and quote-to-cash software can make it easy to run a unified communications company. Fair pricing that charges only for the number of seats used, and not for multiple users using multiple devices. Our all-in-one, quote-to-cash software, as well as our reseller dashboard, is a turnkey tool that supports your brand platform and helps you capture and win more business.

Twilio's Messaging API is an essential tool for businesses looking to integrate messaging capabilities into their applications with ease. It provides a reliable RESTful API that facilitates the sending and receiving of SMS, MMS, and WhatsApp messages on a global scale. This API allows businesses to automate and scale their communications, ensuring that messages reach customers through their preferred channels. With support for various sender types, such as long codes, short codes, toll-free numbers, and alphanumeric sender IDs, Twilio offers flexibility in message delivery. The Messaging Services feature further enhances this by enabling the grouping of global senders and intelligent sending, which automates sender selection and manages compliance regulations. Additionally, the API supports inbound webhooks, allowing businesses to handle responses programmatically and engage in two-way conversations with customers. Twilio's comprehensive documentation, sandbox testing, and robust support empower businesses to create efficient, scalable, and compliant messaging solutions that enhance customer engagement and drive conversions.

Work in a shared space that is more engaging than video calls, more flexible than whiteboards and more actionable than screen recordings. Share work with your team or customers and even external partners using the only canvas compatible with all your apps. Stay aligned across apps, browsers images, PDFs, notes, and PDFs. Share with context Keep all documents, tools, and conversations together to get feedback and make better choices. Why it matters Record a walkthrough, including instructions and next steps. Viewers can pause the video to begin working on the content. From learning to doing Work and meet in a shared space equipped with whiteboarding, video calls, and recording. You can work together or alone, in sync or live.

Easily record your meetings on Google Meet or Zoom using our user-friendly Chrome Extension, with the ability to access your recordings right after the call concludes. You can receive transcriptions in over twenty languages instantly following any meeting. As key moments occur, you can highlight them, allowing your team to quickly catch up on discussions in just minutes, which is significantly quicker than attending the meeting live. This feature enhances collaboration across different functions by enabling stakeholders to navigate directly to pertinent sections. Additionally, you can create and share short clips from the calls within seconds. You maintain full authority over the visibility of your recordings, deciding whether to automatically distribute completed recordings to all participants or to share them selectively via a link. Furthermore, you have the option to grant access to comprehensive libraries of previous recordings, enhancing context and fostering transparency within your team. This level of accessibility ensures that everyone stays informed and engaged with the necessary information.

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

Built for both large organisations and growing businesses, the Yay.com business phone system offers a versatile and dynamic communication solution that both reduces costs and increases business flexibility. With softphone apps that work with the devices you already use, remote and hybrid working is seamless. Collaborate and connect from any location around the world and work the way you want to. Yay provides a platform for distributed workforces in the office, at home or on the go. Benefit from a host of business features including CRM integrations, IVR call menus, call queueing and more. Get started with a free trial and see how we can help your business thrive today.

NXTPulse offers cutting-edge innovations that can elevate your business operations significantly. The platform is packed with a variety of features, including seamless integrations with Microsoft Teams, which enhance its functionality. With its extensive capabilities, NXTPulse empowers you to work flexibly from any location at any time. It is compatible with leading platforms such as Office 365 and numerous popular CRMs. Moreover, NXTPulse provides robust conference bridges, facilitating effective communication among all participants. You can rely on NXTPulse to manage your hosted voice solutions, freeing you from that responsibility. Regular updates and new features ensure that the platform remains current and effective. Strong SSL security safeguards the connection between your organization and the NXTPulse cloud, ensuring that your communications remain secure. In addition to its numerous productivity-boosting features designed to enhance customer service and operational efficiency. 3cx Integrations - AI, Microsoft Office 365, Google Workspace and more for a robust and flexible phone system tailored to your business needs. Inclusive Licensing - Benefit from included 3cx licenses, reducing additional costs. Scalable Solutions - Grow your business with scalable phone systems that adapt to your evolving needs. Fully Managed Solutions - Enjoy peace of mind with our fully managed services Amazon Web Services - Utilize the power of AWS for reliable and scalable hosting

ZepCall, a click-to call solution, helps convert visitors to sales. It offers an Instant One-One Phone Call, which is a call button that can be enabled on websites and mobile apps. This allows for instant call connections. A Virtual Number is also available. It is a plug-and-play solution that does not require any developer.

CheckMyNumber helps: - Parsing, formatting, and validating phone numbers for all countries/regions of the world directly in Salesforce. - Gets the type of the number based on the number itself; able to distinguish Fixed-line, Mobile, Toll-free, Premium Rate, Shared Cost, VoIP, Personal Numbers, UAN, Pager, and Voicemail (whenever feasible). - Gets a confidence level on whether two numbers could be the same.

Upgrade to a professional platform that offers everything you need. Your data, your control, your brand. Experts agree that social chat platforms are not suitable for business. Qwil Messenger allows you to chat instantly, securely, and easily. Qwil Messenger has a higher open rate than email. Qwil Messenger has a higher response rate than email. Qwil Messenger reduces response time from 90 minutes with emails to 90 second. Secure banking-grade software allows you to stay in touch with your clients, colleagues and team. Manage conversations easily and add participants when needed. Stay connected, whether on your desktop or mobile. Save time by avoiding passwords, secure email, or identification calls. Share your screen and send documents and messages in the same conversation. Schedule your next meeting without worrying about unwelcome guests.

Enhance the efficiency and productivity of your meetings with AI-generated summaries, transcripts, playback, and highlights. By analyzing your participation, Read effectively pinpoints the subjects that are most significant to you and compiles those insights into a personalized feed on your For You Page. With Read Workspace, you can establish teams with tailored sharing options, transforming every meeting into a valuable coaching opportunity without additional effort. Rather than relying on a single viewpoint, Read serves as an intelligent, automated solution that harnesses data from countless interactions to offer meaningful insights. It goes beyond merely recording dialogues; it also considers visual cues, providing a comprehensive understanding of the discussions. Actionable analytics are key, and Read’s AI continuously learns from previous meetings, offering detailed recommendations to enhance current meetings and ensure the success of future ones. Furthermore, Read seamlessly integrates with your favorite video conferencing and calendar platforms, making it a versatile addition to your workflow.

dialnote is a VoIP phone system built for teams tired of paying $40–80 per seat to legacy carriers. Get a VoIP phone number, local, toll-free, or international, or port your existing business phone number for free, then add unlimited users on a flat plan with no per-seat surprises at scale. AI voice agents handle inbound calls 24/7 with transcription, summarization, and intent extraction in 15+ languages. Each agent runs against a configurable knowledge base, so it can answer FAQs, capture leads, take detailed messages, transfer high-value calls, and trigger downstream actions without human intervention. Smart IVR routing, shared inboxes, group calling, warm transfers, business-hours rules, and call queueing keep distributed teams in sync on shared numbers. The platform is API-first. REST endpoints and webhooks expose calls, messages, transcripts, contacts, and call events, so engineering teams can pipe data into Salesforce, HubSpot, Zendesk, Slack, custom dashboards, ticketing systems, or any workflow automation platform. Two-way CRM sync logs every interaction without manual entry; AI call summaries, auto-tagging, and call evaluations come through as structured fields, not just transcript dumps. Setup takes minutes, numbers provision instantly and porting is handled free of charge. Includes unlimited US/Canada calling, zone-based international rates, automatic call recording, real-time analytics, and native iOS/Android apps. Plans from $49/month with a 10-day trial, no credit card required. Built for SMBs, MSPs, dev teams, and ops folks who want a programmable VoIP phone number without carrier lock-in or per-user pricing that scales with headcount instead of revenue.

DialPhone is an innovative platform that utilizes AI to deliver a comprehensive Unified Communications (UCaaS) and Contact Center (CCaaS) solution, enabling organizations to efficiently oversee customer and internal communications through a single cloud-based interface. This versatile platform integrates various features, including business calling, SMS communications, video conferencing, collaborative team chat, an AI-driven receptionist, intelligent interactive voice response (IVR), call management, recording, analytics, and extensive contact center functionalities. By leveraging AI-powered automation and cloud-based communications, businesses can significantly enhance customer experiences, minimize missed calls, optimize workflows, and boost team efficiency. DialPhone caters to a diverse range of users, from small enterprises to larger organizations, all in search of a modern telephony system equipped with cutting-edge communication resources. The platform adeptly supports functions such as customer service, sales operations, remote collaboration, and overall business management while ensuring high standards of reliability, scalability, and security that are essential for enterprises. Additionally, its user-friendly interface makes it easy for organizations to adapt and integrate into their existing systems.

One call can connect your entire business. Fusion Connect is your Managed Services Provider, providing business internet solutions for your SDWAN, business VoIP (UCaaS), internet accessibility, secure networking, and other requirements. Fusion Connect's Business VoIP includes Internet-based faxing and softphones. Compatible with Windows and Mac as well as other devices.