andrel's Journal: Bank idiocy

Included in my latest bank statement is a flyer with advice on avoiding "phishing" [sic] scams. They couldn't decide if the quotes are needed; the flyer alternates between "phishing" and phishing. It is full of helpful advice like "Be on the lookout for IP (Internet Protocol) spoofing" and confidence inspiring statements like "To combat phishing we require an authentication process (user ID and PIN) before asking for sensitive personal information (account number)."

Who writes this garbage?

The annual privacy statement also stinks. Paraphrased it says "We won't do anything illegal with your private information, but other than that we'll do with it as we please." Except it is several hundred words long.