Best Business Intelligence Software for CELUM

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.

Consolidated Platform— Pimcore provides a single, consolidated platform to manage all business information, reducing data silos and improving data reliability, by compounding PIM, MDM, CMS, DAM and eCommerce. Multidomain and Multivector— Pimcore delivers powerful control over a wide range of data assets, including product, customer and vendor information, across different organizations and industries. Content and Commerce— Pimcore is the only open-source experience management platform that seamlessly integrates content and commerce, without the need for third-party services. Multilingual— Pimcore provides multi-language support for CMS, eCommerce and PIM, to ensure a truly universal customer experience. B2B and B2C capability— Pimcore creates best-in-class eCommerce ecosystems to build outstanding B2B and B2C eCommerce omnichannel experiences. Agile and flexible architecture— Pimcore is a flexible and scalable platform, which can support fluctuating business needs and adjust to future demands. Universal connectivity— Data from any source can be integrated, accessed and consumed by Pimcore applications, business processes and users.

Customers have the right to decide their own journey. SAP Marketing Cloud delivers on the promise of CRM. Increase revenue and allow customers to discover, engage and buy. Your marketing team can sharpen their focus by leveraging all aspects of customer needs and wants. Combine operational and experiential data to create a single view of customers. Eliminate silos within the organization to unlock the full potential of customer data. Get deeper insight into customers to understand their intent, and predict their behavior. With just a few clicks, you can identify hidden trends and uncover micro-segments to help you shape your marketing strategy. With greater insight and agility, you can build customer trust and strengthen customer relationships. Real-time business intelligence allows for quick analysis and confident decision making across the company. This will delight customers and optimize marketing performance.

You can take control of your entire content lifecycle. Sitecore Content Hub allows you to manage all aspects of your marketing content across all channels using a single integrated solution. All your digital assets, media, products, and other content can be found in one place. You can capitalize on personalization and control the content that feeds it. Use artificial intelligence (AI), machine learning, and content tagging to make the most of artificial intelligence (ML). Integrate seamlessly with Sitecore CMS, commerce solutions. A structured process allows you to plan, schedule, and organize content production. To find what you need, stop searching through multiple systems and sources. A digital asset management (DAM), which integrates seamlessly with your CMS, allows you to centralize all your marketing assets. A powerful content management platform (CMS), is only the beginning. Sitecore®, Experience Platform™, (XP), also combines customer data and analytics to provide personalized content for customers throughout their journey.

The only platform that enables all digital customer experiences. Built to eliminate silos Sprinklr is used by thousands of enterprises around the globe every day to market, advertise and care for consumers via 23 social channels, 11 messaging channels and chat. Why switch from fragmented point solutions and a platform that is purpose-built and unified to support your business? You can leverage the power to collaborate across channels and teams with a unified view and context of your customer to create better experiences for them. Listen to and learn from customers, market, and competitive insights, and then take action in real time. Real-time insight into brand awareness, customer loyalty, brand perception, and user satisfaction will help you to avoid guessing at your brand equity metrics.

Kibana is a free, open-source user interface that allows you to visualize your Elasticsearch data as well as navigate the Elastic Stack. You can track query load and understand how requests flow through your apps. Kibana allows you to choose how you want to present your data. Start with one question to see what interactive visualizations lead you. Kibana core ships the classics: histograms and line graphs, pie charts and pie charts, as well as sunbursts and sunbursts. You can also search across all your documents. Use Elastic Maps to explore your location data. Or get creative and visualize custom layers or vector shapes. Our curated time series interfaces allow you to perform advanced analysis of your Elasticsearch data. Use powerful, easy to learn expressions to describe queries, transformations, or visualizations.