Find and compare the best Artificial Intelligence software for Five9 in 2025
Sort:
Use the comparison tool below to compare the top Artificial Intelligence software for Five9 on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
-
1
Botsplash
Botsplash
Reach out for pricingBotsplash, a B2B, multi-channel conversation platform, connects businesses with their customers through a single web-based platform. Botsplash helps companies increase efficiency, generate more quality leads, and achieve higher sales. Our platform is powered by Machine Learning/NLP modules that allow for automated responses, routing and escalations, as well as live chat or SMS text. It is the perfect combination of live chat and automated bots. -
2
1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows
-
3
Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.
-
4
LumenVox
LumenVox
55 RatingsAI-driven speech recognition technology and voice authentication technology can transform customer engagement. Our 20-year history has been dedicated to ensuring that our partners are successful through collaboration. Our curiosity keeps us innovating for 20 more years. Our flexible speech-enabling technology allows you to create a solution that meets all your customers' needs, reliably and affordably. We do one thing well. Speech-enabling your applications is our specialty. Deliver great voice automation and interactions. LumenVox ASR/TTS can be used for simple commands or more complex questions. This will help you increase efficiency on both ends of the phone line. You won't ever repeat yourself. You will have the most flexibility in terms of capabilities, deployment, and monetization. LumenVox can help you create it if you can think of it. Our intuitive technology and toolsets make it easier to reduce time from development to deployment. -
5
Dialogflow
Google
4 RatingsDialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers. -
6
CallFinder
CallFinder
4 RatingsTransform Your QA with the Speech Analytics Experts: CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. Spend your valuable time coaching agents on what matters most to you and your customers. -
7
Resemble AI
Resemble AI
$30 3 RatingsWith just 5 minutes of audio data, you can create clones voices. You can use that voice to create dynamic content quickly using the API or our authoring tool. Discover How AI Voices Can Scale with Resemble's low latency API and 44 kHz AI Voices. Create realistic text-to-speech AI voices with Resemble's voice cloning software. -
8
Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.
-
9
ServiceNow
ServiceNow
$100 per month 1 RatingEmbrace digital workflows and watch your team flourish. By leveraging advanced solutions, your organization can enhance productivity and foster greater employee engagement. ServiceNow revolutionizes the way work is done, transforming outdated manual processes into efficient digital workflows, ensuring that both employees and customers receive prompt and seamless support. With ServiceNow, you gain access to digital workflows that not only enhance user experiences but also boost overall productivity for both staff and the organization as a whole. Our platform streamlines work complexities through a unified cloud system, known as the Now Platform: an intelligent and user-friendly solution tailored for modern work environments. You can select from our pre-designed workflows or craft custom applications tailored to your needs. Built on the Now Platform, our diverse product portfolio addresses critical IT, Employee, and Customer Workflows, providing the enterprise solutions necessary for a thorough digital transformation. Elevate the experiences you offer and unleash the productivity you seek, now enhanced with native mobile functionalities for daily tasks across your organization. This transition to digital workflows is not just beneficial; it is essential for staying competitive in today's fast-paced business landscape. -
10
Daisee
daisee
$89/month Daisee develops technology to give you deep insight into the behavioural, emotional, and commercial dynamics of your customers. Daisee automatically scores all customer interactions using a digital quality scorecard that is the first of its kind. This automatically identifies quality assurance issues that need human intervention in areas such as compliance, communication, and conduct. Daisee allows you to see beyond words and uncover the emotion deep within your interactions. It reveals what your customers really think, feel, and are saying. Daisee is software that can be easily deployed across any telephony system and can help organisations immediately create business value. Globally Daisee is available in Australia, New Zealand, and the USA. -
11
Sapling AI Writing Assistant
Sapling Intelligence
$25 per monthAI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents. -
12
Google Cloud Agent Assist
Google
$0.06 per sessionEnhance customer interactions with human agents through Agent Assist, a feature of Google Cloud’s Contact Center AI. It offers pre-prepared responses for customers to ensure timely communication. By leveraging a centralized knowledge base, it provides comprehensive answers to customer inquiries. This capability allows agents to manage 28% more conversations, leading to a reduction in operational expenses, shorter average hold times for customers, and an improved capacity to manage peak traffic effectively. Customer satisfaction can see a boost of 10% thanks to the delivery of consistent, high-quality responses, and the training process becomes faster as agents learn from top performers. The implementation of Smart Reply can decrease abandoned chats by enabling response times that are 15% quicker, utilizing rapid answers sourced from the central knowledge base. Furthermore, Agent Assist suggests effective phrases used by successful agents, enhancing the quality and uniformity of the customer experience. This system also recommends relevant knowledge base content to assist agents in addressing customer issues more effectively, thereby minimizing wait times and ensuring customers receive precise information. Overall, the combination of these features streamlines the customer support process, making it more efficient and effective. -
13
Chatterbox
Resemble AI
$5 per monthChatterbox, an open-source voice cloning AI model created by Resemble AI and distributed under the MIT license, allows users to perform zero-shot voice cloning with just a five-second sample of reference audio, thereby removing the requirement for extensive training. This innovative model provides expressive speech synthesis that features emotion control, enabling users to modify the expressiveness of the voice from a dull tone to a highly dramatic one using a single adjustable parameter. Additionally, Chatterbox allows for accent modulation and offers text-based control, which guarantees a high-quality and human-like text-to-speech output. With its faster-than-real-time inference capabilities, it is well-suited for applications requiring immediate responses, such as voice assistants and interactive media experiences. Designed with developers in mind, the model supports easy installation via pip and comes with thorough documentation. Furthermore, Chatterbox integrates built-in watermarking through Resemble AI’s PerTh (Perceptual Threshold) Watermarker, which discreetly embeds data to safeguard the authenticity of generated audio. This combination of features makes Chatterbox a powerful tool for creating versatile and realistic voice applications. The model's emphasis on user control and quality further enhances its appeal in various creative and professional fields. -
14
AI-powered voice recognition technology and voice authentication technology can transform customer engagement. Flexible voice-enabled technology enables you to create a solution that addresses all your customers' needs, quickly and affordably. We do one thing well. Voice enablement for your apps is what we do. Deliver great voice automation and interactions. LumenVox ASR/TTS are both accurate and affordable. This will help you increase efficiency on both ends of the phone line. You won't be the same person twice. To serve all your customers, you can recognize multiple dialects using a single global language model. You have maximum flexibility in terms of capabilities, implementation, and monetization. LumenVox allows you to think of it and build it.
-
15
RedRoute
RedRoute
RedRoute serves as a voice assistant, functioning like a call center agent to efficiently address and resolve customer inquiries. By integrating seamlessly with both your phone and customer management systems, it facilitates customer updates effortlessly. In cases where RedRoute is unable to resolve an issue, the call is smoothly transferred to your live call center agents. Currently, our solution is particularly effective for businesses in the transportation and eCommerce sectors, although we are continuously enhancing our features. We provide a comprehensive 30-day free trial that activates once you automate your first call, with many customers achieving setup in under an hour and experiencing immediate cost savings. Our service is designed specifically for you; simply link your current software via our extensive range of over 30 integrations, set your initial preferences, and we take care of everything else. Automation starts right after setup, allowing your team to concentrate on other communication channels if your company utilizes voice, SMS, or chat services. Embrace the future of customer interaction with RedRoute and watch your operational efficiency soar. -
16
InSync.ai
InSync.ai
Numerous clients have transitioned to our services from other platforms after realizing the extensive effort required from their teams to maintain AI Chat effectively and without issues. You won’t need to recruit and maintain a staff of data scientists and software developers for its creation, as we handle all the demanding tasks, meaning your contribution will only involve providing information and system access. We excel at deciphering customer inquiries, and our AI, combined with our skilled team of Data Scientists, outperforms our clients by 30-50% in grasping their customers' intents. As these customer intents emerge, it will be beneficial to broaden the applications of automation, such as programming the bot with business rules that enable it to authenticate users, modify account settings, manage returns and exchanges, or issue refunds. This streamlined approach not only enhances customer satisfaction but also optimizes operational efficiency for your business. -
17
Replicant
Replicant
Introducing the world's pioneering autonomous contact center that delivers continuous, adaptable capacity for every customer interaction through advanced voice AI technology. Address customer concerns over the phone with seamless, lifelike AI-driven dialogues that effectively comprehend customer intent, leading to swift resolutions. Instantly respond to every incoming call and eliminate waiting times with round-the-clock service accessible at any time and from any location. Adjust your customer service capabilities up or down effortlessly without incurring excessive costs, needing to train additional agents, outsourcing, or preparing for seasonal shifts. Significantly lower your customer service expenses by only paying for the services you utilize, avoiding long-term commitments to capacity. Monitor overall customer satisfaction, analyze average handling times, and identify emerging trends such as competitor mentions, product defects, and upselling possibilities, enabling you to enhance your service like never before. This innovative approach not only streamlines processes but also empowers businesses to make data-driven decisions for continuous improvement. -
18
WIZ AI Talkbots
WIZ Holdings
WIZ Talkbots can fully automate routine tasks, allowing human agents to focus on high-value customers. This results in customers experiencing consistent service with significantly shorter wait times, which in turn enhances overall satisfaction. The scalability of WIZ AI Talkbots allows them to be tailored for a diverse range of business operations. Businesses can anticipate cost reductions ranging from 15% to 70%, alongside low integration expenses and a high potential for return on investment. Our unique Voice AI technology offers a conversational experience that feels genuinely human, captivating customers regardless of their language or accent. Furthermore, our custom Voice AI solutions are designed to include a variety of ASEAN languages and accents, ensuring inclusivity. Maintaining loyal customers is crucial for any enterprise as they contribute to its sustainability. By leveraging WIZ’s intelligent Talkbots, companies can significantly boost customer satisfaction and unlock new growth opportunities. Ultimately, investing in such innovative solutions not only enhances service quality but also fosters a deeper connection with clients. -
19
Verint EdgeVMS
Verint
Verint EdgeVMS is a scalable, enterprise-class solution for video monitoring, recording and analytics specifically designed for banks or credit unions. Verint Op Center is the video management system for today's modern financial institution. Op-Center is an enterprise-class video management system that allows organizations to monitor and control Verint-networked VVRs from a central location. It does this in a secure and centralized manner. Verint Guard Center is specifically designed for command-and-control environments. Security personnel can monitor up to 96 live cameras simultaneously. It is an easy and direct replacement for traditional analog matrix systems. The familiar joystick and keypad controls make it easy to transition any command-and control center to a networked environment. You can identify security threats in real-time, reduce risk, improve fraud investigation, and ensure operational compliance. -
20
Mavenoid
Mavenoid
Mavenoid offers a versatile support system tailored specifically for hardware manufacturers. By integrating both self-service and live assistance, it ensures that you are equipped to assist customers seamlessly, whether they need help with setup, day-to-day usage, or troubleshooting issues. Designed explicitly for hardware support, Mavenoid invites you to explore its capabilities in a test drive area that showcases its effectiveness across various products. From printers and speakers to dishwashers and robotic devices, Mavenoid enhances product support for some of the most renowned brands globally. The implementation of this support solution is swift, enabling it to be operational in just days rather than months. Transform your expertise into a functional product assistant within minutes, automating frequent inquiries related to troubleshooting, installation, and warranty management. The platform also streamlines escalations through a comprehensive set of live support tools, promoting more engaging interactions with your agents, including live video assistance. While chatbots are programmed to manage basic requests efficiently, they are also designed to foster more meaningful conversations rather than idle chit-chat. Mavenoid is committed to addressing genuine customer challenges effectively and efficiently. -
21
ValidSoft
ValidSoft
Nowadays, almost every online activity necessitates the use of passwords and security questions, which has become an integral part of modern life. Managing all these credentials can be quite tedious and exasperating. The primary purpose behind these measures is to safeguard our identities, allowing us exclusive access to our accounts and personal data. Despite the frequent reports of security breaches that compromise our passwords, there remains a strong desire for streamlined and efficient login methods that enhance user experience while reducing operational expenses. We are convinced that voice recognition stands out as the most effective authentication method that can transform our daily interactions. By providing a swift, secure, and password-free login process, businesses can significantly decrease the costs associated with password management. Additionally, they can ensure adherence to biometric privacy regulations. The verification method involves comparing a person's voice against their distinctive voiceprint to confirm their identity. This approach not only guarantees that individuals are who they claim to be but also allows for the implementation of a unified model across diverse channels, thereby achieving true omnichannel effectiveness. Ultimately, embracing voice authentication can revolutionize how we interact with technology while prioritizing security. -
22
Enhance your customer service by providing AI-driven contact center experiences that mimic human interaction, reduce expenses, and allow your human representatives to dedicate their time to more complex tasks. With Contact Center AI, you can achieve these goals effectively. This technology liberates agents, enabling them to tackle challenging inquiries while offering them immediate access to essential information and guided workflows. Experience authentic customer interactions that facilitate precise multi-turn dialogues, all driven by advanced deep learning systems inspired by Google Assistant. Transform your conversations into valuable insights through detailed analytics and reporting that reveal crucial factors influencing calls, customer emotions, and much more. Foster engaging and meaningful interactions with powerful AI capabilities, as Contact Center AI revolutionizes the landscape of conversational technology. Equip your teams with practical insights that lead to improved performance, creating virtual agents that serve as champions for your customers and enhance overall satisfaction. In this way, the future of customer service becomes both innovative and efficient.
-
23
Sedric AI
Sedric AI
A centralized hub transforms intricate compliance duties into a seamless, automated process. This reliable platform not only activates policies but also streamlines detection and response while generating reports effortlessly. With the pioneering compliance-focused AI, Sedric has established itself as the benchmark for comprehensive compliance management within the financial sector. Financial compliance teams leverage Sedric AI to translate policies into actionable processes, automate both execution and reporting, and elevate compliance into a catalyst for business advancement. Acting as your operational partner, Sedric identifies potential problems in real-time, allowing for preemptive action. The AI efficiently highlights and categorizes violations, enabling you to concentrate on the most pressing issues. Additionally, Sedric equips your team to proactively implement escalation and mitigation strategies. With live dashboards and instant report generation available for management, audits, and examination requests, the oversight response procedure becomes significantly more manageable. Overall, Sedric not only simplifies compliance but also enhances overall operational efficiency. -
24
Cresta
Cresta
Transform team effectiveness dramatically by utilizing live prompts that suggest the ideal responses for every customer interaction. Within every team, certain individuals consistently demonstrate greater productivity and efficiency than others. Cresta’s advanced AI technology identifies the unique strategies employed by these high achievers and provides real-time coaching to disseminate these best practices throughout the team. The outcome? A subject matter expert present at every customer interaction. Cresta's robust AI system continuously learns and refines its approach across various channels and scenarios to enhance team performance. Significantly boost compliance and overall team efficiency with immediate support and tailored coaching derived from insights from your top performers. By analyzing every conversation, Cresta monitors agent performance and reveals coaching opportunities, enabling managers to focus more on nurturing talent rather than merely reviewing transcripts. This innovative approach ensures that every team member can tap into the collective wisdom of their highest-performing colleagues. -
25
Verint AI Blueprint
Verint
It is easy to get lost in the shuffle of AI trends and buzzwords. You need a map to help you navigate the world of AI. Your company must know how automation can best benefit your bottom line, employees productivity, and the customer experience. Verint AI Blueprint™ allows you to determine which conversational AI use case will generate immediate ROI and long-term enterprise value. AI Blueprint, which is a team of experts from Verint, generates a roadmap to ensure your automation's continued success and improvement. It also highlights business opportunities based upon your customers' data. AI Blueprint will help you navigate the process of building enterprise-grade chatbots and conversational AI. While it's easy to believe in AI, without proper planning, you run the risk of launching conversational AI initiatives that don't address your customers' needs.