Best Communications Software for New Relic

Rippling streamlines HR, payroll, IT, and spend management for global businesses. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration to performance. Automate HR tasks, simplify approvals, and ensure compliance. Manage devices, software access, and compliance monitoring all from one dashboard. Enjoy timely payroll, expense management, and dynamic financial policies, empowering you to save time, reduce costs, and enhance efficiency in your business. Experience the power of unified management with Rippling today.

Shift is your power browser. The only browser to merge all your applications into one beautiful window. Connect all of your email accounts and manage all your apps from one powerful window. Streamline everything you do online when you install Shift and access thousands of apps without leaving your browser. Tired of juggling apps, hundreds of tabs, and multiple accounts? Most browsers make that feel messy, Shift makes it simple.

PRODUCTIVITY SOFTWARE Rambox is a digital workspace organizer that 🚀 boosts productivity for professionals who use web apps frequently. It centralizes all your apps, making it easy to organize and access frequently used applications in one place. 80K+ users across 5,000 companies of all sizes choose Rambox worldwide to simplify their workspace. Select from our list of 700+ apps which you want to use and organize them into different workspaces. You can have multiple sessions of WhatsApp, Gmail, Slack, etc. and stay signed. Workspaces With over 700 pre-configured apps, you can instantly add them to your workspace, including: - Gmail - Google Apps - WhatsApp - Facebook - iCloud and much more And if your app isn't listed, no problem - you can add any custom app in a few easy steps. Rambox synchronizes app configurations and can disable notifications across all devices in the user dashboard, automatically hibernating inactive apps to free up memory. Plus, users can apply CSS styling and JS code to improve each app's design and performance. Other features include: dark mode, do not disturb mode, spell checking, ad blocking, password management, notification management, and keyboard shortcuts.

Zoom Meetings & Chat allows for enterprise video conferencing that includes real-time messaging and content sharing. Video conferencing and messaging made easy across all devices. Facilitate adoption with meeting capabilities that make it simple to join, start, and collaborate on any device. Zoom Meetings syncs to your calendar system and provides enterprise-grade video conferencing on both mobile and desktop. All-hands meetings, internal and external communications, trainings, and all-hands meetings can all be done through one platform. With support for up to 1000 participants and 49 videos per screen, HD video and audio can be added to your meetings. Multi-participants can share their screens simultaneously, and co-annotate to make it more interactive. End-to-end encryption of all meetings, role-based security, password protection and waiting rooms. You can also place attendees on hold. You can record your meetings locally or to cloud with searchable transcripts. Zoom offers HIPAA-compliant healthcare plans.

Slack is a cloud-based platform that enhances project collaboration and team communication, specifically tailored to foster smooth interaction within organizations. With a robust suite of tools and services unified in one platform, Slack allows for private channels that encourage engagement among smaller groups, direct messaging options for sending information straight to coworkers, and public channels that invite discussions among members from different organizations. Accessible on various operating systems including Mac, Windows, Android, and iOS, Slack boasts a wide array of features such as chat capabilities, file sharing, collaborative workspaces, instant notifications, two-way audio and video calls, screen sharing, document imaging, and activity tracking, among other functionalities. Additionally, its user-friendly interface and versatile integration options make it a popular choice for teams seeking to enhance their productivity and communication effectiveness.

Redis Labs is the home of Redis. Redis Enterprise is the best Redis version. Redis Enterprise is more than a cache. Redis Enterprise can be free in the cloud with NoSQL and data caching using the fastest in-memory database. Redis can be scaled, enterprise-grade resilience, massive scaling, ease of administration, and operational simplicity. Redis in the Cloud is a favorite of DevOps. Developers have access to enhanced data structures and a variety modules. This allows them to innovate faster and has a faster time-to-market. CIOs love the security and expert support of Redis, which provides 99.999% uptime. Use relational databases for active-active, geodistribution, conflict distribution, reads/writes in multiple regions to the same data set. Redis Enterprise offers flexible deployment options. Redis Labs is the home of Redis. Redis JSON, Redis Java, Python Redis, Redis on Kubernetes & Redis gui best practices.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

Chat for distributed teams. Zulip combines real-time chat and email threading to provide instant messaging. Zulip allows you to keep up with important conversations and ignore the rest. Zulip is powered by Electron, React Native and has modern apps for every platform. Zulip is 100% open-source software, developed by hundreds of developers from around the globe. Zulip has 120,000 words worth of documentation, a high-quality code base, and a friendly community that makes it easy to modify or extend the software. Zulip has a much larger and more active developer community than modern open-source group chat solutions like Mattermost and Rocket.Chat. Zulip supports more than 90 native integrations. Hubot, Zapier, IFTTT and IFTTT offer hundreds more integrations. You can also create your own integrations using Zulip's powerful API.

RabbitMQ is a lightweight solution that can be effortlessly deployed both on-premises and in cloud environments. It is compatible with various messaging protocols, making it versatile for different use cases. Furthermore, RabbitMQ can be configured in distributed and federated setups, which cater to demanding scalability and high availability needs. With a vast user base, it stands out as one of the leading open-source message brokers available today. Organizations ranging from T-Mobile to Runtastic leverage RabbitMQ, showcasing its adaptability for both startups and large enterprises. Additionally, RabbitMQ is compatible with numerous operating systems and cloud platforms, offering a comprehensive suite of development tools for popular programming languages. Users can deploy RabbitMQ using tools like Kubernetes, BOSH, Chef, Docker, and Puppet, facilitating seamless integration into their existing workflows. Developers can also create cross-language messaging solutions using their preferred programming languages, such as Java, .NET, PHP, Python, JavaScript, Ruby, and Go, enhancing its utility across various projects.

One Platform for Realtime Communication: A platform to build and operate real-time interactivity for web, mobile, AI/ML, IoT, and Edge computing applications Faster & Easier Deployments: SDK support for 50+ mobile, web, server, and IoT environments (PubNub & community supported) and more than 65 pre-built integrations with external and third-party APIs to give you the features you need regardless of programming language or tech stack. Scalability: The industry’s most scalable platform capable of supporting millions of concurrent users for rapid growth with low latency, high uptime, and without financial penalties.

Amazon Simple Email Service (SES) offers an economical, adaptable, and scalable solution for sending emails from various applications. It allows quick configuration to cater to multiple email scenarios, such as transactional messages, marketing campaigns, or large-scale communications. The service enhances deliverability and safeguards sender reputation through its flexible IP deployment and email authentication features, while sending analytics provide insight into email performance. With Amazon SES, users can securely send emails on a global scale and handle large volumes effortlessly. Whether utilizing the Amazon SES console, APIs, or SMTP, you can set up email dispatch in just a matter of minutes. Additionally, Amazon SES enables email reception, facilitating effective customer engagement on a large scale. Importantly, you only incur costs based on your actual usage of the service, making it a budget-friendly option for businesses of any size. Furthermore, this service is designed to meet the evolving needs of developers and marketers alike, ensuring they can communicate effectively with their audiences.

Prepare to enhance your productivity and efficiency. Fleep integrates messaging, file sharing, and task management, providing a comprehensive platform for managing your team's workflow from conception to completion. Central to Fleep are the conversations, which can be organized around specific projects, teams, or topics, allowing for seamless discussions and idea exchanges. Important decisions or plans can be highlighted on the conversation's Pinboard, and tasks can be created to ensure effective execution. You can communicate with any Fleep user or team effortlessly, eliminating the need to log in and out repeatedly; just search for and invite your partners or clients to join the discussion. If they haven't yet joined Fleep, you can easily send them an invitation. Fleep is accessible through web browsers or its native applications for Windows, Mac, Linux, Android, or iOS, ensuring that your files and messages are securely stored in the cloud and available on any device you use. Collaborate and communicate with your team and any other Fleep users without the hassle of frequent logins, streamlining your interactions for better teamwork. Embrace the power of Fleep to keep your projects organized and your communications fluid.

MangoApps is an AI-powered intranet and employee experience platform that serves as a single hub for communication, collaboration, knowledge, and daily work tools. Built for companies with both office-based and frontline teams, it eliminates the inefficiency of juggling multiple disconnected apps by giving every employee one secure place to access what they need—anytime, from any device. The platform blends a modern intranet, mobile-friendly frontline employee app, and intelligent AI Assistants to make it effortless for people to connect, share updates, manage projects, and find critical resources. From corporate announcements and real-time chat to document libraries, learning modules, and workflow automation, MangoApps provides everything in a consistent, easy-to-navigate environment. With powerful integrations to 200+ business systems, organizations can centralize operations while keeping the tools they already rely on. Advanced search and AI capabilities ensure that answers are fast, accurate, and permission-aware. Enterprise-grade security certifications like HITRUST, SOC 2 Type II, and ISO 27001 keep data safe, while a mobile-first design ensures frontline workers stay informed and engaged. Adoption rates regularly exceed 90%, and companies see measurable improvements in productivity, retention, and culture. Whether connecting a few hundred staff or a global workforce of hundreds of thousands, MangoApps helps bridge the digital divide, cut down app sprawl, and give every employee a clear, consistent experience—driving better outcomes for the business and its people.

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

JWP is a video platform boasting 40,000 broadcasters, publishers, and other video-driven brands whose business relies on video as users. JWP provides these companies with a way to accelerate and scale their video strategy and is a video platform that can be used to stream video, engage audiences on any screen, and monetize content.

Mux Video is an API-centric platform crafted by video specialists, utilizing data to enable stunning video experiences for any development team. With just a few lines of code in your preferred programming language, you can seamlessly integrate streaming video. Mux is equipped to support video workflows of varying complexities. Its data-driven technology ensures that encoding and delivery are automatically optimized for flawless performance across all devices, every single time. Whether you’re working with the latest devices or different formats, Mux is capable of managing it all effortlessly. Benefit from over a decade of expertise in constructing video infrastructure to maintain your competitive edge. Instead of locking you into a specific player, we allow flexibility by enabling integration with any video player of your choice. If you’re still in the process of selecting a video player, our experience in creating a top-tier open-source web player enables us to assist you in choosing the best option for your application, whether it be web-based or native. Additionally, Mux's commitment to user satisfaction ensures that you receive continuous support and updates as technology evolves.

Amazon Connect is a user-friendly omnichannel cloud contact center that enables organizations to deliver exceptional customer service while reducing expenses. Over a decade ago, the retail division of Amazon sought a contact center solution that would offer our customers personalized, engaging, and natural interactions, but we could not find one that fulfilled our requirements, so we decided to create our own. This innovative platform is now accessible to all businesses, and currently, thousands of companies with agent counts ranging from ten to tens of thousands utilize Amazon Connect to assist millions of customers each day. Built from its inception to be omnichannel, Amazon Connect ensures a cohesive experience across voice and chat for both customers and agents alike. It offers a unified set of tools for skills-based routing, robust real-time and historical analytics, and easy-to-navigate management features—all under a pay-as-you-go pricing model. This approach not only streamlines contact center operations but also enhances agent efficiency while significantly cutting costs. With its comprehensive features, Amazon Connect is revolutionizing the way businesses interact with their customers.

Amazon Simple Queue Service (SQS) is a fully managed message queuing platform designed to help you decouple and scale microservices, distributed systems, and serverless applications. By removing the complexity and overhead typically associated with message-oriented middleware, SQS allows developers to concentrate on more impactful tasks. With SQS, you can effortlessly send, store, and receive messages between various software components at any scale, ensuring message integrity and independence from other services. You can quickly begin using SQS in just minutes through the AWS console, Command Line Interface, or your preferred SDK, executing three straightforward commands. This service enables the transmission of any data volume at any throughput level while maintaining message reliability and service independence. Additionally, SQS facilitates the decoupling of application components, which allows them to operate and fail independently, ultimately enhancing the fault tolerance of the overall system. By leveraging SQS, organizations can achieve greater resilience and adaptability in their application architecture.

Amazon Simple Notification Service (SNS) is a comprehensive messaging platform designed for both system-to-system and app-to-person (A2P) communications. It facilitates interaction between systems through a publish/subscribe (pub/sub) model, allowing messages to flow seamlessly between independent microservice applications or directly to users via SMS, mobile push notifications, and email. The pub/sub capabilities for system-to-system interactions support topics that enable high-throughput, push-based, many-to-many messaging. By leveraging Amazon SNS topics, your publishing systems can efficiently distribute messages to a wide array of subscriber systems or customer endpoints, including Amazon SQS queues, AWS Lambda functions, and HTTP/S, thus allowing for concurrent processing. Additionally, the A2P messaging feature empowers you to send messages to users on a large scale, utilizing either a pub/sub model or direct-publish messages through a unified API. This flexibility enhances communication strategies for businesses aiming to engage their users effectively.

Amazon MQ is a cloud-based managed message broker service that utilizes Apache ActiveMQ, simplifying the process of establishing and running message brokers. These brokers facilitate communication and information exchange between various software systems, which may be built with different programming languages and operate on distinct platforms. By managing the provisioning, setup, and upkeep of ActiveMQ, a widely-used open-source message broker, Amazon MQ significantly eases your operational burden. Integrating your existing applications with Amazon MQ is straightforward, as it supports industry-standard APIs and messaging protocols such as JMS, NMS, AMQP, STOMP, MQTT, and WebSocket. This adherence to standards often eliminates the need to alter existing messaging code when transitioning to AWS. With just a few clicks in the Amazon MQ Console, you can provision your broker while ensuring compatibility with version upgrades, allowing you to utilize the latest version supported by Amazon MQ. After the broker is set up, your applications will be able to seamlessly produce and consume messages, streamlining your workflow and enhancing overall efficiency. Additionally, this service provides scalability, allowing you to adjust resources based on your application's needs, ensuring optimal performance at all times.

RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes.

Fullstory is a platform for behavioral data that reveals the hidden story behind consumer behavior. Fullstory allows product, engineering and data teams to connect sentiments signals with other data sources in order to design the next best actions. Fullstory provides deeper and more immediate actionable insights than conventional web and product analyses that can only surface what is happening but not why. It is the only behavioral data platforms that provide the context needed to create in-the moment experiences that drive revenue. Fullstory's behavioral analytics is ready for AI. It uses first-party data that has been automatically captured, indexed and semantically structured. No longer do enterprises waste hours and resources on data analysis.

CA Flowdock centralizes all your discussions, tasks, and resources into a single platform. It allows you to prioritize tasks, tackle issues, and search across teams, locations, and time zones efficiently. With real-time communication capabilities, your entire organization can engage in team chats seamlessly. The essence of Flowdock lies in its Flows, which serve as open arenas for team dialogue and collaboration. You can invite project stakeholders to your Flow, enabling them to participate in conversations, view updates from your tools, and receive tailored notifications. Conversations within a team Flow are neatly organized into Threads, allowing members to reply directly and maintain clarity on various topics. Each conversation is color-coded for easy identification, helping users to quickly rejoin discussions. For confidential matters, team members can utilize our 1:1 Flows for private conversations. Additionally, the /appear command facilitates instant video chats and screen sharing using our favored integration, Appear.in, which is accessible to all team members. Overall, Flowdock enhances teamwork by providing a structured and efficient environment for collaboration.

In today's fast-paced market, capturing customer attention is increasingly challenging, forcing marketing and customer experience (CX) leaders to drive growth while managing limited time and resources. Pendula harnesses the vast capabilities of generative AI to equip teams with the tools necessary to foster adaptive and impactful two-way customer interactions, ultimately inspiring, engaging, and retaining customers on a larger scale. Positioned as a central figure in the dialogue between businesses and their clientele worldwide, Pendula offers intuitive drag-and-drop features that enable teams to maximize their productivity. By facilitating intelligent action based on real-time data, Pendula activates your entire data ecosystem, making it a cornerstone of next-generation customer engagement and retention strategies. Through its innovative workflow studio, the only constraints are those of your imagination, allowing users to select data sources that highlight crucial moments for their customers, thus enhancing the overall experience. This approach not only streamlines communication but also cultivates deeper relationships between brands and their audiences.

Idobata is a dedicated platform designed to enhance team collaboration and software development, making the process enjoyable for developers. Crafted by developers specifically for their peers, it features a lightweight and familiar interface reminiscent of IRC. It seamlessly integrates with the tools widely utilized in the industry. Users can establish Organizations, which consist of various chat rooms tailored to different teams or projects. Members can either have full access to all rooms within an Organization or be restricted to specific chat spaces. Additionally, Idobata allows for the invitation of external users as guests, with customizable access limits to selected rooms. The Timeline view provides a comprehensive overview of all chat rooms across the Organization, ensuring that everyone stays updated. Idobata's webhooks facilitate the easy setup of notifications that connect with other development tools, offering well-crafted alerts for popular platforms like GitHub. You have the flexibility to customize which webhooks are employed for individual projects, and the option to create Custom Webhooks tailored to your specific needs. Moreover, Idobata supports Hubot integration, enabling users to develop and deploy bots that can perform a multitude of tasks within their chat rooms, enhancing overall productivity and efficiency. This innovative approach to team communication truly sets Idobata apart in the realm of software development tools.