Compare the Top Account-Based Advertising Platforms using the curated list below to find the Best Account-Based Advertising Software for your needs.

  • 1
    Integrate Demand Acceleration Platform Reviews
    We connect customers to the brands they want. With the only omni-channel demand platform, you can build meaningful relationships with prospects and customers to increase revenue. You can take control of every customer journey. Your personalized demand cloud. You are a B2B marketer and you struggle to manage the increasing volume of lead data coming from different sources. People, data and processes are not aligned. Your top-of-funnel demand generation efforts are inefficient and fragmented, and the customer journey is not connected. This makes it difficult to meet your pipeline goals. Integrate Demand Cloud allows you to connect with buyers wherever they are. It aligns people, data and processes to create seamless customer journeys that are personalized and increase marketing ROI.
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    SAP Marketing Cloud Reviews
    Customers have the right to decide their own journey. SAP Marketing Cloud delivers on the promise of CRM. Increase revenue and allow customers to discover, engage and buy. Your marketing team can sharpen their focus by leveraging all aspects of customer needs and wants. Combine operational and experiential data to create a single view of customers. Eliminate silos within the organization to unlock the full potential of customer data. Get deeper insight into customers to understand their intent, and predict their behavior. With just a few clicks, you can identify hidden trends and uncover micro-segments to help you shape your marketing strategy. With greater insight and agility, you can build customer trust and strengthen customer relationships. Real-time business intelligence allows for quick analysis and confident decision making across the company. This will delight customers and optimize marketing performance.
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    Albacross Reviews
    Albacross Revenue Acceleration The Revenue Acceleration Platform gives you unprecedented power to capture the demand of companies and accelerate your revenue. You can identify anonymous website visitors. Reach out to companies with high buying intent but aren’t converting. Integrating Albacross into your existing platforms will save you time and increase efficiency. Self-service account-based marketing. Personalized ads targeted at companies and used to influence decision-makers. You can search for leads by industry, country, annual revenue, and many other criteria. A variety of tools are available to help you find and filter high-value leads. {Pick your daily budget and campaign length.|Choose your daily budget and campaign length.} Your banner ads are a great way to show the world! We support HTML5, PNG, and JPG.
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    RollWorks Reviews
    RollWorks can help you grow your revenue, whether you're just starting out or scaling up. Account-based programs deliver the right message to the right audience on the right channel at exactly the right time. No matter what your goal, you can turn your target accounts into new business opportunities or expansion. Your marketing plans will be built upon this foundation. Identify your ideal customer profile and target accounts. Find key contacts. Run effective cross-channel campaigns. With ads and automation, engage your ICP, target accounts and key buyers. You have full visibility into your impact. You can measure the effectiveness of your ABM at both an account and contact level. This ABM planning template deck is ready-to-go and boss-approved. It will help you get major props at your next meeting. It was created by us for you to make it yours.
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    Influ2 Reviews
    Influ2 is the pioneering account-based marketing platform. It is the first person-based marketing platform. B2B marketers can target selected decision-makers, capture their intent and track engagement at each level. The company serves 75+ medium- and enterprise clients worldwide, including Fortune 500 B2B companies like NVIDIA, Capgemini and Episerver. Influ2 has offices in NY and CA with 50+ employees. The Influ2 platform allows users: - Build an audience Upload personal messages and visuals Monitor all interactions at both the account and individual level The behavioral scoring model allows leads to be identified before they submit a lead request form. Influ2 has a person tracker that allows marketers to see every person who has interacted with their campaign. This allows them to see names, companies, and other related data. This information allows B2B marketers to create more engaging campaigns that resulted in a 4--7x increase in leads.
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    MRP Prelytix® Reviews
    For over 20 years, we’ve focused on the needs and challenges of enterprise sales and marketing teams. MRP Prelytix® is purpose-built to simplify the complexity of your operating environment, enabling account-based programs that are coordinated with existing marketing programs, across all your global marketing initiatives. We understand every enterprise has its own set of requirements and constraints, which is why MRP puts you in control. If you have a seasoned ABM team with a ton of bandwidth or limited experience with constrained resources, or even if your tech stack is robust or lacking, we’ve got you covered. At your discretion, you can deploy our predictive insights as a standalone or integrated solution and can even activate our seasoned, global, multilingual ABM experts or tap into our built-in omnichannel deployment services.
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    Kwanzoo Reviews
    Kwanzoo is the industry's premier Account-Based Go to Market (GTM) platform. It is available to mid-to large B2B Enterprises as well as high-growth SaaS startups. Our platform allows sales, marketing, customer success, and sales teams to generate predictable revenue growth through engagement with target accounts and buying groups throughout the customer journey. Account-Based Advertising generates qualified traffic and engages target accounts and personas. Account-Based Selling converts qualified accounts (MQAs), to opportunities. Account-Based Intelligence reveals the locations of buyers for specific solution categories and prioritizes accounts that are available for sales outreach. Our flexible, transparent model gives deeper insights and allows for rapid adaptation to meet changing GTM goals. HCL, Contrast Security and Treasure Data are some of our customers. Bluekai, Bombora, D&B, 180byTwo and Kickfire.
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    Jabmo Reviews
    Jabmo ABM Platform was built on an omni-channel account-based platform that delivers relevant, targeted and personal ads to decision-makers within target accounts. Jabmo can reach your target accounts, even if they prefer to do their research anonymously and not fill out forms or talk to your sales team. Jabmo clients often see Jabmo driving more traffic from their target accounts within 90 days of program launch than any other marketing channel. Jabmo clients experience increased engagement with their target accounts through other marketing channels. ABM creates brand awareness passively and increases engagement when other brand marketing messages is presented. Jabmo clients experience increased engagement with target accounts through other marketing channels. ABM increases brand awareness and engagement in the future when other brand marketing messages can be presented.
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    6sense Reviews
    6sense Revenue AI™, eliminates guesswork and provides the data and visibility your revenue team needs to create and convert high quality pipelines into revenue. 6sense Revenue AI™, which eliminates the time-consuming, expensive guesswork that has plagued B2B revenue departments for decades, drives predictable revenue growth. Maximize every digital investment. Illuminate hidden buyer behavior. Analyze millions upon millions of data points to uncover in-market accounts. You can drive the right action at every moment, across all channels. Many companies want what your offer, but martech systems aren't able to accurately detect buyer interest. The Dark Funnel™ is where this vital, hidden data is kept. 6sense analyzes and illuminates these insights. Automate prospect follow-up with AI-powered conversational email. Sales and marketers can create personalized emails with AI-powered 6sense® Conversational Email to convert prospects into sales meetings.
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    Terminus Reviews

    Terminus

    Terminus Software

    We empower high-performing go-to-market teams™. Transform the way your company generates revenues. Terminus is for sales and marketing professionals who care more about generating revenues than generating leads. Terminus' Data Studio is the foundation of Terminus. You can use this data studio to quickly understand and prioritize the right targets using firmographic, intention, engagement, psychographic, and relationship data. Terminus allows you to send personalized messages to the right audience, no matter where they may be. You can create consistent experiences across all channels, including chat, email, social advertising, chat, and email personalization. Terminus seamlessly pulls together all your account data to keep your go-to market teams aligned, from the first touch through renewal and expansion. Automate sales to alert them to meaningful engagements, centralize information about accounts, and provide better pipeline prediction to help accelerate opportunities.
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    Metadata.io Reviews
    Not just generate leads, but demand. Metadata is the most trusted platform for demand generation for MQLs and pipeline, ABM, growth, ABM, and other areas. Data driven demand turns accounts into customers. Create a closed loop B2B demand engine. Metadata takes care of the rest. Find your marketing sweet spot. You can build audiences using technology usage, buyer intention, firmographic, marketing automation and CRM data sources. Access to over 1.2B contact profiles. Learn and experiment at scale. Metadata's AI generates hundreds upon hundreds of tests so you don’t have to. Find the most effective combinations of creatives, audiences, results, and engagements that will engage your accounts. Identify the demand, optimize to revenue, and repeat. Performance, attribution reporting based upon pipeline generated, account engagement and existing pipeline influenced. B2B marketers have many problems. We are committed to creating an industry-leading solution for companies.
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    Folloze Reviews
    Digital-first buyers today want more. Give them an experience they will never forget. In less than 30 minutes, create dynamic digital buyer experiences. No-code designer makes it easy for you to support any marketing program or campaign throughout the buyer journey. Use your existing data, content, and messaging to personalize and guide buyers along their unique journeys at enterprise scale. Execute marketing-led campaigns that target the right accounts and help them achieve their booking goals. Analyze target accounts using a shared view of engagement that covers every channel and touchpoint. Understanding buyers, whether they are known or not, their needs and challenges and where they are on their journey.
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    Triblio Reviews

    Triblio

    Triblio (a Foundry company)

    Triblio's Account Based Marketing solution combines inbound and outbound marketing with sales plays for revenue generation. Our platform allows clients to run targeted ads and web personalizations to generate demand from their most important accounts. Triblio can be integrated with a variety of marketing, sales and analytics tools. Multichannel campaigns are becoming more important than ever. Our proprietary intent data includes 175M global profiles, 5B monthly interactions, and allows you to predict accounts that will be in-market for products and services. You can easily create multi-channel, multistage ABM campaigns using a drag-and-drop editor. These campaigns nurture prospects from their initial interest to closing-won. You can easily create multi-step, multichannel ABM campaigns that nurture buyers throughout the entire purchase journey.
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    D&B Lattice Reviews

    D&B Lattice

    Dun & Bradstreet

    D&B Lattice (formerly Lattice Engines). Marketers need to be able aggregate and consolidate all data and map and organize data by account, buying centre, and contact hierarchies in order to participate in ABM programs. This allows marketers to create targeted campaigns that engage prospects, customers and customers in a meaningful manner. Marketers need AI to predict who will buy, what they will buy, and when. This requires more than scoring accounts. It also means identifying if buying teams have formed, assessing the buying stage, and delivering the next best offer. Personalized campaigns have a 2x higher engagement rate and 3x higher close rates than routine campaigns. AI-powered insights can be used to create targeted messaging for each persona at target accounts and activate them through all channels. ABM programs must ensure that customer data is secure and handled with care. To ensure that data conforms to GDPR and other standards, review all policies of all technology solutions.
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    Demandbase Reviews
    Demandbase offers AI-powered ad campaigns. Demandbase is the first Account-Based marketing platform specifically designed for B2B. It allows you to seamlessly execute Account-Based Market across your entire funnel. With signals that go beyond traditional firmographic data, such as product usage, budget, investments, and interests, you can create a target list of companies interested. Find internal stakeholders in target accounts across the Web. Personalized messages and advertising that address their specific needs and pain points will increase interest. Your website should provide a unique experience for every visitor, including headlines, site content, visuals, call-to-actions and downloadable assets. Sales can close deals by using insights that personalize outreach and maximize quality of conversations with customers.
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    AccountBase Reviews
    AccountBase is a GroupM product that offers an IP-based technology platform and specializes in managing programmatic B2B solutions. Engage key decision-makers at target accounts in the right context and at the right moment. Programmatic B2B connects you to your customers via media and technology. AccountBase is part GroupM, the largest media buying and technology company in the world. We are 100% media agnostic and do not own media. This allows you to connect with premium media sites that are most important to you, not us. You can scale reach in the right context by using page-level keyword targeting, industry media, and AI for digital behavioral triggers. Monitor and adjust campaigns, understanding which accounts have intent, what content is most relevant, and where your Sales shine. Engage multiple stakeholders, manage nonlinear sales cycles and connect beyond email, privacy and email restrictions. Concentrate on the highest yielding accounts.
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    D&B Rev.Up ABX Reviews

    D&B Rev.Up ABX

    Dun & Bradstreet

    D&B Rev.Up, the open RevTech platform that B2B marketers have been waiting to use, is finally here. D&B Rev.Up ABX is the first product on this platform. It helps you increase revenue by combining unified data, targeting audiences, and personalizing activations across channels. You can also track your results. All powered by our industry-leading CDP. Plus, connectors to any Martech or Salestech so you don't get stuck in another tech silo. Citrix uses Dun & Bradstreet for their marketing and sales teams to target the right accounts and send the right messages to increase pipeline size and deal size. LiveRamp wanted more accounts. They deployed Dun & Bradstreet to expand their account base and now run targeted, integrated campaigns to top accounts.
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    SalesboxAI Reviews
    To close deals faster, listen, discover, target, and engage with your buying group members. SalesboxAI helps you find the right buyers group members from your targeted accounts according to their intent. Conversational AI-Avatar targets them via email and social media to generate sophisticated demand unit centric interactions between members of the selling and buying groups.
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    Recotap Reviews

    Recotap

    Recotap

    $599 per year
    Your B2B ads will get more clicks. Account-based advertising can increase awareness and influence purchase decisions to drive faster conversions. Your online advertising efforts should be directed to a targeted group of Account prospects. Reaching only those who matter will maximize your marketing ROI. Recotap makes this possible. Recotap's Account Based Advertising solution allows contacts to be reached in any channel they are available. Recotap's actionable account intelligence will help your revenue teams make timely decisions and close deals quicker. You can track engagements and promote prospects quantitatively. The most comprehensive account-based advertising solution. With confidence, reach, engage, and convert your target accounts.
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    Madison Logic Reviews
    ML Platform: Identify, prioritize and engage your top accounts to accelerate your pipeline. B2B marketers have the tools they need to optimize their campaigns and accelerate the customer journey with the ML Platform. Identify and prioritize accounts that are most likely to convert. Integrate your CRM and marketing automation platforms to identify the best target accounts. Segmenting accounts based upon firmographic and demographic data allows for scalable marketing strategies. To allocate your marketing budget, prioritize accounts based upon intent, technographic, or engagement data. To allocate your marketing budget, use reports such as Market Level Trending Technologies & Installed Technology to prioritize accounts based upon intent, technographic and engagement data.
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    Bilin Reviews

    Bilin

    Bilin Technology

    Our proprietary platform was built entirely in-house using innovative machine-learning technology. This platform allows us monitor each company's data consumption. We can analyze the content consumption of companies on the Internet and identify research patterns. This allows us to correlate billions of events to determine companies' purchasing intent. This will allow us to target the right people with your marketing. A proprietary bidder that is specifically designed for B2B marketers. Reach hundreds of thousands targeted companies and decision-makers. Dynamic creative allows you to customize messages for each individual and account. Keywords can be used to create custom topics and segments. Monitor millions of companies online in real-time. Identify prospects right away they begin their buying journey. Each account will have its own topic of interest and intent data. Full transparency of decision maker information.
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    Radiate B2B Reviews
    Reach your target market. Influence your pipeline. Close larger deals faster. Our unique account-based marketing and sales platform increases your revenue by identifying the best prospects, increasing awareness in your target market, and more. Get the people you want to visit your website. Don't wait for the right people to come looking for you. Our account-based platform allows your sales and marketing teams close more deals faster. Our company identification data is combined with advertising to target individual companies. This allows us to: Identify the right people to contact, Increase brand awareness in your market, Provide insight for your sales team to improve the quality of sales conversations. This creates a fully integrated sales and marketing program that is account-based. From activating a target company to nurturing the pipeline and then expanding your customer accounts, this is all possible.

Account-Based Advertising Software Overview

Account-based advertising software is a type of marketing technology designed to help businesses target customers on specific accounts and manage campaigns at scale. It is used to deliver personalized, targeted messages to prospects in an account-based manner, rather than focusing on individual leads as most traditional marketing automation platforms do.

Typically, account-based advertising software is integrated into existing CRM (Customer Relationship Management) systems, or it can be used as a standalone platform for managing campaigns across multiple channels. The software allows users to build custom audiences based on criteria such as job titles, industries, geographies, and more. It also enables segmentation of customers and prospects by funnel stage so that marketers can tailor messaging according to their behavior.

Users can then create dynamic ads tailored specifically to their target audience’s interests and behaviors and publish them on various digital ad networks such as Google Adwords or LinkedIn Ads. The software also offers detailed analytics to measure the performance of those campaigns in real time, including clicks, impressions and conversions. Additionally, users can optimize their campaigns using A/B testing or multi-variant testing for better targeting accuracy.

In addition to providing all the necessary tools for creating targeted campaigns, many account-based advertising platforms offer additional features like never before seen data-driven insights into customer profiles and decision makers within each account; automated campaign optimization; advanced retargeting capabilities; integration with other marketing applications; automation of lead scoring; complete campaign management including creative assets; and reporting of ROI (return on investment).

By utilizing this specialized form of marketing technology companies are able to gain greater visibility into the buying process which in turn helps them identify who should be part of their target audience in order to get the most out of each campaign they run. Furthermore, they are able to focus their efforts where they will have the greatest impact by targeting only those individuals that have already demonstrated an interest in their offering thus helping them maximize ROI while eliminating wasted ad spend on non ideal prospects.

Reasons To Use Account-Based Advertising Software

  1. To Improve ROI & Efficiency – Account-based advertising software helps to target specific customers and reach more qualified leads, as well as saving time, effort and resources. Such software also simplifies the process of setting up and managing ad campaigns in a much shorter amount of time, thereby increasing your overall return on investment (ROI).
  2. Increased Reach - Using account-based marketing tools allows you to reach larger audiences across different channels like social media and search engines. It also helps you identify which platforms are working best for the budget allocated for each campaign. This will enable marketers to further refine their targeting efforts from one platform to the next.
  3. Improved Targeting - With account-based advertising software, marketers can target specific accounts based on factors such as location, job title or even prior purchase history. This eliminates any guesswork in determining which demographics should be targeted and provides greater confidence in developing successful campaigns that maximize conversions with minimal wasted spend and effort.
  4. Enhanced Insights & Analytics – By using advanced analytics provided by account-based advertising software, it is possible to track customer behavior over a period of time; different stages of the lead lifecycle; conversion performance; cost per acquisition; etc., allowing marketers to make data-driven decisions about how to optimize their campaigns for better results.

The Importance of Account-Based Advertising Software

Account-based advertising software is becoming increasingly important for businesses, as it allows them to target their ads more effectively and efficiently. With this software, companies have the ability to reach customers in a very specific way. This means that companies can customize their ad campaigns based on individual customer needs and behaviors to ensure they are reaching the right people with the right message at the right time.

One of the main benefits of account-based advertising is its ability to create personal relationships with customers. By delivering customized messages that meet their individual preferences and interests, businesses can form strong relationships with potential buyers. This increases brand loyalty and encourages repeat purchases from those customers. Additionally, by understanding customer profiles, companies can create better-targeted advertisements that make a bigger impact on consumers than generalized campaigns produced from traditional methods.

Another advantage associated with account-based advertising is its cost efficiency in compared to other marketing strategies such as television commercials or radio ads. Companies are able to only pay when someone clicks on an ad which generates leads while wasting less money since it’s targeted towards specific audiences who are likely interested in making a purchase rather than casting a broad net out into public space where it’s difficult to measure ROI (return on investment). In addition, since you’re targeting specific accounts with tailored messages mapped onto customer personas, your messages will be more successful in driving conversions as opposed to generic messaging sent out randomly without any prior knowledge of how it may be received by different types of customers.

Lastly, account-based advertising software simplifies reporting processes for marketers by collecting data from each campaign quickly so they don't have to manually analyze data points from multiple sources and spend extra time creating reports about performance outcomes which could take hours or days depending on how much information needs processing. This makes gathering insights much easier which further enhances optimization levels during strategic decision making as well as allows customizers/marketers plan future campaigns accordingly by learning what works best for each target market segment or audience persona profile across multiple channels. By having access to all these reports instantly generated through one tool, advertisers save valuable resources not only in terms of costs but also time which could be used elsewhere within departments involved in marketing operations collaborations focused on deliverables necessary for strategic implementation plans respectively.

Features Provided by Account-Based Advertising Software

  1. Segmentation: Account-Based Advertising (ABM) software allows for targeted segmentation of prospects by building lists of target accounts or contacts, and then targeting relevant ads based on those lists.
  2. Customization: ABM technology enables tailored content to be delivered to the right targets with personalized messages that feel like they were made just for them. This allows users to deliver tailored experiences while having no limits when customizing their marketing efforts down to the account level.
  3. Monitoring: With ABA software, teams can monitor each individual message they send out to an account and track return on ad spend over time as well as view summary analytics such as open rates and clickthroughs, which are all key metrics for gauging success in ABM campaigns.
  4. Automated Campaigns: With automated campaigns, customers can set up a schedule of campaigns that run automatically at specific times or days and help ensure the best possible performance from the campaign without any manual engagement from the team behind it.
  5. Scoring Modeling/Predictive Analysis: ABM tools come with advanced scoring models that allow marketers to build predictive models across various data points including website activity, online interactions, purchase history, etc., allowing teams to make more informed decisions about what types of accounts should receive certain messages and how much emphasis should be placed on certain segments versus others.
  6. Reporting & Dashboards: Comprehensive reporting capabilities give marketers visibility into comprehensive performance metrics such as reach numbers, engagement levels, conversions and more with customizable dashboards that enable easy access to your entire ABA program’s performance in one place.

Who Can Benefit From Account-Based Advertising Software?

  • Marketers: Account-based advertising software provides marketers with insight into campaign performance, ROI, and audience targeting.
  • Sales Professionals: Sales professionals can use account-based advertising software to identify leads and convert them quickly into customers.
  • Account Executives: Account executives can leverage the insights provided by account-based advertising software to understand which accounts have the highest potential for conversion.
  • Portfolio Managers: Portfolio managers use account-based advertising software to identify opportunities that are likely to lead to an increase in revenue or other strategic gains.
  • Business Owners/Entrepreneurs: Business owners and entrepreneurs benefit from using account based marketing software as it provides them with data driven insights that enable them to make informed decisions about their target market & customer base.
  • Product Managers: Product managers need intelligence about the effectiveness of campaigns, products & pricing in order to maximize profits and build customer loyalty; this is where account based marketing software comes in handy.
  • Analysts: Analysts rely on account based marketingsoftware for accurate reporting and analytics so they can provide meaningful recommendations for improving existing or upcoming campaigns as well as measure success over time.

How Much Does Account-Based Advertising Software Cost?

The cost of account-based advertising software can vary greatly depending on the features and services offered by the software. Generally, accounts must purchase a license, which usually comes at an upfront cost ranging from several hundred to thousands of dollars. Additionally, there may be a fee associated with using the platform in order to access certain features or upload additional data. This could potentially add an additional fee that could be either monthly or annual.

For larger companies who have large and complex campaigns and need comprehensive reporting capabilities, they can expect higher costs due to more advanced features that larger companies require from their account-based advertising software solutions. Therefore, costs for these types of customers can range up into the high five figures or even well over six figures for some solutions.

Other than purchase price for the license itself and any usage fees associated with accessing certain features, many providers also charge ongoing support fees as part of their service packages if assistance is needed with navigating their platform or optimizing campaigns. This support fee can range between $1k-5k annually depending on how extensive your company's setup is.

Overall, it’s important to factor in all of these potential costs when budgeting for an account-based advertising solution to understand exactly what it will take in terms of capital investment in order to obtain the desired outcome you’re looking for with your campaigns across multiple channels and platforms.

Risks To Be Aware of Regarding Account-Based Advertising Software

  • Poor targeting of customers due to inaccurate or limited user data. This can make it difficult to target the right people and result in wasted ad spend.
  • Financial losses due to fraudulent activity, such as click fraud and other forms of scamming.
  • Security vulnerabilities that could allow malicious actors to take control of accounts or access sensitive data.
  • Reputational damage due to faulty algorithms sending inappropriate ads or using controversial language in an ad campaign.
  • Decreased user engagement due to intrusive ads that distract from a pleasant user experience.
  • Potential compliance violations if companies are not following applicable local laws, industry regulations, and/or digital advertising best practices.

What Software Does Account-Based Advertising Software Integrate With?

Account-based advertising software can integrate with several types of software, including CRM (customer relationship management) platforms, marketing automation tools, analytics and reporting platforms, account intelligence databases, content production systems, creative design suites, social media schedule and publishing tools. Additionally, some ABM solutions may offer direct integrations with larger digital ad exchanges such as Facebook Ads Manager or Google Ads to help drive campaigns more efficiently. Each platform provides unique features that are valuable for ABM professionals when targeting specific accounts.

Questions To Ask When Considering Account-Based Advertising Software

  1. Does the software have access to the analytics and metrics necessary for account-based advertising?
  2. Is targeting to specific accounts or industries available through this software?
  3. Does the software offer integrations with platforms like LinkedIn and Google Ads?
  4. Does the software provide insights into customer behavior such as website visits, email opens and downloads?
  5. Can we customize creatives or set up A/B split tests on ad campaigns in this software?
  6. What is the cost associated with using this account-based advertising software?
  7. Are there any additional fees associated with setup or maintenance of my ad campaigns within this platform?
  8. How user friendly is the interface of this tool compared to other account based advertising solutions that are out there?
  9. What type of reporting capabilities does this platform have when it comes to understanding performance?
  10. Are there any whitelisting services available through this platform that would allow us to block ads from being served to certain users or accounts?