Best Web-Based Call Tracking Software of 2024

Call tracking software to turbocharge your business. WildJar is a call tracking software that helps businesses achieve great success by reducing customer acquisition costs, increasing revenue 10x, and more. It's time for you to manage your inbound phone leads. Find out which advertising channel caught your customer's attention. Are they calling from a previous call? Is the lead worth it? We can answer all your questions immediately. You can analyze what your staff is saying and do the same for you to make every conversation a positive one. Integrate WildJar call data seamlessly into your preferred platforms to complete customer journeys. WildJar's award winning call tracking and analytics platform will help marketers achieve amazing results. WildJar is the most advanced call tracking and calls intelligence platform, helping marketers and businesses optimize and drive more revenue from inbound phone leads. Recording your phone calls will improve sales effectiveness, and assist with staff training and development.

CallScaler makes it easy to track inbound calls and get call tracking numbers with your clients, team, or affiliates. CallScaler will save you both time AND money. You can quickly set up hundreds of call tracking numbers for the lowest price on the internet with just a few clicks. You can also track marketing attribution automatically in the CallScaler platform. You can easily assign numbers to names based on a marketing campaign and track how each campaign performs. What are you waiting to do? CallScaler processes over 1,000,000 minutes each month. Get started scaling your lead generation business by joining CallScaler now. CallScaler's call monitoring software allows you to create hundreds or even thousands of numbers to test different online marketing strategies, Google Ads, SEO campaigns, and other ideas.

CallCabinet is an award-winning SaaS solution that records every audio, video and screen interaction regardless of where and when it happens. Simplify compliance, quality assurance and business intelligence with this certified solution for the world’s most popular unified communications platforms including Microsoft Teams, Cisco, Zoom and many more. Accurately record desktop phones, softphones, cell phones or any combination. Whether on-premise, cloud or hybrid, CallCabinet securely stores recordings using military-grade 256-bit AES encryption. Storage is unlimited and recording data is accessible 24/7 through its five nines (99.999%) uptime. Comprehensive searching and filtering functionality allow users to search, sort and locate calls simply and effectively. Flexible pricing packages enable enterprises to scale with growth. Every plan includes: Unlimited recordings and storage 256-bit AES rotating encryption Redundancy (local and geographical) Unified location data sovereignty Custom retention policies Multi-factor authentication Granular user-based permissions Call playback Call flagging Searchable call tagging Call notes Agent and team grouping capabilities Basic API support Multi-language support

Cogent is an on-premise debt collection system that can also be used for case management. Cogent features include a rules engine, onboarding, document management, calendar management, and other functionalities. Cogent's rules engine provides users with a set predefined rules and conditions that can be used to assess and evaluate data. Cogent's case management functionality allows users to manage case records as well as dates.

Prismana®, helps businesses quickly and economically understand where their efforts are paying off and where they aren't. It does this without affecting your existing systems. Inbound service should not cost you a lot if you have a good phone system. You can use your existing system and numbers, and we will handle the swapping. Even though we live in a mobile society, people don't use their phones as a phone all the time. They prefer to fill out forms or email. This will make traditional call tracking obsolete. Although traditional analytics platforms are great, they can be difficult to filter out. You don't have to. Prismana will only do what you ask it to. If this changes, Prismana will adjust. Don't ask potential customers how they found you. This information is automatically provided by Prismana for all channels you monitor. You will now know where they came.

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Call Dynamics allows you laser-focus to track the source of your phone calls. You can choose to go as deep or light as you wish into keywords and traffic sources, so you can see what's working and what's not. Call Dynamics will help you stop wasting money on marketing that doesn't work and give you valuable insights into your customers. Call Dynamics Platform was built for marketers by marketers. You will have quick and easy access, as well as exceptional local support, to valuable call analytics data. Our platform allows you understand, optimize, and improve your marketing strategy so that you can make sound decisions based upon scientific data. Instead of guessing blindly where to spend your money, let numbers tell the story. With real-time call recording, you have instant access to the data. Your reports will include keywords, marketing source, and call recording.

Dexem offers cloud-based solutions that allow you to collect, process and manage phone calls. Analyze inbound calls from your marketing campaigns to determine the performance of ads, traffic sources and keywords. Increase your sales pipeline and efficiency to generate more opportunities. A smart interactive voice response system (IVR), which uses natural language, speech recognition, and DTMF tones, automates call routing. Analyze phone calls from marketing campaigns to determine the effectiveness of ads, traffic sources and keywords. To manage your investments effectively, it is important to understand which marketing campaigns bring you calls. Dexem Call Tracking involves using dedicated phone numbers (called tracking numbers) for each ad traffic source, visitor, or visitor to link your calls with the appropriate acquisition campaigns.

Our Contact Manager allows you to manage all aspects of your prospects. You can import and export a single contact or thousands of contacts. To collect the data you need for your database, you can add your own custom fields. You can also quickly create your own lead forms for those hot leads. Our phone system can handle all your needs, whether it's handling inbound calls quickly or outbound sales calls. You can create a variety voicemails and sales scripts for your staff and create highly effective campaigns that include voicemails, SMS messaging and pre-recorded messages. To increase conversions, log every call to track and analyze the data. Imagine all the marketing capabilities of email, but with the convenience and speed of text messaging. With our SMS Marketer, you can do exactly that. You can create campaigns (both conversational and standard), set up autoresponder series, and track every text to maximize your ROI.

Automated call intelligence. Get actionable insights from interactions between your customers and employees. Automate QA processes across all interactions, identify areas where additional agent training is required, and optimize team performance. You can ensure that your business is compliant with privacy and regulatory laws. You can pause/resume calls at your leisure and get alerts about potential compliance issues. Get insights from customer interactions and the tools to improve customer experience and business engagement. You can gain a clear understanding of your customers' needs and sentiments through powerful sentiment analysis, campaign monitoring and topics analysis, segments, and many other tools. Call recording and tagging made easy. CallN makes it easy for you to tag and organize your calls. You can also create custom rules to reduce repetitive tasks.

Track calls and more, unlock multi-channel interaction between your customers via sms and email. Track and reply to every interaction using intelligence. With true Cost-Per Lead monitoring and data that makes sense, you can make better business decisions. Call recordings and other important metrics can be used to improve your internal business. Manage franchises and multi-location businesses. You have full control over routing, management, and performance in each branch. Scale your business tracking easily. Business owners have the same scalable call- and form tracking platform that large corporations use. Addsource's cloud-based technology allows you to delight your customers while allowing you to stay focused on what you love most: building your business. Addsource was designed to be simple to use, powerful, and useful for small businesses of all sizes, from a single service provider to multi-national franchises.

You will see a rapid return on your investment through cost savings and improved operational efficiencies, as well as better customer service. With our Call Management System (CMS4), organizations can take control of their telephony expenses and receive detailed analytics on performance. CMS4 provides the information you need, in the format you want, whether you have a small system of a large network. CMS4 can be provisioned as an On-Prem or Cloud service, or as a complete managed service.

CalltrackFX allows you to see exactly how many calls each marketing campaign generates. The data is automatically integrated into Google Analytics. You will know which campaigns are performing well and how to improve them.

3CLogic is a leading cloud contact center platform that modernizes enterprise communications with employees and customers. The solution is built on Amazon Web Services (AWS) and offers advanced and scalable speech-enabled solutions for leading CRMs such as SugarCRM, Microsoft Dynamics, ServiceNow, and SAP. 3CLogic has five continent-wide deployments and a growing client base of Global 2000 clients. It drives digital transformation through improved CX, organizational efficiency, reporting insights, and dynamic IVR, CTI and AI.

*astTECS IPPBX system is the ideal solution for any business, large or small. *astTECS PBX has all the top-end features at an affordable price and is TEC certified by DoT (Govt of India). *astTECS IPPBX solution allows your business to be flexible, innovative, competitive, and future-ready while reducing telecom expenses. *astTECS Call Center Dialer is an omnichannel contact centre solution that offers advanced features and a real-time dashboard for agent monitoring. Advanced analytics and AI-based call center dialer will improve agent productivity and customer engagement. *astTECS provides a complete call recording solution for your company. *astTECS voice recorder is easy to use and offers advanced features. Integration with any PBX is seamless. Supports ISDN/PRI, IP, analog lines and mobile to record all incoming and outgoing calls.

CallView360®, provides all the conversion tracking you need to support your direct response and digital marketing campaigns. CallView360®, an analytics and tracking software, allows you to easily track and report calls and texts to your business using hundreds of data points, AI driven analytics, and customized reports. Highly customized reports allow you to quickly gain insights and calculate ROI. You can use customer behavior data to identify your customers, determine which marketing campaigns are successful, and assess the value of each inbound call or text. View and filter key call tracking data easily. Track and attribute inbound calls instantly. Ask us about instant marketing attribution for your inbound calls and text messages. Are you able to identify the source of your calls? CallView360®, which can insert dynamic tracking numbers into your website, landing page, and print ads, can track calls to their source, helping you identify and report where they are coming from.

Phonexa, an all-in one marketing software, has eight products that cover calls, leads and clicks, emails, SMSs, and much more. The company provides services to D2C businesses with high volumes of consumer traffic. Financial services, insurance, home service, legal, realty, and healthcare are all industries. Phonexa is a tracking software that can be used for performance, partner and affiliate marketing. The Phonexa Suite provides the underlying technology that helps performance marketing teams to drive ROI for brands through affiliate, partner and paid channels. Phonexa prioritizes results-based marketing for customer interactions such as clicks, phone calls, form submissions and website behavior. The Phonexa Suite is a single operating system that gives D2C publishers and networks, as well as brands and agencies, unprecedented control over campaigns. It also eliminates the lack of transparency in lead generation and automates processes. The Phonexa Suite

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

CallAction automates repetitive, time-consuming sales tasks throughout the customer's lifecycle. You can generate leads quickly using email, text, or phone calls. Automated data entry into your CRM will save you time. To improve lead conversion by as much as 391%, instantly respond to any email lead or phone call. Automate your response and follow-up with advanced drip campaigns. You can nurture your leads forever with authentic automation that is scalable and adaptable to different communication channels. You can leverage powerful scheduling options and resumable long term drip campaigns. Call capture system generates leads through inbound phone calls and texts into your CRM. Real-time data append intelligence allows you to discover secondary lead opportunities. Jump-ball broadcast inbound calls and email leads to your company as soon as you can.

In minutes, you can set up dynamic number insertion, call recording and call heatmap. CallRoot allows your marketing team to efficiently run campaigns, track performance and generate better results. To track multiple call sources and referring keywords, dynamically insert tracking phone numbers into your website. CallRoot will dynamically insert and track numbers from a pool. CallRoot can measure and record phone calls from your digital, search (PPC keywords), or offline marketing campaigns. Access complete analytics and download reports from the easy-to-use tracking dashboard. Measure and record phone calls from your digital, search (PPC keyword) and offline marketing campaigns. Access complete analytics and download reports from the easy-to-use tracking dashboard. Track incoming calls to your website visitors by using local phone numbers

Sayint captures and transforms customer conversations into actionable insights. Relevant stakeholders can use this intelligence to improve, automate, or develop key business functions. Sayint captures and transforms customer conversations into actionable information. Relevant stakeholders can use this intelligence to improve, automate, or develop key business functions. Sayint allows organizations to audit 100% of conversations, rather than 2-3% as the industry standard. The platform alerts the relevant teams about possible threats and breaches, and helps reduce penalties. This makes it easy to create compliance documentation and proof. Sayint uses a holistic approach to capture key metrics such as C-SAT, NPS, and CES based industry benchmarks, and also shows customer journey reviews from different data sources, and proactively engages with relevant services.

Patient Prism is the only call tracking company to use artificial intelligence and human coaching validation to deliver patients directly into your dental practice. It holds five USPTO utility patents. Patient Prism's award winning platform is used by successful dental groups to track and analyze new patients, identify and schedule high value patients, receive alerts, expert call coaching to win back lost opportunities, train staff members, and get real-time intelligence to improve their staffing and patient experience.

We reveal which keywords, channels, and campaigns made your customers pick up their phones - so that you can improve your marketing. ResponseTap assigns each website session a unique number that connects the call to a customer’s website journey and campaign history. This allows you to understand which keywords and campaigns drove phone sales. Smart Match is the fastest and most efficient way to link call revenues to marketing activity. It is easy to identify which marketing source is driving the highest number of phone sales when you activate it in ResponseTap. It takes only a CSV upload to be able to easily close the gap in your reporting puzzle. With lifetime access to your call data, you can easily compare performance. Although some Call Intelligence providers limit access to 12 months only, we believe that reporting year-on-year comparisons should be a given.

Free business numbers and call tracking No trial period. You get a free number that you can use to drive your business, be professional, and be safe. Unique phone numbers can help you find out who is calling and where they came from. Call data that you own (not ours) will help you learn more about your customers. Your mobile number should not be used to run your business. It's terrible! If you don't believe our word, Google it. It's easy and straightforward to sign up. It takes less than five minutes and there are no credit cards, commitments, or strings attached.

Call analytics allows you to track all calls made from advertising and digital platforms. You can also learn which sources are high-converting calls. Monitor all calls to maintain product quality standards, improve market effectiveness, and ensure quality control. By merging thousands of agencies and businesses, you can share insights and deliver ROI to the client. Call forwarding service allows you to work from anywhere, without missing an important call, and gives your business the speed-paced flexibility it needs to make the most out of your business transactions. Record calls to gain information and keep track of what customers say so you don't miss any crucial action items. Dynamic number insertion allows you to dynamically change your business phone number on your website based upon the online marketing source. This helps marketers determine which marketing activity brought the most traffic to their site.