Atmosphere® CPaaS Description

IntelePeer is an enterprise-focused omnichannel communication platform as a (CPaaS). We believe business communications should be more than simple interactions. They should allow businesses to create truly memorable experiences. With our voice, messaging, ready-to-use applications, open APIs, and real time analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution comes with a solid network and a team that provides award-winning customer support.

Pricing

Free Trial:
Yes

Integrations

API:
Yes, Atmosphere® CPaaS has an API
View Integrations

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Company Details

Company:
IntelePeer
Year Founded:
2003
Headquarters:
United States
Website:
intelepeer.com/platform/
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Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Phone Support
24/7 Live Support

Atmosphere® CPaaS Features and Options

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SIP Trunk Provider

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail