Best Cloud Communication Platform Software for Small Business

Nextiva offers Nextiva, a cloud-based unified communication service that is feature-rich. Nextiva empowers modern businesses by giving them more ways to communicate. Nextiva allows teams to enjoy seamless mobility, clear communication and a scalable service.

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences. Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights.

Virtual IP PBX (Private Branch Exchange), or Phone System Appliance – CompletePBX is the heart and soul of Xorcom's hardware and software telephone systems. It's built on top of Asterisk and Linux platforms and is designed for stability and high performance. CompletePBX was built from the ground up to offer ease-of-use, advanced features, and security at all levels. Get a fully functional, free CompletePBX 5 virtual machine evaluation now! CompletePBX certification training is available online for free. It will guide you through the basics of the system. You can save a lot of time and effort if you do it yourself. We can help you get there quicker.

A flexible communications cloud with advanced APIs to voice and SMS Video and audio designed by the original geeks in software-defined telecom.

Realtime Chat SDK & Messaging API for Apps & Websites. ChatCamp platform allows you to integrate in-app messaging into your mobile apps and websites. Product architecture for scaling infrastructure on the move. This system is perfect for managing thousands of users at once. To provide the best service, we use the Google Cloud Platform's world-class infrastructure. To ensure data security and privacy, we follow industry best practices. You should be focusing on building your application. There's no need to worry about creating chat from scratch. We've got you covered. To build a fully functional chat app, you can use our chat SDK or messaging API. Android, iOS, Javascript, and Platform API.

Your office phone system is gone. The office phone system is now a glorified phone forwarding device, sending office calls directly to users' mobile phones. This begs the question: Why do we still need office phones and company telephone lines? JOONTO is unique in its approach to the entire virtual phone platform. JOONTO does not create third-party apps that are cumbersome and rarely used by field reps. Instead, it brings all the power of every office phone system feature directly into your users' native mobile phones and text messaging application. JOONTO converts all mobile phones owned by your employees and mobile workforce into a fully-functional, scalable phone system. JOONTO lets you use your mobile device as your primary office phone, regardless of whether you are traveling, a road warrior or simply telecommuting.

Dolby.io, a cloud-based audio, voice and video API platform, is used to transform media and communication applications. To provide a premium user experience, integrate HD audio and HD video into your applications. You can improve the quality of your media by adding a few lines to your code. The tedious, manual, and expensive process of processing audio can be eliminated. Get insights into the audio's make-up and quality without ever having to listen. The API platform to transform media and communications. Every piece of content, every interaction, can be enhanced in real-time. We have the tools to help you solve audio/video quality problems, find data-driven content insights, and provide seamless communications for your customers. A set of APIs is designed to help users communicate, collaborate, succeed, and build everything they need. You can upgrade your media with simple, intelligent APIs.

Wavix provides reliable multi-channel communication at scale. You can quickly set up voice and messaging via API or GUI. Wavix allows you to create new communication channels that will help grow your business. Access to all features via a simple RESTful API. This API requires no coding or telecom experience and is easy to switch. We offer an API-driven Omnichannel Gateway. Engage customers via voice, SMS, and instant messaging apps. A network built for developers, redundant at every layer. Global reach and end-to-end control are possible. Ready-to-use communication module for a variety use cases. You can get up and running in just a few clicks and no coding. Launch marketing campaigns, polls and surveys, IVRs, mass notification, and many other things. Drag-and-drop GUI or API allows you to create, test, and integrate call actions. Create custom scenarios or use pre-built templates.

Qiscus allows you to engage your customers through 20+ channels from one platform. It also gives you the best customer experience. Our features allow you to convert leads, manage complaints, and market products. Multiple channels can be integrated into one dashboard: WhatsApp, Facebook and Instagram, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, among others. You can add a chat widget to your website or mobile apps. Get complete analytics about your customers, agents and channels. Integrate with other systems to automate and scale. Qiscus' solutions have been used by thousands of businesses to win over millions of customers. Maximize customer trust at every stage of their journey. Reduce lead leakages and slow response. Your customers will be able to connect with you on one platform. You can also manage their profiles through CRM. Answer questions, introduce your product, and segment customers with CRM and tag. Multichannel inbox provides structured and efficient support.

ZEGOCLOUD's communication APIs allow you to embed engaging voice, video and in-app chat experiences within your apps. Start with just 4 lines of code. You can then add more features to your interactions. Our SDKs for voice, video, or in-app chat enable you to create the communication features that your users need to communicate, share, and interact with one another anywhere, anytime. A rich collection of add-ons can help you to improve the user experience and increase the emotional responsiveness of your avatars, AI-powered videos effects, whiteboards, etc. Our powerful monitoring and analytics tools allow you to monitor the quality of communications and gain insight into your users' experience. This will enable you to quickly respond to any issues and improve your services. ZEGOCLOUD's social tools allow you to create 1-on-1 and group video chats, live audio rooms, social live streaming, and live audio rooms in your apps. This will help your users connect and have fun.

PaaSoo Global SMS & Voice, direct connections with telecom carriers, global reach to over 200 countries Global reach to 200 countries, high delivery rates, and real-time responses. You can send engaging messages with multimedia content using the PaaSoo MMS API. An excellent failover solution to increase user acquisition rates, with global reach to more than 200 nations. Our customers receive a free API, which allows them to filter invalid phone numbers and save money. A simple application that is integrated into the customer dashboard. This allows customers to send bulk SMS messages without any technical development. Our intelligent algorithm automatically chooses the most reliable route for your SMS traffic. You can also request us to create a custom routing plan to suit your needs. With our API, you can see the current roaming and network status of a number.

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Your business will grow if you switch to a cloud-based phone service. Businesses need to communicate with each other from any device, at any time, and this is more important than ever. Our cloud-based, feature-rich solution will adapt to your business's needs, making it more productive and efficient. Our platform is 100% supported U.S.-based support, with solutions engineered and customized in-house. You are likely paying for a hardware system and maintenance fees, as well as paying your service provider for dial tone. Crexendo's Cloud Communications can eliminate all these costs and provide savings up to 55%

A cloud-based call center solution can increase talking time by up to 30% It includes automated call distribution, IVR system and call campaigns with 3 dialing modes (Preview Power, Predictive), mini CRM, call scripting, quality control, reporting, and more. Voiptime Cloud Contact Center software is trusted by more than 1000 users!

3CLogic is a leading cloud contact center platform that modernizes enterprise communications with employees and customers. The solution is built on Amazon Web Services (AWS) and offers advanced and scalable speech-enabled solutions for leading CRMs such as SugarCRM, Microsoft Dynamics, ServiceNow, and SAP. 3CLogic has five continent-wide deployments and a growing client base of Global 2000 clients. It drives digital transformation through improved CX, organizational efficiency, reporting insights, and dynamic IVR, CTI and AI.

*astTECS IPPBX system is the ideal solution for any business, large or small. *astTECS PBX has all the top-end features at an affordable price and is TEC certified by DoT (Govt of India). *astTECS IPPBX solution allows your business to be flexible, innovative, competitive, and future-ready while reducing telecom expenses. *astTECS Call Center Dialer is an omnichannel contact centre solution that offers advanced features and a real-time dashboard for agent monitoring. Advanced analytics and AI-based call center dialer will improve agent productivity and customer engagement. *astTECS provides a complete call recording solution for your company. *astTECS voice recorder is easy to use and offers advanced features. Integration with any PBX is seamless. Supports ISDN/PRI, IP, analog lines and mobile to record all incoming and outgoing calls.

Telestax's RestcommONE platform has revolutionized the way real-time communication is developed and delivered. It is quickly becoming the platform of choice to rapidly build enterprise-class real time messaging, voice, and video applications. Our communications platform is 100% cloud-ready and offers continuous load balancing as well as scalability, high availability, and high availability. RestcommONE allows you to quickly and easily build and deploy everything, from simple voicemail systems up to a complete Communications Platform as a Service. Telestax has established relationships with carriers around the world that will move and terminate SMS/MMS/USSD traffic at an extremely affordable rate. We offer Bring Your Own Carrier (BYOC) for Enterprises and Businesses who have a trusting relationship with their carrier. RestcommONE works with SMPP or SS7 so any Carrier that uses either of these protocols can plug into our platform. You have the option to choose.

You are competing with new market entrants in the battle for enterprise customers. These market entrants are using cloud-based communication platforms with APIs to offer communication services to Enterprises with the promise to improve customer engagement. Kandy's market-leading white-label CPaaS is more than just programmable APIs. It also includes prepackaged applications called Kandy Wrappers. This marketplace and ecosystem allows you to create vertical market applications. You can also overlay existing UCaaS and SIP environments with our Kandy Link WebRTC gateway. Embedded Communications allows sales to make calls directly from a CRM app, doctors can video-call patients from the EHR system and share X-rays, scans, and other information in real time, and students can check tutor availability and initiate a session on-demand. All this in high-definition voice and video, integrating presence, messaging and collaboration.

Global SMS/RCS and voice-cloud communications allow you to deliver timely, personalized information. Get a deeper understanding of customers using actionable global phone numbers and subscriber data intelligence. TeleSign's Messaging API allows you to code once and send messages to your customers at scale. It also supports waterfall delivery between channels. TeleSign Messaging API supports SMS, RCS and WhatsApp, allowing you to create secure digital communications that can connect you with customers around the globe. Integrate a single MessagingAPI to send secure, reliable SMS, RCS, and WhatsApp messages directly to your customers. You can choose one or all of these channels to expand your programmable messaging strategy. Reach more customers through 120+ optimized points of presence and 700+ direct to-carrier routes

IntelePeer is an enterprise-focused omnichannel communication platform as a (CPaaS). We believe business communications should be more than simple interactions. They should allow businesses to create truly memorable experiences. With our voice, messaging, ready-to-use applications, open APIs, and real time analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution comes with a solid network and a team that provides award-winning customer support.

Vyke is changing the way we communicate by offering up to 4 additional mobile numbers, free calls and chat, low-cost calls and SMS to anyone, all in one easy-to use app. You can have a different number for every part of your life: whether you are at work, home, or socializing, or to keep your personal information private. You can add up to four additional mobile phone numbers to your smartphone. Everybody could benefit from an additional mobile number. Vyke can provide a number to anyone for work, dating or travel. Vyke, a rapidly growing disruptive company, is based in London. We believe that we have given away our main telephone number for too long and need to change this. The Vyke app allows for role-based mobile communication. Although we have different social profiles and email addresses, we only receive one mobile number.

The industry's only serverless platform for voice and video and messaging APIs. Trusted by thousands of developers all over the globe to scale real-time communications for any business.

An API and low-code Communications Platform as a Service offering (CPaaS), designed to assist enterprises in reducing costs, simplifying their IT infrastructures, and accelerating their IT roadmaps. Drag-and-drop editor that allows you to quickly map and automate customer journeys is all it takes. To reduce the time it takes to bring new applications and journeys to market, shift to low-code development. To trigger customer communication flows, seamlessly consume events from existing systems. Integrate customer interactions with backend system to achieve end-to–end automation. You can easily test, deploy, and make iterative adjustments to flow in a secure, scalable serverless environment. Our extensive collection of communication APIs, SDKs, and SDKs allows you to engage customers using your preferred channels.

Hoodys is a platform for optimizing hotels operations and guest satisfaction. Hoodys is a hotel optimization company that aims to increase revenue, safety and efficiency for guests. Hoteliers can manage hotel operations and tasks efficiently and smoothly. Hoodys uses edge computing and AI technologies to automate the hospitality industry and ensure safety for guests.

Aculab Cloud offers powerful, programmable and easy-to-integrate APIs that allow you to make, take, and interact with voice calls. You can also send and receive SMS messages and handle inbound and outside faxes. All this with pay-as you-go pricing. Aculab Cloud combines complex technologies to create a powerful, flexible, and easy-to-use platform.