Best Business Intelligence Software for Zoho Desk

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

Zoho Analytics (formerly Zoho Reports) provides powerful, actionable insights for your business. It is a self-service analytics and business intelligence software. Businesses can connect to any source and import data, analyze data through visual reports, dashboards, and securely share and collaborate on reports or dashboards with Zoho Analytics. The platform also integrates with top business apps.

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

Understand your customers like never before. Google Analytics provides free, powerful tools to analyze your business data in one centralized platform. Google Analytics 4 (GA4) is the latest evolution of Google’s analytics solution, offering a more detailed and holistic view of user behavior across websites and apps. Designed with privacy at its core, GA4 uses event-based tracking for greater flexibility and precision in data collection. It features advanced capabilities such as cross-platform tracking, machine learning-powered insights, and predictive analytics to help businesses uncover key customer insights and make informed decisions. With seamless integration with Google Ads and customizable reports, GA4 enables businesses to optimize their strategies while staying compliant with privacy standards.

Zoho Apptics is your go-to solution for comprehensive product analytics, designed to help you track app performance and gain meaningful insights. Whether you’re a developer, marketer, or product owner, Apptics streamlines the process of analyzing user activity, understanding behavior patterns, monitoring interactions, and identifying crashes or errors—all in one place. With compatibility across frameworks like Android, iOS, macOS, tvOS, watchOS, Windows, React Native, JavaScript, Flutter, and Unity, Apptics enables you to refine your app, enhance user retention, and build stronger customer relationships. Start exploring Zoho Apptics today—sign up and elevate your app strategy!

5X is a data platform that offers everything you need to centralize your data, clean it, model it, and analyze it. 5X is designed to simplify data management. It offers seamless integration with more than 500 data sources. This ensures uninterrupted data movement between all your systems using pre-built connectors and custom connectors. The platform includes ingestion, warehousing and modeling, orchestration and business intelligence. All of this is presented in a simple-to-use interface. 5X supports a variety of data movements including SaaS applications, databases, ERPs and files. Data is transferred automatically and securely to data lakes and warehouses. 5X's enterprise-grade security encrypts the data at its source, identifying personally identifiable data and encrypting it at a column-level. The platform is designed for a 30% reduction in total cost of ownership compared to building a platform yourself. It also enhances productivity by providing a single interface for building end-to-end pipelines.

Jump to our product page for more information about our data integration software. This includes solutions for Active Directory and SharePoint. Our data integration solutions offer developers the opportunity to use the flexibility and power offered by the SSIS ETL engine to connect almost any application or data source. Data integration is possible without writing any code. This means that your development can be completed in minutes. Our integration solutions are the most flexible on the market. Our software has intuitive user interfaces that make it easy and flexible to use. Our solution is easy to use and offers the best return on your investment. Our software has many features that will help you achieve the highest performance without consuming too much of your budget.