Best Chatbot Software for Box

Theum is cutting-edge software that fuses advanced knowledge management technology with generative AI capabilities to create an unparalleled platform for automating and controlling your organization’s knowledge processes and at the same time maximizing the value of your knowledge assets. Theum enables you to: - Streamline and automate complex tasks such as aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from diverse knowledge silos - Provide instant access to the precise, detailed knowledge required for any task via advanced, multilingual semantic search bolstered by a unique, intelligent context guidance system - Equip users with the full analytical and generative power of ChatGPT, seamlessly integrated into your knowledge and available for immediate use - Enhance knowledge quality and efficacy by analyzing user engagement, access trends, emerging needs, knowledge hot points, and more - Mitigate scalability issues in AI development and the compliance risks of unmonitored knowledge flows and the accidental use of unauthorized knowledge

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Workativ Assistant is a 4-in-1 support automation platform that helps you build generative AI chatbots, create and integrate multi-step app workflows with bots, connect and build your own Chat GPT for your knowledge source, and provide AI-powered live chat support. All Features Chatbot Studio Create & Manage Multiple Bots Pre-built Bot templates Dynamic Bot Notifications Chatbot Approval Management Knowledge AI GPT (Connect Website, SharePoint, PDF, etc) AI-powered Shared Live Chat Inbox App Workflow Builder Multi-Step App Workflows App Workflows Marketplace 100+ App Integrations On-prem App Connector for Bot Bot Training, Testing, Logs, and Advanced Analytics Chat Channel Integration (e.g., Teams, Slack, Website) MFA RBAC

Amazon Q can provide you with fast, relevant answers for pressing questions, solve issues, generate content and take action using the data and expertise in your company's code, enterprise systems, and information repositories. Amazon Q provides you with immediate, relevant advice and information to help streamline tasks and speed up decision-making. It can also help spark creativity and innovative thinking at work. Amazon Q can be customized to your business using more than 40 connectors. Business users, such as marketers, project managers, program managers, sales representatives, and others, can have tailored conversations, solve issues, generate content, and take actions. Amazon Q knows which systems it can access so that users can ask specific, nuanced queries and receive tailored results with only the information they have been authorized to see.

The world's first conversational AI platform that is human-centric and generates new ideas. We are Asia's most widely used chatbot in banking, finance and healthcare, manufacturing, travel and ecommerce. CoRover AI conversational platforms offer a variety of benefits, including increasing lead conversion rates and sales, saving money, streamlining customer support, and improving customer experience. Use cases tailored to each industry with the aim of boosting lead generation and transactions and encouraging repeat purchases. ChatBots automate and streamline repetitive functions, which can improve customer satisfaction and reduce operational costs. The world's first conversational and generative AI Platform, with proprietary cognitive AI Technology, offers managed Chatbot As A Service (CaaS), as well as self-onboarding assistance, to help organizations save money and generate revenue.

Unifonic is a platform powered by AI that allows for personalized omnichannel engagement. It allows businesses to communicate with customers using a variety of channels, such as SMS, WhatsApp Messenger, push notifications and voice. The platform offers over 100 native integrations, including Salesforce, HubSpot and Shopify. This allows for seamless workflow automation. Unifonic's Flow Studio offers pre-built templates to simplify the implementation of automated processes. These include abandoned cart reminders and chatbot automation. The platform is designed for marketing, IT and operations, with low-code tools and 24/7 AI-powered customer support. Unifonic is a global company with 95% coverage and over 25 billion messages sent. It has more than 5,000 clients.