So, some folks who are very close to me are going to be going to Marquette, Michigan in the next couple months. Marquette's a very nice town, located in the UP of Michigan. If you've heard the Gordon Lightfoot song "Edmund Fitzgerald" that happened in Lake Superior right off of Marquette. Small town, but very nice.
Anyway, I'm trying to rent a car for them, and called Alamo. I finally got through to a real person, and asked about renting a car in Marquette. There's silence, and she's typing away. Here's our conversation:
"I'm sorry, sir. We don't have a counter in Marquette - our closest counter is Monterey."
"Do you realize that's 2500 miles away from Marquette, Michigan? Are you telling me that you don't have a counter in, say, Denver, or Chicago?"
"Would you like to rent from Chicago, sir?"
"No! That's still 800 miles away. You do know that that isn't the closest counter - that's just next on your alphabetical list."
"No, sir, that's our closest counter."
"I guarantee it's not. You realize that the entire American Midwest and West are between there and Moneterey?"
So, yeah, maybe I was an ass. But, c'mon - someone who has that little grasp of geography should be spanked severely. Or something.