Best Communications Platform as a Service (CPaaS) for Zoho CRM

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Routee is an intelligent omnichannel communication platform. (CPaaS), Routee offers advanced Web and API automation for all industry sectors. Routee's services are powered by AMD Telecom's strong infrastructure. They enable businesses to optimize marketing and business processes. -SMS Marketing: Custom-made messages based upon customers' individual preferences -Email Marketing: personalized newsletters and email campaigns based upon audience behavioral data -Transactional email: automated emails to customers regarding important data about their transactions -Marketing Automation: Rich forms & customer data capture. Automate repetitive marketing tasks and track marketing campaigns. -Two factor authentication: A second layer of security that includes fallback via SMS, Voice, Viber, and Missed Call -Cloud IVR: Multilingual capabilities, including the ability to convert speech into text and text to human-sounding text -Push Notifications: personalized web and mobile push notifications based on segmentation.

Cloud-based platform offering SMS marketing software. It enables businesses to connect, engage and grow customers using a cloud-based portfolio of services including SMS, RCS, Voice, Email, WhatsApp, and Google Verified SMS. It provides solutions to over 400+ enterprises and expands its portfolio to simplify engagement and increase conversions. We enable businesses to connect, engage and grow customers using cloud-based portfolio of services with agile marketing automation solutions. It also provides a marketing automation tool that automates data ingestion, content creation, customer journeys, campaign triggering, and real-time reports.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Connectly is used by top-performing companies to increase their business performance. It promotes a 2-way conversation via WhatsApp with their customers. What about you? WhatsApp is the most popular communication channel, with a 95% engagement rate. This encourages conversation. The numbers speak for themselves. Connectly does the hard work so you don't have. If WhatsApp's API were easy to use, everyone would. Connectly's no code tool allows you to create simple interactive marketing campaigns using AI-powered bots. Connectly's WhatsApp marketing has a transformative effect. Two-way conversations are 5x more effective than one-way blasts. WhatsApp conversations can now be automated at scale. Connectly integrates with other stacks such as CRMs, Shopify and help desks. This allows you to deliver personalized service at scale. Our omnichannel products allow customers to choose their preferred channel. All messages will be consolidated in one place.

Conversations are the best way to create customer journeys. Engaging experiences that move customers. Developers love it. Built for business. Vonage Communications APIs (formerly Nexmo), help growing startups and agile businesses improve their customer experience and realize new business results at scale. Our APIs, global platform and expert support make it easy to simplify communications and innovate faster. Voice interactions can be reimagined to transform customer experiences. Every message should be viewed as an opportunity for you and your customers. Secure and private logins are made easier with this tool. Cloud-based voice applications that are modern and high-quality. You can programatically send and get SMS from almost every country. Get real-time information on any phone number around the globe. You can make and receive calls using your existing VoIP infrastructure.

Concierge, Syniverse CPaaS (Communications Platform as a Services) is a cloud-based, omnichannel messaging service that connects businesses with their customers in a more meaningful way. Businesses can connect their applications to their communications through a single platform that includes a variety of connectors. This allows them to instantly reach all their customers via the mobile channels they choose. Our CPaaS solution was designed to simplify and accelerate digital transformations regardless of where a company is at their journey. Businesses can adapt the platform to their unique needs, budget, capabilities, marketing strategies, and CX requirements with our plug-and-play design. It is important to connect with as many mobile channels and mobile platforms as possible in order to provide a positive customer experience for everyone, regardless of their preferred mobile channel.