Best Communications Platform as a Service (CPaaS) for WhatsApp

Find and compare the best Communications Platform as a Service (CPaaS) for WhatsApp in 2025

Use the comparison tool below to compare the top Communications Platform as a Service (CPaaS) for WhatsApp on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Sendbird Reviews
    Top Pick

    Sendbird

    Sendbird

    $399/month
    123 Ratings
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    Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
  • 2
    smsmode Reviews

    smsmode

    smsmode©

    €9 per month + 4.40 cts / SMS
    2 Ratings
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    Communication Platform As A Service, smsmode© offers complete mobile messaging routing. Connect with your customers anywhere in the world using our innovative and powerful tools. smsmode© integrates seamlessly with your existing tools, allowing you to maximize their potential by integrating mobile messaging. Use our REST, SMPP, and plugins to build these custom integrations for your applications, CRMs, ERPs, and more. Our documentation and experts will help you achieve your goals! European solution GDPR compliant ISO 27001 & 27701 99.95% SLA Responsability Europe CSR Commitment
  • 3
    Bird Reviews

    Bird

    Bird

    $45 per month
    1 Rating
    Bird (formerly MessageBird), the next-generation CRM, is a powerful tool for marketing, sales, and payments. It powers over 5 trillion messages per year across Email, WhatsApp, and SMS. Bird helps leading brands grow more cost-efficiently through personalized interactions via Email, SMS, or WhatsApp. Bird's APIs and applications are used by the most innovative companies in the world to build communication solutions. Start today and communicate with your customers on any channel, for any purpose, anywhere in the globe. Marketing messages, push notification, order updates, shipping alerts, and more. Operational bottlenecks limiting your growth? Automated conversations and workflows can be used to collect critical information, reduce manual tasks, implement Self-Service flows, and route chats directly to the right agent. Our auto-scaling, reliable APIs are available with comprehensive documentation, complete API references, and intuitive SDKs.
  • 4
    Twilio Reviews
    Top Pick

    Twilio

    Twilio

    $0.0085 per min
    12 Ratings
    Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.
  • 5
    Sinch Reviews
    Engage customers like never before, on any channel. CPaaS, APIs for SMS Voice, Video, and Verification. In seconds or less, reach every mobile phone in the world. Engaging customers in the right way can help increase your webshop orders by more than just doubling. We're experts in this field. A major telco company was able to do exactly that using an online chatbot. We assisted a major automative company to re-engage and convert end of funnel prospects who were not responding to emails. The personalized Rich SMS campaign's results speak for themselves. Are your customers missing important appointments? SMS reminders can help you and your customers increase revenue. Trusted by developers all over the globe. With just a few lines code, you can build confidence and boost your business. Connect with your customers and add value every step of their journey.
  • 6
    CM.com Reviews

    CM.com

    CM.com

    $0/month
    Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions
  • 7
    IntelePeer Reviews
    IntelePeer’s Communications Automation Platform (CAP) offers a cloud-based solution tailored to streamline customer interactions and elevate user experiences. This platform integrates seamlessly with enterprise applications, enabling businesses to enhance efficiency, reduce operational costs, and automate communications across multiple channels like voice, SMS, and social messaging. Leveraging generative AI, CAP supports omnichannel communication and adapts to on-premises, cloud, or hybrid infrastructures, making it a flexible choice for modernizing organizational workflows. With robust enterprise-grade security and compliance features, IntelePeer ensures the protection of sensitive data while empowering organizations to optimize their communication strategies.
  • 8
    Webex Connect Reviews
    An API and low-code Communications Platform as a Service offering (CPaaS), designed to assist enterprises in reducing costs, simplifying their IT infrastructures, and accelerating their IT roadmaps. Drag-and-drop editor that allows you to quickly map and automate customer journeys is all it takes. To reduce the time it takes to bring new applications and journeys to market, shift to low-code development. To trigger customer communication flows, seamlessly consume events from existing systems. Integrate customer interactions with backend system to achieve end-to–end automation. You can easily test, deploy, and make iterative adjustments to flow in a secure, scalable serverless environment. Our extensive collection of communication APIs, SDKs, and SDKs allows you to engage customers using your preferred channels.
  • 9
    YCloud Reviews

    YCloud

    YCloud

    $0.001 per email
    YCloud is an all-in one solution that offers best-in class features at highly competitive pricing. Provide critical communications infrastructure to support businesses' growth and expansion. Web-based solution for scheduling messages with ease and freedom. No code required to create personalized marketing campaigns that grab attention and delight customers. No code required. Connect with thousands of apps to automate and save time. Two-way messaging is supported. A continuous connection with SMSC is maintained. Multiple session connectivity and greater throughput are guaranteed. Multi-factor authentication via SMS voice, WhatsApp, email, and WhatsApp. Keep your data safe and prevent revenue leakage, data breaches, fraud and other threats. Two-way messaging is supported. SMSC can maintain a continuous connection. This will guarantee multiple session connectivity and greater throughput. To automate your work, connect with thousands of apps and have more time to do what is most important.
  • 10
    Connectly Reviews

    Connectly

    Connectly

    $80 per month
    Connectly is used by top-performing companies to increase their business performance. It promotes a 2-way conversation via WhatsApp with their customers. What about you? WhatsApp is the most popular communication channel, with a 95% engagement rate. This encourages conversation. The numbers speak for themselves. Connectly does the hard work so you don't have. If WhatsApp's API were easy to use, everyone would. Connectly's no code tool allows you to create simple interactive marketing campaigns using AI-powered bots. Connectly's WhatsApp marketing has a transformative effect. Two-way conversations are 5x more effective than one-way blasts. WhatsApp conversations can now be automated at scale. Connectly integrates with other stacks such as CRMs, Shopify and help desks. This allows you to deliver personalized service at scale. Our omnichannel products allow customers to choose their preferred channel. All messages will be consolidated in one place.
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    Robin Reviews

    Robin

    Robin

    $99 per month
    With just a few lines code, you can integrate any chat use case into a product. You can choose from our SDKs for chat that span web and mobile. One line of code is all that is required to establish a secure connection with our service. Our SDKs allow you to create the UI elements you need. We've done all the hard work so you don't have to. Robin's Chat SDKs can be used immediately, are secure, and can be scaled. Our solution was designed with scale in mind. Robin allows you to create the chat experience you desire. Your customers will love your chat experience. Robin uses 256-bit AES encryption for rest and TLS 1.2 to encrypt data in transit. Ready-to-use Robin Chat kit with every page, component and interaction. In no time, integrate Robin into any application. It's easy. You can quickly and easily build a functional and reliable chat experience in your mobile or web application project. Add DM functionality to any product.
  • 12
    Ticker Reviews

    Ticker

    Securitec

    $9.99 per user per month
    You don't need to use different apps to chat with customers. Ticker makes it easy to centralize everything! Our omnichannel platform will improve your company's communication. You can manage your customers, tickets and products. Unify chats from WhatsApp and Messenger in one conversation thread. Get a 360-degree view of your customers. Quickly create chatbots for all channels. You can make them for different times and days so they can respond to all situations. Manage your business products. You can generate sales through chats and keep track in our CRM modules of your income. Chat with your customers using their preferred messaging apps, such as WhatsApp or Facebook Messenger. You can send them enriched messages and attach files or images to ensure they have the right information.
  • 13
    TeleSign Reviews
    Global SMS/RCS and voice-cloud communications allow you to deliver timely, personalized information. Get a deeper understanding of customers using actionable global phone numbers and subscriber data intelligence. TeleSign's Messaging API allows you to code once and send messages to your customers at scale. It also supports waterfall delivery between channels. TeleSign Messaging API supports SMS, RCS and WhatsApp, allowing you to create secure digital communications that can connect you with customers around the globe. Integrate a single MessagingAPI to send secure, reliable SMS, RCS, and WhatsApp messages directly to your customers. You can choose one or all of these channels to expand your programmable messaging strategy. Reach more customers through 120+ optimized points of presence and 700+ direct to-carrier routes
  • 14
    Message Central Reviews

    Message Central

    Message Central

    $0.009/OTP sent | $0.3/100 SMS
    Message Central understands the importance of effective communication with your customers. We create products that elevate your marketing strategy and enhance customer interaction. Verify Now provides an extra layer to security, ensuring that only the right people have access to sensitive information or transactions. Message Now allows you to personalize bulk SMS messages by addressing recipients with their names or adding relevant details. Customize your messages so that they resonate with each person, creating a sense connection and trust. Implement SMS OTP to secure user authentication and verification processes. Keep customers informed with real-time notifications such as order confirmations and shipping updates.
  • 15
    Pingbix Reviews
    Pingbix, an API-based platform, gives businesses the tools to engage with their clients and customers. Pingbix allows businesses to leverage conversational AI in order to create personalized experiences on multiple channels including messaging apps, voice service, and more. The platform is highly scalable and allows businesses to engage customers at any size. Pingbix also offers a variety of tools and services that can help businesses optimize customer engagement strategies to drive better business results. Services include SMS, WhatsApp Business APIs, RCS, Email Marketing, and SMPP. Pingbix is a simple way for businesses to communicate with customers and enhance the customer experience.
  • 16
    Vonage Communications APIs (Nexmo) Reviews
    Conversations are the best way to create customer journeys. Engaging experiences that move customers. Developers love it. Built for business. Vonage Communications APIs (formerly Nexmo), help growing startups and agile businesses improve their customer experience and realize new business results at scale. Our APIs, global platform and expert support make it easy to simplify communications and innovate faster. Voice interactions can be reimagined to transform customer experiences. Every message should be viewed as an opportunity for you and your customers. Secure and private logins are made easier with this tool. Cloud-based voice applications that are modern and high-quality. You can programatically send and get SMS from almost every country. Get real-time information on any phone number around the globe. You can make and receive calls using your existing VoIP infrastructure.
  • 17
    Soprano Reviews

    Soprano

    Soprano Design

    Mobile communication is becoming more interactive. Customers and employees will be delighted to be able to interact with your brand using the channel they prefer, whether it's SMS, Voice, Email, and Email or the newer interactive IP-based social messaging channels like WhatsApp Business and RCS Chat for Google Android messages. Join top government and enterprise organisations worldwide to access a powerful Communications Platform as a Service. This platform includes messaging tools such as configurable templates and content masking, IP address filtering and prioritization, localization, and more. Information is your most valuable asset. Learn how to leverage Messaging to a Platform and move to an IP messaging environment for internal operations, workflows, and incident management.
  • 18
    CEQUENS Reviews
    Our cloud communications platform is used by thousands of businesses to strengthen their relationships with customers. Communication Platform is a trusted tool for global connectivity and digital transformation. It supports the most innovative technologies around the globe and combines all options. You can send push notifications, delivery alerts and order updates. Rich media chat and chatbots can be used to empower your team and cater to all client's needs, anywhere and anytime. Access a large library of API references to build your workflows however you like. Secure 2-factor authentication and seamless verification can help protect user identities and accounts from online fraud.
  • 19
    Karix Reviews
    There are over a thousand TELCOs worldwide - providing the lowest latency possible for priority traffic, allowing you reach your customers in the shortest time possible. Multiple data centers are located in different seismic zones. They have state-of-the-art load balancing systems that ensure your communication channels to consumers are not affected. Both public and private cloud allows us to handle high volumes without compromising performance. We are familiar with every segment of India, including banking, insurance, stock markets, automotive, DTH and retailers. A simple plugin can help you increase the effectiveness of your SMS and WhatsApp campaigns. This plugin allows brands to launch meaningful conversations at every touchpoint in their customer journey, increase sales, or invest in adding value to their customer experience.
  • 20
    Sent Reviews
    Sent is a unified messaging API that allows you to send A2P messages via SMS, apps like WhatsApp or iMessage. The platform identifies and delivers a message to a contact’s primary messaging channel – optimizing delivery for seamless global reach, and reducing the cost of business messages by 80-90% when compared to traditional solutions.
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