Best Free Citizen Engagement Software of 2024

AccessE11 is the software of choice by local governments to engage their residents and improve services to them. AccessE11 manages interactions between residents and their municipal government. AccessE11 has over a decade's experience working directly with municipal governments. It provides powerful software for service request management and Citizen Relationship Management to automatically translate citizens' requests into quantifiable action. AccessE11 offers a suite public web portals, a rich workflow engine and is the tool to use for enhancing communication between your staff members and the community that they serve. AccessE11 is committed to partnering with its extensive list of small and medium-sized municipal clients, sharing years' worth of expertise and best practice to deliver outstanding service requests management and enhanced engagement of citizens.

Holding governments accountable for strong governance practices including fair and free election. Supporting communities affected in conflict, by natural disasters, and by humanitarian challenges. Protecting human rights in times of violence and discrimination. Ushahidi is a crowdsourcing and mapping platform that helps communities transform information into action. It's intuitive and easy to use. By enabling the rapid collection, management and analysis of crowdsourced information, Ushahidi empowers everyone--individuals, community groups, governments, activists, and organizations--to create meaningful change. We provide technology and expert knowledge to organizations and communities that align with our mission. As voices are amplified and social impact is increased, organizational effectiveness increases.

Smart cities who want to improve their management and connect with their neighbors will find this a great tool. The platform allows citizens to use a mobile app to answer questions about possible infections. Based on their responses, the doctor can validate or confirm them. A ticket typology can be set up so that citizens can notify the authorities via the mobile app that they may have been infected. You can allow infected citizens to use the mobile app to report any "x" time they are away from their homes to the municipality. Geolocated tickets will be used to verify the validity of the notification.