Find and compare the best Artificial Intelligence software for Zoho CRM in 2026
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Use the comparison tool below to compare the top Artificial Intelligence software for Zoho CRM on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Bright Pattern
Bright Pattern
Bright Pattern delivers an exceptionally user-friendly and robust omnichannel contact center software solution powered by AI, tailored for forward-thinking midsize and large enterprises. Aiming to enhance customer service by making it more efficient, accessible, and faster, Bright Pattern presents the only genuine omnichannel cloud platform integrated with AI, which can be swiftly and effortlessly implemented by business users without the need for expensive professional assistance. This platform empowers companies to create seamless and personalized customer experiences across various communication channels, including voice, text, chat, email, video, messaging platforms, and bots. Furthermore, Bright Pattern enables businesses to evaluate and respond to every interaction across all channels through its integrated AI omnichannel quality management system. Founded by a group of industry experts who revolutionized leading contact center solutions, the company is now paving the way for the future with its cutting-edge cloud-first architecture, ensuring that businesses stay ahead in an ever-evolving technological landscape. With its innovative approach, Bright Pattern is not just transforming customer service but is also redefining how businesses engage with their clients. -
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Infobip
Infobip
With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform. -
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Ameyo by Exotel
Exotel
Ameyo is a comprehensive contact center solution that enables businesses to optimize customer interactions across voice and digital channels. With features like omnichannel customer support, AI-powered voicebots, and integration with popular CRM platforms, Ameyo helps streamline communication and improve service quality. The platform also includes tools for managing video interactions, collecting real-time customer feedback, and analyzing performance metrics, ensuring a seamless and efficient contact center experience. -
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Exceed.ai
Exceed.ai
Exceed.ai helps marketers increase their SQL conversion rates by working alongside their team. Our AI-assistant engages with every lead, attends every inquiry, qualifies every lead at scale, in real time with a personalized human-like two-way conversation over Email, Website Chat and SMS. The AI assistant automatically rings in sales when qualified leads are ready for a conversation with a human and book a meeting on your rep's calendar. Exceed integrates seamlessly with your CRM. It automatically updates your marketing automation platform to reflect the most recent lead status. This includes leads who are qualified, change jobs or leave the company. Exceed.ai is helping companies like Monday.com, SugarCRM and LTSE to exceed their goals. -
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VoiceSpin
VoiceSpin
$36/user/ month VoiceSpin, an established player in outbound sales, utilizes 16 years of industry expertise to deliver an all-encompassing platform fused with AI and automation. This solution optimizes sales workflows, amplifies productivity, and enriches agent coaching. Seamless integration ensures a fluid operational environment. Key functionalities comprise AI-driven Dialer, Mass SMS, Coaching Suite, Global DIDs, Local Presence, CRM Fusion, Live Call Oversight, Performance Insights, and Speech Analysis. Initiating with VoiceSpin is straightforward; sales teams can arrange a demonstration for immediate productivity boosts and enhanced results. -
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Ecosmob
Ecosmob Technologies Pvt. Ltd.
CustomEcosmob provides market-leading expertise and solutions for businesses around the world that implement trending technologies. Modernize your network with cost-effective and advanced solutions. Ecosmob offers innovative VoIP services that are tailored to your business' needs. Ecosmob has extensive expertise in Open Source Telephony development. You can create interactive, scalable and robust web applications with the most advanced tech stacks. A responsive website will take your business to the next level and make your brand stand out from the rest. Mobile application development services can help you expand your digital reach and reach a wider audience. We create mobile applications that are highly scalable and robust to meet your business needs. AI and ML technologies can open up new business opportunities and possibilities. -
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Voiso
Voiso
$49 per user per monthVoiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics. Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support. Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally. -
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Omind
Omind
$99 per monthEngage proactively with your audience, tailor interactions to individual preferences, automate dialogues, and design user experiences across business messaging platforms. Demonstrate your commitment to customer satisfaction, enable your staff to communicate effortlessly through various channels, and leave both a memorable first impression and a long-lasting impact. Quickly and effortlessly create and implement conversational AI bots using our intuitive no-code builder, and incorporate custom functions and datasets for more sophisticated tasks. Enjoy a user-friendly WhatsApp campaign interface that lets you send notifications with professionalism and ease. Effortlessly visualize your data through our dashboards, ensuring you have access to all the information you need while staying aligned with the latest industry trends at the click of a button. We prioritize data security, utilizing data centers located in the EU, US, and SEA, all protected by AES 256-bit encryption and in-transit security measures, guaranteeing that your information remains safe and secure. Additionally, our platform continuously evolves to meet the changing demands of your business, ensuring that you can adapt and thrive in a dynamic environment. -
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SnatchBot
SnatchBot
$30 per monthSnatchBot removes the complexity and allows you to create the best chatbot experience possible for your customers. To comply with regulatory requirements, we provide robust administrative features as well as enterprise-grade security. SnatchBot's omni-channel platform supports the entire lifecycle for a bot. It includes testing, development, publishing, hosting and monitoring. The tools also include NLP and voice recognition. The platform offers robust administrative features, scalable security and enterprise-grade compliance with all regulatory mandates. You can design conversations to use "simple" and "multiple choices" or something more complicated such as action buttons, translations, collecting payments, sending receipts, and many more. You don't need any coding or technical skills. Your bot can be published wherever your users are. You can create an automated (bot) or human (Human Hybrid), chatbot. -
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Moxo
Moxo
Moxo’s service orchestration platform revolutionizes complex B2B interactions by delivering seamless and efficient experiences. Inefficiencies and risks often arise when business processes are scattered across departments, clients, vendors, and partners. Moxo eliminates these challenges by unifying workflows—transforming fragmented operations into streamlined, cost-effective solutions that boost client satisfaction. Moxo platform accelerates essential tasks such as client onboarding, document management, and exception resolution. The outcome: quicker process completion, minimized compliance risks, and exceptional client experiences. Trusted by industry leaders in financial services, consulting, legal, healthcare, and real estate—including Citibank and BNP Paribas—Moxo powers the orchestration of mission-critical business relationships. -
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ZoomInfo Marketing
ZoomInfo
Identify potential leads that are ready to make a purchase by exploring relevant topics and keywords online. Gain access to over 65 million direct dial numbers and more than 150 million verified email addresses. Customize your account landscape by utilizing over 300 attributes, insights, and recent activities for precision targeting. Implement focused display and social media advertising campaigns directed at prospective clients based on their job titles, management levels, and departments within companies that demonstrate buying intent. Aim for high-value accounts and decision-makers in your target market to maximize your outreach. Initiate marketing efforts using top-notch buyer intent signals, industry insights, and technographic information. Seamlessly integrate with your CRM and marketing automation tools for effective cross-platform targeting. Encourage website visitors to engage and convert into leads, whether through initiating conversations or completing forms. By leveraging real-time insights and analyzing on-page behavior, you can effectively engage, nurture, and convert a greater number of website visitors into valuable leads. This strategic approach ensures that your marketing efforts are not only efficient but also highly effective in driving conversions. -
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Caffeinated CX
Caffeinated CX
$299 per monthWe utilize your knowledge center, website, and additional resources to train our AI effectively. Caffeinated adeptly tailors its responses to customer inquiries, drawing from the insights gained through your team's past interactions. Our AI continuously evolves and adapts, utilizing your knowledge center, support protocols, ticket histories, and various other inputs. It can automatically categorize tickets according to customer issues and sentiments, thereby reducing the need for manual customer experience data adjustments. You will gain insights into complete resolution times, average initial response times, and numerous other metrics. Furthermore, our AI recommends the most pertinent macros based on the inquiries posed by customers. It is designed to operate seamlessly across multiple communication channels, including email, chat, or SMS. Data forms the core of our operations, and we are committed to delivering results, or you receive a full refund. With Caffeinated, your customer support process becomes not only more efficient but also significantly more insightful. -
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OmniMind
OmniMind
$39 per monthOur low-code platform empowers you to effortlessly develop personalized AI solutions that cater to your specific requirements. The system's adaptability enables the utilization of a diverse array of AI algorithms, such as OpenAI and ChatGPT, alongside your proprietary data and knowledge base. OmniMind serves as a SaaS that integrates your own information and data from multiple sources to facilitate AI-driven answers. With OmniMind, you can seamlessly process data without needing to code, all within AI frameworks. At OmniMind.ai, we prioritize delivering a straightforward and user-centric interface that simplifies the process of constructing custom AI systems. Whether you are a novice in the AI realm or a seasoned developer, our platform is crafted to help you reach your objectives swiftly and efficiently. In addition, we are committed to continuous improvement, ensuring that our users have access to the latest advancements in AI technology. -
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Chatsimple
Chatsimple
$49 per monthChatsimple serves as an AI-powered copilot designed to enhance the experience of every visitor to your website. With this advanced tool, you can provide each visitor with a personalized VIP experience, guiding them seamlessly to the products and case studies that suit their needs. Transform the way your customers interact with your online platform by introducing the most intuitive search engine tailored for your business. This proactive engagement tool helps identify potential buyers while capturing essential visitor details and qualifying their specific requirements. Additionally, it compiles insights regarding customer needs and concerns, enabling you to offer personalized responses that facilitate swift and informed decision-making. By integrating a customized sales agent into your website, you can effortlessly convert visitors into customers, even during off-hours. Featuring support for over 175 languages, Chatsimple guarantees high-quality responses around the clock across various channels. Engaging in meaningful conversations not only enhances customer satisfaction but also boosts their lifetime value. With Chatsimple at your service, you can prioritize all your customers and maintain consistent delivery, day or night, making your website a more responsive and user-friendly environment. -
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B2Metric
B2Metric
$99 per monthA customer intelligence platform designed to aid brands in examining and forecasting user behavior across various channels is essential for modern marketing strategies. This platform enables swift and precise data analysis, allowing businesses to uncover behavioral patterns and trends for informed decision-making, leveraging the capabilities of AI and machine learning. B2Metric seamlessly connects with a wide array of data sources, including commonly used databases, to facilitate comprehensive insights. By predicting customer churn, brands can enhance their retention strategies and implement timely preventive measures. Additionally, customers can be categorized into specific segments based on their behaviors, attributes, and preferences, thus allowing for more targeted marketing initiatives. The refinement of marketing strategies through data-driven insights boosts performance, enhances targeting precision, personalizes customer interactions, and optimizes budget allocation. Furthermore, creating tailored marketing efforts and optimizing touchpoints leads to distinctive customer experiences. With AI-driven marketing analytics, businesses can effectively reduce user churn while fostering growth. By identifying customers at risk of leaving, companies can devise proactive retention strategies utilizing sophisticated machine learning algorithms, ultimately ensuring sustained engagement and loyalty. This comprehensive approach to customer intelligence empowers brands to thrive in an increasingly competitive landscape. -
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Refold
Refold AI
Refold.ai is a full-stack AI integration platform that solves enterprise integration challenges by automating workflow creation, data mapping, and testing across hybrid environments. It enables software teams to build complex multi-step workflows and manage legacy systems such as SAP, Oracle Fusion, and Workday Finance with ease. Its unique memory graph technology anticipates API version conflicts and endpoint failures while offering real-time adaptation and self-healing workflows. Refold’s marketplace supports instant integration with 100+ enterprise applications, complemented by seamless authentication, audit trails, and observability features. The platform can be deployed on cloud, self-hosted, or within customer environments, supporting major cloud providers and air-gapped networks. Refold accelerates integration delivery, helping teams reduce delays, improve scalability, and win enterprise deals faster. Use cases include solution engineering to build demos, professional services to speed delivery, product teams to embed integrations, and AI teams powering internal agents. With certifications like SOC 2, ISO 27001, GDPR, and HIPAA compliance, Refold ensures enterprise-grade security. -
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Affinda
Affinda
Affinda redefines intelligent document processing by enabling organizations to automate extraction workflows with unmatched speed and precision. Instead of traditional machine-learning pipelines that demand long training cycles, Affinda learns instantly from individual documents and adapts on the fly. Its AI agents can classify files, extract structured and unstructured data, apply cleansing and transformation rules, and validate outputs according to each organization’s logic. Users can connect Affinda to 400+ business applications through natural-language integration instructions, while developers can generate type-safe models and interface directly through powerful APIs. The platform enhances LLM capabilities with purpose-built components such as RAG memory, advanced OCR, reading-order intelligence, and agentic workflow orchestration. Whether processing invoices, resumes, contracts, insurance forms, or highly specialized documents, Affinda maintains industry-leading accuracy that enables straight-through processing. Enterprise customers benefit from global data centers, privacy-first infrastructure, and flexible deployment options. With consumption-based pricing and no required sales calls, onboarding is fast, transparent, and designed for rapid scaling. -
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Flows
Bipath
$99 per monthBipath's Flows is a comprehensive managed service designed to unify business tools, automate processes, and enable effortless data transfer among various applications without any need for user action. By linking to any application that supports APIs, Flows streamlines business operations, empowering organizations to focus on expansion without the burden of coding or mastering unfamiliar systems. The platform is compatible with a diverse range of applications. The integration process begins with a request submission outlining specific needs, followed by constructing the workflow integration adhering to industry standards, complete with error management and notifications. After thorough testing, the integration is then deployed into the live environment, ensuring efficient communication between applications, which optimizes operations and boosts productivity. Once the testing phase is successfully concluded, the newly created Flow goes live. This managed approach allows for scalable workflows and API integrations, ultimately enhancing overall business performance. -
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🌱kvitly
🌱kvitly
$0🌱kvitly is a cutting-edge platform harnessing AI technology to assist entrepreneurs and small businesses in establishing their digital footprint, optimizing operations, and achieving growth with ease. Users can leverage a user-friendly AI website builder to design and personalize their sites in mere minutes, all without the need for coding skills. Additionally, the platform enhances e-commerce capabilities through smooth payment integration, empowering businesses to efficiently sell products and manage their orders. In addition to website development, 🌱kvitly features a comprehensive CRM system that helps monitor customer engagements and improve communication. Its AI-driven marketing tools facilitate the creation of content for social media, advertisements, and promotional campaigns, thereby simplifying the process of captivating and retaining customers. Furthermore, the platform seamlessly connects with vital services such as Google Analytics, Zapier, live chat options, and email automation, providing businesses with a holistic solution in one unified interface. With such a wide array of features, 🌱kvitly stands out as an invaluable resource for those looking to thrive in the digital landscape. -
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SalesScripter
SalesScripter
$29 per monthSalesScripter is an advanced platform that harnesses AI technology to create customized sales scripts and facilitate sales engagement by conducting interviews to gather crucial details about your offerings and potential clients. This platform generates an extensive array of resources, including personalized call scripts, follow-up messages, meeting outlines, responses to objections, voicemail prompts, email templates, and interactive tools that enhance your communication efforts. It features a user-friendly Sales Message Builder, integration with ChatGPT for innovative phrasing ideas, and an interactive script layout that includes section buttons, objection-response selectors, and quick-access voicemail scripts. Moreover, it provides functionalities such as email automation, a recruiting and applicant screening tool, a sales role-play simulator, and an email finder for easy outreach. The platform comes with pre-loaded scripts tailored to various sectors like digital marketing, SEO, SaaS, real estate, insurance, IT, logistics, and many others, ensuring that users are well-equipped for diverse sales situations while saving time and improving effectiveness. -
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Aleph
Aleph
Aleph is a finance platform designed for AI, facilitating financial planning and analysis by merging data consolidation, spreadsheets, dashboards, and intelligent automation to enhance finance processes. It seamlessly integrates with over 150 systems, including ERP, HRIS/ATS, CRM, and various databases, utilizing no-code solutions to ensure real-time data synchronization. The platform adeptly transforms raw data through mapping, table combinations, and applying specific calculations, while securely storing essential metrics. Users can access Aleph via a web interface, complemented by spreadsheet add-ins that allow for the preservation of existing models, all while leveraging more accurate and live data. With features like dashboards and drill-down capabilities, it enables users to identify variances, expedite reporting and closing procedures, engage in forecasting and budget planning, model various scenarios, manage headcount effectively, and share visualized metrics across teams. Additionally, it incorporates robust security measures (SOC 2 Type II) and compliance features, ensuring clients receive immediate value from the platform; many report achieving operational readiness and generating reports within just a few days or weeks after implementation. This rapid onboarding and user-friendly design make Aleph an appealing choice for organizations looking to optimize their finance workflows. -
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CData Connect AI
CData
CData's artificial intelligence solution revolves around Connect AI, which offers AI-enhanced connectivity features that enable real-time, governed access to enterprise data without transferring it from the original systems. Connect AI operates on a managed Model Context Protocol (MCP) platform, allowing AI assistants, agents, copilots, and embedded AI applications to directly access and query over 300 data sources, including CRM, ERP, databases, and APIs, while fully comprehending the semantics and relationships of the data. The platform guarantees the enforcement of source system authentication, adheres to existing role-based permissions, and ensures that AI operations—both reading and writing—comply with governance and auditing standards. Furthermore, it facilitates capabilities such as query pushdown, parallel paging, bulk read/write functions, and streaming for extensive datasets, in addition to enabling cross-source reasoning through a cohesive semantic layer. Moreover, CData's "Talk to your Data" feature synergizes with its Virtuality offering, permitting users to engage in conversational interactions to retrieve BI insights and generate reports efficiently. This integration not only enhances user experience but also streamlines data accessibility across the enterprise. -
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Rootle
Rootle AI
Rootle is a Voice AI Platform built around a KPI-first approach, beginning with clearly defined business outcomes and then designing conversations backward to achieve them. Instead of treating interactions as isolated touchpoints, Rootle orchestrates connected journeys across voice, WhatsApp, RCS, and email, ensuring every conversation contributes toward measurable business goals. By understanding user intent, maintaining context across channels, and dynamically adapting conversation paths, Rootle creates interactions that feel intelligent, responsive, and outcome-driven. Whether the objective is resolving a customer query, completing a transaction, qualifying a lead, or increasing conversions, Rootle ensures every step aligns with business priorities and customer needs. Unlike traditional automation systems that prioritize scale and call volume, Rootle focuses on business impact. It optimizes for completion rates, resolution quality, customer satisfaction, and conversion outcomes while continuously learning from interactions to improve performance over time. Designed for flexibility, Rootle adapts across industries including BFSI, education, eCommerce, hospitality, telecom, utilities, healthcare, logistics, and more. It supports diverse use cases such as onboarding, customer support, collections, reminders, bookings, retention, and lead qualification. Enterprise-ready by design, Rootle complies with Telecom Regulatory Authority of India regulations, follows Digital Personal Data Protection Act guidelines, supports Indian data residency requirements, and aligns with ISO standards to ensure strong security, privacy, compliance, and reliability across every customer interaction. -
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Azeon
Azilen Technologies
$0.89 per resolutionAzeon is an advanced Agentic AI platform built to transform customer support operations across voice, chat, and email channels. Designed for modern enterprises, Azeon combines intelligent AI agents with contextual understanding, conversational memory, and workflow automation to deliver faster, smarter, and more human-like customer interactions. Unlike traditional support automation tools, Azeon does not just respond to queries. It understands customer intent, remembers previous interactions, accesses real-time enterprise data, and takes actions across systems to resolve conversations end-to-end. -
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HyperDial
HyperDial Technologies
$16/month HyperDial is an all-encompassing AI-driven cloud telephony solution designed to enhance connection rates and convert more calls into profit. It integrates a worldwide database of local and toll-free numbers with features like local-presence dialing, automatic number rotation, and AI-driven number health monitoring to prevent carriers from marking numbers as spam. The platform employs predictive, auto, power, and parallel dialing methods to ensure representatives spend more time conversing rather than waiting, complemented by automated follow-ups, voicemail drops, call scheduling, and disposition management. A browser-based softphone utilizing WebRTC supports both inbound and outbound communications, providing advanced functionalities such as IVR, smart routing, call queues, forwarding, recording, transfers, and conferencing. Users can access real-time dashboards, alongside call, user, and number reporting tools, to monitor connect rates and evaluate team effectiveness. With built-in integrations for platforms like HubSpot, Salesforce, Zoho, Pipedrive, Freshdesk, Slack, and Zapier, as well as an open API and webhooks, every call is synced automatically. The system maintains compliance with GDPR regulations, offers encryption, and features role-based access from the outset, ensuring both security and ease of use for organizations. Ultimately, HyperDial not only streamlines communication but also empowers businesses to maximize their outreach and revenue potential.
